1. Resume Workshop Copyright 2008 – Pacific Community Resources Resume Workshop Facilitator Check List

2. Resume Workshop Copyright 2008 – Pacific Community Resources CHECK IN Introductions of group members Individual and group goals for the workshop Ice Breaker

3. Resume Workshop Copyright 2008 – Pacific Community Resources ICE BREAKER!!! Copyright 2008 – Pacific Community Resources BingoResume Information Training Games

4. Resume Workshop Copyright 2008 – Pacific Community Resources OBJECTIVE To provide the skills and tools for creating and preparing your own resume Copyright 2008 – Pacific Community Resources

5. Resume Workshop Copyright 2008 – Pacific Community Resources What is a resume? What types of resumes are there? What should you include on a resume? What are your skills and attributes? Who are your references? AGENDA

6. Resume Workshop Copyright 2008 – Pacific Community Resources How long do you think an employer looks at each resume? Copyright 2008 – Pacific Community Resources

7. Resume Workshop Copyright 2008 – Pacific Community Resources The average employer looks at a resume between 10-15 seconds. This is the time they decide to either KEEP IT or TOSS IT. Copyright 2008 – Pacific Community Resources

8. Resume Workshop Copyright 2008 – Pacific Community Resources DOES YOUR RESUME PASS THE TEST? Copyright 2008 – Pacific Community Resources

9. Resume Workshop Copyright 2008 – Pacific Community Resources WHAT IS A RESUME? Copyright 2008 – Pacific Community Resources

10. Resume Workshop Copyright 2008 – Pacific Community Resources Advertisement selling a product….YOU! Specifically your skills, experiences, and attributes. First meeting between you and the employer

11. Resume Workshop Copyright 2008 – Pacific Community Resources Overall it’s your FIRST STEP towards employment. Copyright 2008 – Pacific Community Resources

12. Resume Workshop Copyright 2008 – Pacific Community Resources TYPES OF RESUMES THE KEY IS BALANCE Chronological Presents your education followed by our work experience Ideal for people with extensive experience and no gaps in work history Shows a steady job progression Works well for those obtaining a similar position doing similar work Includes dates Functional Highlights relevant skills and accomplishments Used when you have a variety of work experience Includes skills and no dates Combo/Hybrid A balance between the functional and chronological resume styles It highlights your skills, followed by a list of relevant experience and education Works well for those with little formal experience The most commonly used resume

13. Resume Workshop Copyright 2008 – Pacific Community Resources ACTIVITY BREAK Copyright 2008 – Pacific Community Resources Card Game

14. Resume Workshop Copyright 2008 – Pacific Community Resources SECTIONS OF A RESUME Copyright 2008 – Pacific Community Resources 1.Header 2.Objective / Personal Profile 3.Summary of Qualifications 4.Skills and Attributes 5.Employment and Volunteer Experience 6.Education and/or Certification 7.References

15. Resume Workshop Copyright 2008 – Pacific Community Resources HEADER OF A RESUME Copyright 2008 – Pacific Community Resources Name Address Telephone/Cell phone Number E-mail address www.gmail.com www.hotmail.com www.yahoo.cawww.gmail.comwww.hotmail.comwww.yahoo.ca

16. Resume Workshop Copyright 2008 – Pacific Community Resources Barbara Barista 123 Whatever St Anywhere, B.C. A1A 1A1 Home: 604-555-2222  Cell: 778-888-8888 bbarista@anymail.com Resume Building WorksheetResume

17. Resume Workshop Copyright 2008 – Pacific Community Resources OBJECTIVE / PERSONAL PROFILE Introduces you to the employer Provides focus by telling the employer what you want States clearly to employer what you have to offer Copyright 2008 – Pacific Community Resources

18. Resume Workshop Copyright 2008 – Pacific Community Resources OBJECTIVE: Customer Service position with Crazy Bean coffee Company. PROFILE: A personable individual with strong communication skills, who is committed to complete customer service and satisfaction. Recognized as friendly, motivated and always welcomes a challenge. Capable, trustworthy, and dependable. Resume

19. Resume Workshop Copyright 2008 – Pacific Community Resources ACTIVITY BREAK Copyright 2008 – Pacific Community Resources Job Posting Activities

20. Resume Workshop Copyright 2008 – Pacific Community Resources SUMMARY OF QUALIFICATIONS What makes you the best person for the job? List the top four or five skills & qualifications here. Include skills mentioned in the job posting if applicable. NOC Codes

21. Resume Workshop Copyright 2008 – Pacific Community Resources QUALIFICATIONS Professional customer service provider Proficient in handling cash, taking payments and making change Passion for fashion and clothing Resume Pet Shop Resume Power Words

