3 Diversity & Inclusion: What’s the difference? Diversity is …Inclusion is …
4 Diversity and organisational culture Organisational cultures often work against the diversity and inclusion principles……simply because we have a natural tendency to recruit people like us.Organisations also demanded high levels of conformity.
5 What is unconscious bias? “Unconscious biases are our unintentional people preferences….They are the result of our limited cognitive capacity; we implicitly and automatically both group and categorise people to avoid having to conduct completely new assessments for every new person.We unconsciously assign positive and negative value to the categories we use.”
6 The nature of bias: The process of fast and slow thinking System One (Fast thinking)Driven by intuition and emotionsSystem Two (Slow thinking)Requires attention and effortHelps to regulate System One
7 The neurology of BiasUnconscious biases are triggered and enacted between 30 and 100 milliseconds (Conscious thinking takes 300 milliseconds to even begin processing)The ‘smart’ brain is lazy. It likes to work efficiently and minimise the work of the frontal lobes.What the brain fires together, it wires together, forming emotional associationsThey are automatic and rapid
13 Affinity biasAffinity (like me) bias: leads us to favour people who are like us.Commonness leads toComfort leads toCompetence“He reminds me of myself at his age”Gender, ethnicity, social background, accent, nationality, sexual orientation and disability.
15 People in organisations are anxious to have conversations about difference for fear of causing offenseResults in ‘social distancing’ behaviours and a failure to capitalise on otherwise positive relationships
16 De-Biasing People Decisions Check List Know your own (individual/group) biasesDon’t get anxious about saying ‘the right thing’Change your newspaperAttend a employee or community network: e.g. LGBTHave lunch with one different and ask for their ideasWatch for who attends social and community eventsTake a chance; allocate a task or piece of work which involves trusting someone / a group new and differentPolitely ask someone to explain a work allocation or a funding decisionSit in on someone else’s discussions and listen for affinity biasMentor or sponsor some different to you
17 How will others judge me? Making a ChangeAttitudeHow do I feel about it?IntentionOrganisational NormsBehaviourHow will others judge me?I WillWhenBehavioural ControlsHow easy is it?
18 Contact: Dan Robertson Diversity & Inclusion Director Employers Network for Equality & InclusionTel:E: