1. CS Income Verification Child Support Income Verification Process for Custodial Parents

2. CS Income Verification Effective 09/01/2009: Custodial Parents (CPs) will have direct access to the Child Support Income information through Child Support Interactive (CSI); CPs will be able to print or email a Child Support Income Verification Response Form to Housing Authorities.

3. CS Income Verification Who May Access CSI: A CP who has a case with the Office of the Attorney General; –Open Case, or –Closed Case A CP with a Registry Only (RO) case

4. CS Income Verification To Access CSI: CP will need their assigned CIN # and PIN # in order to logon to CSI. –One CIN# and PIN# will access all of their cases CP’s CIN # and PIN # are exclusively theirs and should not be shared. CPs can obtain CIN# and PIN# –call 800-252-8014 or –Through CSI The CIN# will be mailed

5. CS Income Verification CSI – Sign on Screen Access CSI at https://portal.cs.oag.state.tx.us/wps/portal https://portal.cs.oag.state.tx.us/wps/portal Enter CIN # Enter PIN #

6. CS Income Verification

19. Closed Case: If the CP accesses CSI and the case is closed, the response on the Custodial Parent Login screen will state the following: –Your case is closed as of 00/00/0000. If you wish to reopen your case, please call your local office at (800)000-0000.

20. CS Income Verification Questions: Thank you for your interest in the CP Self Service for Income Verification.