22. Resume Workshop Copyright 2008 – Pacific Community Resources SKILLS AND ATTRIBUTES Hard Skills: can be taught or certified in. –E.g. Typing, handling cash, first aid, SuperHost Soft Skills: personal attributes –E.g. Punctual, energetic, flexible, team-player Include an accomplishment statement to support your attributes

23. Resume Workshop Copyright 2008 – Pacific Community Resources ACTIVITY BREAK Copyright 2008 – Pacific Community Resources Attribute RummyPersonal AttributesSkills

24. Resume Workshop Copyright 2008 – Pacific Community Resources ACCOMPLISHMENT STATEMENTS Written proof of what you have accomplished (use numbers if applicable) A success story from your past work experience Shows how you are unique or what value you can bring Copyright 2008 – Pacific Community Resources

25. Resume Workshop Copyright 2008 – Pacific Community Resources HARD ACCOMPLISHMENT STATEMENT Uses numbers, percentages and facts E.g. Managed a team of six sales associates and increased store sales by 25% for the month of December Copyright 2008 – Pacific Community Resources

26. Resume Workshop Copyright 2008 – Pacific Community Resources SOFT ACCOMPLISHMENT STATEMENTS Uses words and descriptions E.g. Implemented new employee training program that dramatically increased productivity and morale. Copyright 2008 – Pacific Community Resources

27. Resume Workshop Copyright 2008 – Pacific Community Resources Best “Increased reported customer satisfaction rate by 20% by providing effective training for more than 15 new employees in a six month period.” ACOMPLISHMENT STATEMENTS: Better “Trained more than 15 new employees over a six month period resulting in increased customer satisfaction.” Good “Trained new employees resulting in increased customer satisfaction. OK “Trained new employees.”

28. Resume Workshop Copyright 2008 – Pacific Community Resources EMPLOYMENT EXPERIENCE Job title Name of the company Dates of employment (years only) Location of the company (optional)

29. Resume Workshop Copyright 2008 – Pacific Community Resources EMPLOYMENT EXPERIENCE CashierGAP2003-2006 Pizza DriverPizza Hut2006-2008 Cashier2003-2006 GAP, Langley, B.C. Pizza Driver2006-2008 Pizza Hut, Langley, B.C. Resume

30. Resume Workshop Copyright 2008 – Pacific Community Resources VOLUNTEER EXPERIENCE Non-paid work experiences E.g. Candy Striper at hospital, dog walker for BCSPCA, Big Brother/Sister, Scouts/Guides

31. Resume Workshop Copyright 2008 – Pacific Community Resources VOLUNTEER EXPERIENCE Candy Striper L.M.H.2003-2006 Dog WalkerSPCA Surrey 2003-present Candy Striper L.M.H. Langley, B.C.2003-2006 Dog Walker SPCA Surrey, B.C.2003-present Resume

32. Resume Workshop Copyright 2008 – Pacific Community Resources EDUCATION AND TRAINING High School Post-secondary school or training Certificates e.g. Forklift operator, first-aid, Serving It Right, SuperHost, Food Safe, WHIMIS Professional Development e.g. Workshops with no certification

33. Resume Workshop Copyright 2008 – Pacific Community Resources EDUCATION AND TRAINING Certification or degree Name of institution/program Dates Location Copyright 2008 – Pacific Community Resources

34. Resume Workshop Copyright 2008 – Pacific Community Resources EDUCATION and TRAINING Grade 12 diplomaSurrey Central High School 2007 First Aid Level 1St Johns Ambulance 2006 Youth Connect Conference Youth Works Society 2008 Resume

35. Resume Workshop Copyright 2008 – Pacific Community Resources REFERENCES Provides employer with background information Should be on separate sheet of matching paper 3-4 references are enough Given upon request – usually at interview Copyright 2008 – Pacific Community Resources

36. Resume Workshop Copyright 2008 – Pacific Community Resources TYPES OF REFERENCES Work – most recent job (supervisor or manager) Academic – professor or teacher who knows if you are capable Personal/Character – adult who is able to vouch for your good character and desirable personality traits Copyright 2008 – Pacific Community Resources

37. Resume Workshop Copyright 2008 – Pacific Community Resources REFERENCES Bob Manager Pizza Hut, Night Manager 604-555-1234 bman@pizzahut.ca Rev. Sally Minister Surrey Central United Church 604-333-1122 Copyright 2008 – Pacific Community Resources Resume

38. Resume Workshop Copyright 2008 – Pacific Community Resources Any Questions??? Copyright 2008 – Pacific Community Resources

39. Resume Workshop Copyright 2008 – Pacific Community Resources CHECK OUT Closing Activity Feedback Forms Resource Packages THANK YOU FOR YOUR TIME! Copyright 2008 – Pacific Community Resources Action WordsAction Verbs