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ORGANIZATIONAL CULTURE & TECHNOLOGY Introduction Introduction - Culture: The way things are done here - Determines modes of operating, goals, values,

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Presentation on theme: "ORGANIZATIONAL CULTURE & TECHNOLOGY Introduction Introduction - Culture: The way things are done here - Determines modes of operating, goals, values,"— Presentation transcript:

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2 ORGANIZATIONAL CULTURE & TECHNOLOGY Introduction Introduction - Culture: The way things are done here - Determines modes of operating, goals, values, attitudes, beliefs…etc. - It is stable, invisible, takes place at all parts of an organization - Technology is not enough, culture must adapt to it.

3 ORGANIZATIONAL CULTURE & TECHNOLOGY (cont.) Examples of various corporate cultures: Examples of various corporate cultures: - Wal-Mart (strong customer service culture) - Enron and WorldCom (rapid growth and risk taking culture) The golden example with a good org. culture and technology: The golden example with a good org. culture and technology: - Southwest Airlines (planes with low maintenance-inventory-training costs, employee loyalty, customer satisfaction…etc.)

4 ORGANIZATIONAL CULTURE & TECHNOLOGY (cont.) Effects of Technology on Organizational Culture: Effects of Technology on Organizational Culture: Culture supporting; - Job enhancement - Job deskilling - Power structures - Frequent change - Visionary Leadership - Motivation - Rewarding Systems - Training - Flexibility/Adaptability - Organic Structure

5 ORGANIZATIONAL CULTURE & TECHNOLOGY (cont.) Some real cases: Some real cases: - Insurance Company - The Titanic - Bureaucratic Bank - Chrysler Co.

6 ORGANIZATIONAL CULTURE & TECHNOLOGY (cont.) The Misuse of Internet at Work: The Misuse of Internet at Work: Managing requires a balance of technology & culture; Managing requires a balance of technology & culture; - Reward Productivity - Encourage Training and Goal Setting - Hire Efficiently - Lead by Example


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