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1 Future Challenges in Aviation Psychology Manfred Barbarino Human Factors Domain Manager EUROCONTROL European Organisation.

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Presentation on theme: "1 Future Challenges in Aviation Psychology Manfred Barbarino Human Factors Domain Manager EUROCONTROL European Organisation."— Presentation transcript:

1 1 Future Challenges in Aviation Psychology Manfred Barbarino Human Factors Domain Manager EUROCONTROL European Organisation for the Safety of Air Navigation

2 2 Human Factors Manager 20 years aviation 1993 EUROCONTROL 2002 EAAP President About me …

3 3 Scope Today Future We

4 4 Scope Today Future We

5 5 Human Role Regulation % Automation Key drivers for our work

6 6 Key Objectives Allocation Competence Error Management Technology Usability Change Acceptance

7 7 Key Objectives Allocation Competence Error Management Technology Usability Change Acceptance

8 8 Allocation of tasks and functions Task Functions Human Machine

9 9 Key Objectives Allocation Competence Error Management Technology Usability Change Acceptance

10 10 Competence SelectionTrainingLicensing

11 11 Key Objectives Capabilities Competence Error Management Technology Usability Change Acceptance

12 12 Error Management Learning after 80 % Prevention Learning before CRMTRM LOSA NOSSHERA Error Analysis CISM

13 13 Key Objectives Allocation Competence Error Management Technology Usability Change Acceptance

14 14 Stage 1 Fact Finding Scope project from an HF Perspective Stage 2 Issues Analysis Identify HF Issues & potential impacts Stage 3 Action Plan Develop HF Plan Stage 4 Action Implemen- tation Implement HF Action Plan Stage 5 HF Case Review Review effectiveness of HF Case Process “HF Case - a process to systematically identify and manage HF issues throughout ATM projects.” Human Factors Integration Process

15 15 Human Factors Pie

16 16 Acceptance Cognitive Processes Comfort Error Fatigue Job Satisfaction Motivation Situation Awareness Skill Change Trust Stress Workload Human Factors Impacts

17 17 Key Objectives Allocation Competence Error Management Technology Usability Change Acceptance

18 18 Reorganisation DFS – Merging ACCs Merging ACCs NUAC CEATS Institutional Changes in ATM FABs SES

19 19 Future Situation Current Situation Strategy & Plan Resources Gain Acceptance Communicate & Involve Train & Develop Create New Culture Change Acceptance

20 20 Key Objectives Allocation Competence Error Management Technology Usability Change Acceptance

21 21 Human Factors added value Early Human Factors Integration Errors and incidents Implementation delaysResistance to change Training time & costsRedesign and retrofit

22 22 Scope Today Future We

23 23 E C I P M a s t e r P l a n V D R M o d e S F A B V D L - M o d e 2 C A S C A D E K P I ’ s D M E A N A i r s p a c e S t r a t e g y o t h e r s A I M S W I M P E N S C H A I N C D M A S M G C S F U A P - R N A V 4 D A T S A W T M A

24 24 SESAR - a new ATM system in % Costs 3 x Capacity 3 x Safety - 10% Environ- ment

25 25 SESAR Evolution 2003 ATA Proposal 2004 Call for Tender 2005 SESAR Proposal 2006 to 2008 Definition Phase 2008 to Development Phase Airspace Users Airlines ANS Providers Associates Unions, R&D Supply Industry Airports EURO- CONTROL

26 26 SESAR Definition Phase Air Transport Framework: The Current Situation Air Transport Framework: The Current Situation ATM Performance Targets ATM Performance Targets ATM Target Concept ATM Target Concept ATM Deployment Sequence ATM Deployment Sequence ATM Master Plan ATM Master Plan Work Programme for Work Programme for

27 27 Likely changes for ATM operations Role More planning & monitoring Enhanced information advices & warnings MTCD, ASAS, SWIM, CDM Less Uncertainty & Strategic Planning 2D, 3D, 4D trajectories Increased Automation Reliance, trust & system knowledge Increased Flexibility (air*ground)*(man*machine) separations & traffic mix From “tactical intervention towards planning and intervention by exception” Source: SESAR M2 DLM ATCO

28 28 Acceptance Cognitive Processes Comfort Error Fatigue Job Satisfaction Motivation Situation Awareness Skill Change Trust Stress Workload Human Factors Impacts

29 29 HF Strengths Operational Acceptance Management Awareness Body of Knowledge HF Network Visible Benefits SESAR Lessons: HF Strengths

30 30 HF Weaknesses Technology Bias Staff Shortage HF Shortage Measurable Benefits Few HF Regulation SESAR Lessons: HF Weaknesses

31 31 Scope Today Future We

32 32 Future Key Issues What are the future key issues for Aviation Psychology and Human Factors ? Exercise:  Work in groups: max. 3-5 issues  5 minutes  One minute presentation of findings

33 33 Aviation Psychology & Human Factors Improvements Get into the aviation development life cycle as early as possible Understand and speak the language of your customers Do not engage in academic debates in front of your customer Praise the work of colleagues and even competitors Do not reinvent the wheel each time – learn form the past Build and use networks – share, learn and build synergies You can even use Human Factors principles to improve your PowerPoint presentations ! Communication

34 34 Aviation Psychology & Human Factors Improvements Get into the aviation development life cycle as early as possible Understand and speak the language of your customers Do not engage in academic debates in front of your customer Praise the work of colleagues and even competitors Do not reinvent the wheel each time – learn form the past Build and use networks – share, learn and build synergies

35 35 Getting the message across PresenterAudience Message

36 36 Improving AP & HF Use one Voice Praise others Learn from past Get in ASAP Use customer language Build networks Improvements

37 37 EAAP – a network for Aviation Psychology Conferences Website & Discussion Forum University NetworkCourse RecognitionCertifications Membership Administration

38 38 Last but not least...


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