“Co-production means delivering public services in an equal and reciprocal relationship between professionals, people using services, their families and their neighbours. Where activities are co-produced in this way, both services and neighbourhoods become far more effective agents of change.” NESTA, Coproduction Catalogue
Adult Social Care review of the way the Council, service providers and service users work together to design and deliver services CAS to give VCS perspective of current working relationships & recommend how these could develop
150 organisations surveyed 33 survey responses 10 organisations interviewed Report submitted to Southwark Adult Social Care
93% of orgs work with Adult Social Care, most commonly to identify need. ~50% of orgs agreed that ASC engage at the right time & on the important things Only 33% agreed enough time given to contribute and whether the contributions were used effectively More flexible engagement & resources to work with minority communities Appetite for VCS to do more!
ASC communications fair to good on relevance, timing & clarity CAS bulletins & forums & ASC stakeholder events most common way to keep up with developments VCS need voice at strategic level but efficacy of the strategic partnership boards questions
Engaged at the earliest possible stage Joint long term vision for design and delivery of social care services. Open, transparent and accountable. VCS representation should be reflective of the diversity of local communities Investment in developing providers, networks, innovation & collaboration Greater integration
The Health and Wellbeing Board should endorse coproduction CAS & Adult Social Care to explore how to make communications fuller, more structured and cohesive Engagement work to be conducted around themes rather than client groups
Supporting and developing established networks and community groups More joint ASC/Clinical Commissioning Group engagement work and commissioning.
Training for organisations to co-produce with their service users The Innovation Fund
Adult Social Care Senior Management to review report & recommendations Inform ASC coproduction strategy CAS to monitor progress and report back via health and social care network Questions?