2. Elective 502

3.  Introduction of National Staff – Scott Sorrels  Introduction of Instructors – Brian Williams  Lets’ talk about Recruiting – Ellie Morrison  Unit Visitation – Where the Rubber meets the Road – Dan Maxfield  Assessment of Commissioner Staff – Darlene Sprague  Summary and Review – Brian Williams

4. The National Commissioner Service Organization

5. Traditional Units Unit Commissioners Needed Unit Commissioners Registered Need to Recruit% of Need FilledCommissioner Ratio REGIONApr. 08Apr. 09 NE17,98917,3216,000 5,7923,720 3,8352,2801,95762% 66.2%4.8 4.5 SO27,57327,2059,1899,0674,7725,7074,4173,36051.9%62.9%5.84.8 CE25,00124,5178,3318,1715,0365,5803,2952,59160.4%68.3%5.04.4 WE42,80842,26114,26714,0877,5387,9856,7296,10252.8%56.7%5.75.3 NATIONAL113,371111,35437,78737,11721,06623,10716,72114,01055.7%62.3%5.44.8 COMMISSIONERS BY REGION April 2009

6. Region/AreaCommissioner Ratio April 08 April 09 CE Region Area 5 3.8 3.7 NE Region Area 6 4.0 3.7 WE Region Area 5 4.5 3.8 SO Region Area 7 4.9 4.2 Commissioner Ratio Report Top Area By Region

7. Region/CouncilCommissioner Ratio April 08 April 09 CE Omaha, NE2.0 NE Norton, MA2.22.0 SO Mobile, AL2.42.3 WE Grand Junction, CO3.02.4 SO Paris, TX0.084.0 CE LaCrosse, WI0.0166.0 WE Tacoma, WA23.6268.5 NE Milford, CT0.0362.0 National5.44.8 Council Commissioner Ratio **29 Councils have Commissioner Ratio’s of 3.0 or less in April 2009.

8. Let’s Talk About Recruiting Commissioners

9.  Have a long history ◦ Preceded professional Scouting ◦ Were chosen for personal qualities and skills ◦ Considered the local authority for Scouting ◦ Were highly respected  That’s not always the case today.  And that makes it hard to recruit commissioners.

10.  Stand tall as an example  Recruit highly respected people  Make commissioners identifiable  Make them visible  Recognize them in front of their constituents  Present them as an authority in Scouting

11.  All kinds of people ◦ Diversity is the key ◦ Experienced Scouters--or not?  What qualities do commissioners need?

12.  Within units  Individuals with Scouting ties  Organizations or jobs that appeal to mentors

13.  Don’t ask them--YET  Build a relationship  Find out what others think about them

14.  Review the information you have ◦ Choose 3 talking points to use in your visit ◦ Choose some others just in case (Plan B) ◦ Plan arguments for the common excuses ◦ Plan your “close the sale” Review all of this with the person you will take with you.

15.  Make the appointment  Take plenty of time  Focus on them  Be honest/specific

16.  If they say “no” ◦ Keep the relationship alive  If they say “maybe” ◦ Begin the “go-along” and ask again later  If they say “yes” ◦ Begin the “go-along” ◦ Make a first assignment ◦ Continue to support

17.  Recruit!

18. Unit Visits- Where The Rubber Meets the Road!

19.  Maintain regular contact with leaders  Provide resources to leaders  Note areas for improvement and help Unit to grow  Keep Unit operating effectively

20. EVERY UNIT - EVERY MONTH!

21.  Talk with unit leader  Visit a committee meeting  Visit the unit meeting  Contact the Institution Head or Institutional Representative

22.  A passion for helping others  An ability to communicate  Commissioner Fast Start  Introduction to Unit leaders  Basic Commissioner training  Something to do

23. Annual Service Plan

24.  Monthly Commissioner meeting training topics  Check out Podcasts & Newsletters on National Commissioner Website  Complete Arrowhead Award  Complete Commissioner Key  Attend College of Commissioner Science and work on degrees  Strive for Distinguished Commissioner Award  Strive for Doctorate of Commissioner Science

25.  Improved quality of program in every unit Quality Units

26. “I find the great thing in this world is not so much where we stand, as in what direction we are moving. To reach our port, we must sail sometimes with the wind and sometimes against it - but we must sail, and not drift, nor lie at anchor.” Oliver Wendell Holmes

27. Assessment of Commissioner Staff

28.  Our Goal ◦ A Commissioner staff that is trained and has the skills to Help Units Succeed  Assessment pertains to all levels of Commissioner Service

29.  When assessing the Commissioner staff, what do we look for? ◦ Knowledge ◦ Skills ◦ Attitude ◦ Performance

30.  Knowledge ◦ Unit, District, Council Operations ◦ Program elements: Cub Scouts, Boy Scouts, Venturing  Advancement  Program Resources  Training requirements ◦ BSA Policies ◦ Commissioner Service Plan  Skills ◦ Listening ◦ Coaching ◦ Mentoring ◦ Teaching ◦ Communicating

31.  Attitude ◦ Positive ◦ Enthusiastic ◦ Helpful ◦ Friendly ◦ Courteous ◦ Kind  Performance ◦ Helping Units Succeed ◦ Monthly connections with units ◦ Reporting problems with units ◦ Helping unit leaders solve problems

32. Knowledge Skills Attitude Performance KSA - strong P - weak KSA - weak P - weak KSA - strong P - strong KSA - weak P - strong

33. Knowledge Skills Attitude Performance Mentoring Encouragement Motivation Training Coaching Mentoring Empower them Recognize them Training

34.  Recruitment  Training  Motivation  Work with Professional Staff Reference: Chapter 13 of the Administration of Commissioner Service Manual, pages 25-26

35.  Recruitment  Centennial Quality Units  Rechartering  Training  Roundtables  Motivation  Responsiveness to Unit Needs Reference: Chapter 13 of the Administration of Commissioner Service Manual, pages 25-26

36.  ADCs and Unit Commissioners ask these questions about their units ◦ Leadership ◦ Youth ◦ Chartered Organization ◦ Membership ◦ Centennial Quality Unit ◦ Recharter Reference: Chapter 13 of the Administration of Commissioner Service Manual, pages 25-26

37.  Are you a leader or a manager?  Organizations go through cycles where they need different styles  Some councils need a strong leader  Some councils need a strong manager  We need the right skill set at the right time

38. Recruiting Unit Visitation Assessment

39. RECRUITING  Commissioners have a long history in Scouting  It should be an honor to be asked to be a Commissioner  Diversity is key  Get to know your recruit before asking  Focus on the recruit and take your time during the ask

40. UNIT VISITS  Regular contact with the unit is important  Complete Fast Start and Basic classes as soon as possible  Know and understand the Annual Service Plan  Continue training and set a goal to earn the Commissioner Arrowhead and Commissioner Key  Improve the quality of every unit

41. ASSESSMENT  Pertains to all levels of Commissioner service  Assess Knowledge, Skills, Attitude and Performance  Are you a leader or a manager?  We need the right skill set at the right time

42. Assess Unit Visitation Recruit

43. Helping Units Succeed Thank you for attending today!