1. Dictation 26 1. EMS: Express Mail Service 1. EMS: Express Mail Service 2. send a fax / e-mail / letter / / ( ) / / ( ) 3. type / photocopy a document / /

2. Chapter II Chapter II Lesson 8 Cashiers Service ( ) (P93)

3. Situational Conversations (P98) Sample Conversation A: Id like to check out now. Id like to check out now. 1. New Words on P100 1. New Words on P100 cheque = check cheque = check 2. Please read Conversation A to see 2. Please read Conversation A to see if you have any problems. if you have any problems.

4. 3. Check your understanding. 3. Check your understanding. a. Whats the guests name and room number? a. Whats the guests name and room number? b. What does the guest give the receptionist? b. What does the guest give the receptionist? c. What does the receptionist ask the guest for? c. What does the receptionist ask the guest for?

5. Sample Conversation B: A Late Check-out A Late Check-out 1. New Words on P100 fridge n. refrigerator n. fridge n. refrigerator n. 2. Please read Conversation B to see if you have any problems. if you have any problems. nachos n. ( ) nachos n. ( )

6. 3. Check your understanding. 3. Check your understanding. a. Why does the receptionist say its no problem a. Why does the receptionist say its no problem for their late check-out? for their late check-out? b. What are the family satisfied with? b. What are the family satisfied with? c. Why isnt the swimming pool open this morning? c. Why isnt the swimming pool open this morning? d. How does the guest pay? d. How does the guest pay? e. What does the receptionist ask the guest for at e. What does the receptionist ask the guest for at last? last?

7. Sample Conversation C: Paying by Credit Card Paying by Credit Card 1. Please read Conversation C to see if you have any problems. if you have any problems. 2. Check your understanding. a. What is the $665 made up of? a. What is the $665 made up of? b. What does the cashier ask the guest to do b. What does the cashier ask the guest to do when he is paying by credit card? when he is paying by credit card? c. When will the guest be back? c. When will the guest be back?

8. Sample Conversation D: Foreign Exchange Foreign Exchange 1. New Words on P100 2. Please read Conversation D to see if you have any problems. if you have any problems. 1 bill n. 1 bill n. 2 in fifties 2 in fifties

9. 3. Check your understanding. a. What does the cashier ask the guest for before exchanging? b. What does the cashier ask the guest to do before giving him the bills? c. What does the cashier ask the guest to do after giving him the bills?

10. Activities (P100) I. Speaking II. Vocabulary a. pound b. rouble c. peso a. pound b. rouble c. peso d. baht e. rand f. zloty d. baht e. rand f. zloty g. dollar h. euro i. dollar g. dollar h. euro i. dollar

11. A. Russia B. Eurozone Countries A. Russia B. Eurozone Countries C. Mexico D. UK E. Poland C. Mexico D. UK E. Poland F. New Zealand G. USA F. New Zealand G. USA H. Thailand I. South Africa H. Thailand I. South Africa 1 b A 2 g G 3 d H 4 i F 5 h B 6 a D 7 c C 8 f E 9 e I III. Pronunciation IV. Reading