1. Women in Leadership Colloquium Issues in Mexico USC 19 June 2014 Ursula Heimann Gabriela Zapata

2. What did we want to find out? Women as leaders in Mexican credit unions Their career path How did they rise up to a leadership position in their credit union? Obstacles faced What are important impediments to their career development in credit unions? Supportive actions Which actions can be taken to foster women leaders?

3. Who did we obtain information from? How? 31 Credit unions 18 CEOs & board members 10 men + 8 women 216 Mid to high-level employees & board members 110 men + 106 women Data-based census of Mexican credit unions working with WOCCU Structured questionnaire for in-depth interviews Survey questionnaire

4. The 31 credit unions & their boards Women-led (25.8%) 8 8 0 women in leadership positions Boards have women Women in administrative boards but only… …are chaired by women 1 1 29 73 4 4 10 > MXN $500 M* in assets 1 1 Led by a woman 6 6 1 1 * ≈ USD $40 M >50,000 members Led by a woman

5. ① Fairly homogenous (women/men) ② Very high female participation in leadership ③ High in administrative positions; low in leadership positions Three broad patters of women’s participation in leadership positions The larger the credit union the more likely the CEO and/or administrative board chair is a man. Women mostly participate in the leadership of smaller and sometimes mid-sized credit unions, and less so in larger ones

6. Chance & choice play a role in pursuing a career path  Many CEOs got to their positions by chance rather than choice  Women’s self esteem may influence their choice to pursue a leadership career path

7.  INSIGHTS: Issues that enhance or limit women’s participation in leadership

8. “All interviewees—both men and women—are strongly convinced that … working conditions in their credit unions are equal for all, with no distinction according to gender and no limitations to participate at any level. ” “There is no difference; both men and women have the same opportunities.” CEO (man) “There is no difference; both men and women have the same opportunities.” CEO (man) Is there a gender issue?

9. Size may matter… CU size may have an effect on promotion and career development opportunities  Can afford fewer employees  More multi-tasking  Lower salaries  Less need of highly-skilled staff  Can afford fewer employees  More multi-tasking  Lower salaries  Less need of highly-skilled staff  More staffing needs  Higher educational & technical requirements  More mobility  Structured working hours  More staffing needs  Higher educational & technical requirements  More mobility  Structured working hours SMALLER BIGGER

10. The Mexican data suggest a general perception that women’s participation in leadership positions is not a gender issue. In your institutional context, is there a gender issue regarding women’s leadership? “Overall, interviewees see their career path within a credit union as an individual one, not influenced by gender affairs.” 1 What is your experience?

11. Personal attributes matter, as do technical skills LOYALTY TRUSTTRUST IntegrityIntegrity Honesty Credibility Eagerness Sense of responsibility Service- orientation Problem-solving TECHNICAL SKILLS

12. While caring for family is not seen as an obstacle, having a support network is key Having family or a support network to help care for elderly parents and/or children plays an important role in allowing women to pursue career opportunities. “In some remote places, there are no training centers or universities. Anyone the cooperative sends away for training must be willing and able to take the time.” CEO (woman) “In some remote places, there are no training centers or universities. Anyone the cooperative sends away for training must be willing and able to take the time.” CEO (woman)

13. Job requirements & local realities play a role too  Time & travel  Culture & tradition (perception of women)  Security concerns due to location of work

14. 2 What is your experience? The Mexican case studies suggest that traditional role division schemes as well as (culturally-formed) perceptions of women matter when it comes to choosing a career path. To what extent do these issues still matter in your institutional context? How many men do you know who have given up a leadership position to dedicate themselves to family, other interests, etc.?

15. The role of CEO’s personal preferences, perceptions & two- way stereotypes I prefer hiring women. They’re more honest and hardworking. They are good with clients. I prefer hiring men. They’re more unconditionally available and versatile. Women can’t change tires and should not drive alone on highways.

16. The strongest negative views about women are held by women “Women are listless, passive, lack initiative, even when given the opportunities to improve. Life should not be made easy for women; they should be able to self-motivate. Women should not be given a chance just for being women. Sometimes, we’re lazy, excuse-prone or selfish.” CEO (woman) “Sometimes you must dedicate your life to this to make it work. It you can’t do it, then this is not the job for you.” CEO (woman)

17. Career paths of 3 general managers 1 – WOMAN2 – MAN3 – WOMAN Education Ag EngineerMiddle schoolAccountant Type of CU RuralSemi-urban Yrs as GM 20158 Members 60,000+47,000+10,000+ Assets 180 M+ MXN730 M+ MXN150 M+ MXN Employees 16520344 Board Chair ManWoman Type of leadership “Benevolent autocrat” Participatory Professional manager Preference to work with MenEqualWomen

18. 3 What is your experience? The Mexican case studies suggest that women leaders use varying leadership styles, some of them even at odds with women as employees and leaders. How do women in leadership positions behave towards other women in your institutional context?

19. “ In general, interviewees consider that participation is open to all, but background, context and circumstance are not the same for everyone. Thus, although “the door may be open” to all, not all are willing or able to walk through it. ”

20. The legitimacy of personal choice not to participate in leadership While this in some cases may be due to cultural conditioning, subconsciously affecting a woman’s choice to occupy a leadership position, it may as well be an authentic and legitimate decision not to get involved. Reasons may include lack of interest, lack of pay (board positions are generally unpaid), other priorities (e.g. family, hobbies), dislike for politics. Also, not all women, who might be able to become leaders, want the burden of the responsibility, as this may result in additional stress, time commitments or other trade-offs they may not be willing to endure. ”

21. The Mexican data suggest that an important number of women are not interested in being formal leaders in their organization. What are the reasons why you have seen women opt out of a leadership position? 4 What is your experience?

22. Recommendations to foster women’s participation ① Proposals for further study regarding women’s leadership participation in credit unions Study a larger and representative sample of credit unions Deeper analysis of selected aspects of female leadership patterns ② Actions to foster women’s participation in general, with a focus on current and future female credit union leaders Awareness-raising activities and information Leadership training and mentoring programs Technical training programs Accessory support measures

23. The Mexican data brought up suggestions for actions to be taken to promote women as leaders in credit unions. Do you believe that women should focus more on fostering other women? What are the lessons learned from actions your institution has undertaken to ease women’s participation in leadership positions? 5 What is your experience?

24. Ursula Heimann, PhD uheimann@solliv.com Gabriela Zapata zapoh@att.net.mx