1. SMDC VB Launch 16 June 20041 Valuebill www.newham.gov.uk/valuebill A Local e-Government National Project Bernard Walker Staffordshire Moorlands DC

2. SMDC VB Launch 16 June 20042 Valuebill - Pilot Project There is confusion between LLPG and Valuebill – so what is the difference? So to explain the difference, lets go back to basics starting with the LLPG. And then we’ll discuss Valuebill

3. SMDC VB Launch 16 June 20043 LLPG process Select key datasets Match them to the Highways authority Streets. Identify unmatched streets Attach streets Identify those without streets Allocate to a street. Mount the result on an approved LLPG system Cleanse all those Flat addresses and remove duplicates. Then you start updating the NLPG hub on a Regular basis – which means your Authority is at Level one This is essential for Valuebill.

4. SMDC VB Launch 16 June 20044 Are you level one? If not why not? So what do you do with your LLPG once you have achieved level one? Park it in a corner and polish it? Or try to connect other datasets to it?

5. SMDC VB Launch 16 June 20045 Link in address based applications to the dataset Planning, Building Control, Environmental Health, GIS. This produces a very powerful integrated planning tool. Future development is to integrate Land Charges.

6. SMDC VB Launch 16 June 20046 Valuebill Provides links from LLPG to CTax and NNDR to the Valuation Office database. The aim is to improve Local tax collection by –Identifying properties that have dropped through the local tax net, –Speeding up communications with VO –Increasing the accuracy of communications to the VO.

7. SMDC VB Launch 16 June 20047 Hang on – didn’t we include CTax and NNDR in the original LLPG matches? Yes, but have you checked if they are still in line? We were horrified by how far they had drifted when we measured alignment as part of the Valuebill process.

8. SMDC VB Launch 16 June 20048 So what is the Valuebill mechanism? Stage 1 part 1 Extract CTax and NNDR and extract LLPG, Then use the Valuebill Starter pack matching software to analyse all the differences. This is an Access database that produces reports on anomalies between the two address lists. We found mismatches: –In CTax, not in LLPG about 800 properties –In LLPG not in CTax about 800 propoerties

9. SMDC VB Launch 16 June 20049 So what is the Valuebill mechanism? Stage 1 part 2 Resolve these –4 people, 3 months, 50% time –The data custodian, full time. Tighten up key manual processes, and do many re- matches. Re-energise BC in notifying new build properties and changes that require revaluation. Ctax – tighten up on Flats. Also start to tackle NNDR discrepancies – Industrial estates, etc.

10. SMDC VB Launch 16 June 200410 Stage 2 Submit CTax and LLPG addresses to IA IA match the following:- –Your data to NLPG –Your data and the VO database and also to NLPG. The VO database is held Nationally in London, so we need Intelligent Addressing because –They manage that database, –They calculate the Official Match Percentages. IA also produce a list of further anomalies and index number mis-matches to be resolved. At this stage we involved our VO local office to sort out these anomalies.

11. SMDC VB Launch 16 June 200411 VO Support Enthusiastic response from our local (Stoke) VO. The VO were impressed by our LLPG data and its integration to the GIS. Information transfer was not one way – VO have lots of accurate map data on Industrial estates that they made available to us. Helped us to tidy up our own data –benefits for precise billing on NNDR.

12. SMDC VB Launch 16 June 200412 Valuebill benefits Faster communication with VO for band revaluations Leads to faster identification of tax collection. Other Authorities (Stoke and Huntingdon) have identified entire properties (flats) that have slipped through the local tax net resulting in 150k per year at Huntingdon and 18k at Stoke. Unexpected major benefit - a firm address base for CRM – vital for CRM. Technical: Suppliers holding LLPG addresses and UPRNs. Reduced confusion: UPRNs on all communications, especially to the VO. Other possibilities include –CTax addresses changes can be updated electronically –Keeping the databases synchronised!

13. SMDC VB Launch 16 June 200413 Summary A lot of effort –creating the database –cleansing it –ensuring that it is maintained A lot of benefit from –Certainty of address data –Speed of data transfer –Speed of updates –Support for other functions eg CRM

14. SMDC VB Launch 16 June 200414 Thank you Bernard Walker