1. Presents
FundSERV 101

2. Who Is FundSERV?
FundSERV Inc. is a leading provider of electronic business services to the Canadian investment fund industry. Established in 1993, FundSERV is a private company that operates on a cost-recovery basis.
FundSERV has spearheaded the development of what is widely acknowledged to be the most efficient investment fund transaction processing system in the world. Today, the Company's focus is on the data standards and security infrastructure that will enable the industry to continue to apply technology for the ultimate benefit of the Canadian investing public.

3. What Does FundSERV Do? Are you Familiar With ?
When you use your debit card, Interac organizes
and manages all transactions, such as paying the
retailer, accessing your account and notifying the bank.
FundSERV works in a similar manner as it manages and
processes all transactions, from investments to commissions and
organizes all the information into InSite.

4. Why Did Qualified Financial Services Invest In and Implement FundSERV?
Timeliness of trades
Greater efficiency with investment transactions
Integration with InSite to manage client portfolios
Attraction of investment focused advisors
Access to funds only available via FundSERV

5. How Does FundSERV Improve Your Business?
Timeliness of trades
Effortless ability to view your client’s portfolio
Management of client funds
No additional costs (today) for service
As a result….
MORE OPPORTUNITIES

6. Communication
Which Carriers Does FundSERV Facilitate Transactions for with Qualified Financial Services?
Who Should I Contact If I Have Any Questions?

7. Which Carriers Does FundSERV Facilitate Transactions with for Qualified Financial Services?
C.I Funds
Manulife Financial
Empire Life
RBC Insurance
Carriers to be joining us next quarter:
Canada Life
I.A

8. What Transactions Can Be Completed Via FundSERV?
Buy (excluding transfers)
Sell
Trade (Switches)

9. Who Should I Contact If I Have Questions?
Trades Pat Armstrong
Commission Anna Boroni
All other Kevin Cott
Inquiries

10. Using FundSERV To Its Full Potential Via InSite
How Do I Access FundSERV?
Where Are All The FundSERV
Actions Found?
What Does Each Action Do?

11. How Do I Access FundSERV?
FundSERV is integrated with InSite,
so…
Log into InSite as you normally would.

12. Where Are All The FundSERV Actions Found?
To view a FundSERV transaction
Locate the Client
Main and Search
Locate client in the search area
2) To review in-depth client information
All Blue highlighted areas allow for more information
Examples:
Fund information
Returns
Unit Value
Show Transactions ↓
Commissions

13. What Does Each Action Do?
Fund Information – Provides background information for the specific fund.
Returns – Historical Rate of Return for your client’s portfolio.
Transactions – Complete history of what has transpired.

14. Commission How Do I Get The Process Started?
How Are Commissions Paid Out?
How Do I Reconcile My Payments?

15. How Do I Get The Process Started?
You MUST hand in a completed and signed
original EFT form, along with a void cheque.
This allows Qualified Financial Services to
make deposits into your account.

16. How Are Commissions Paid Out?
Commissions are paid out at weekly intervals via Qualified Financial Services EFT
arrangement with TD Bank, showing in your bank account as
QUALIFIED FINAN PAY.
Only payments of $50 or more will be deposited. Balances below this are carried
forward until $50 is reached.
Commissions will be based on your production level (A, AA, AAA). Based on your
level, you will receive a % of the gross commission paid for both first year and
trailer commissions.
Example:
If your production level is AAA, you would receive 80% of the gross commission.

17. How Do I Reconcile My Payments?
Two Ways:
Individual reconciliation within a specific account.
Log into client account (Main and Search)
Click on Posted Commissions (Centre, top of page)
Reconciliation to monies deposited into your account.
Log into InSite (Main and Search)
Click on Posted Commissions
Enter the desired date range and Click Go
This will create a report showing all commissions by client, carrier
and date.

18. What Else Can I Do? Portfolio Report
Accessing Your Client’s Portfolio Report:
Log into client account (Main and Search)
Click on Portfolio Report (Top right in the centre navigation bar)
Portfolio Report:
Viewing your client’s portfolio gives you the opportunity to easily discuss your
client’s past, present and future transactions, allowing a greater opportunity to
interact and communicate with your clients.
A Portfolio Report allows effortless access to:
Current Holdings
Rate of Return
Asset Holding by Type
Transactions

19. Client Access to InSite and FundSERV
Future Possibilities
Client Access to InSite and FundSERV
What Will This Mean?

20. Questions and Answers