2 Overview What is HMIS? Benefits of HMIS Pros and Cons of HMIS HMIS is a Tool, Not the Goal
3 What is HMIS? Homeless Management Information System A Homeless Management Information System (HMIS) is a computerized data collection tool specifically designed to capture client-level, system-wide information over time on the characteristics and services needs of men, women, and children experiencing homelessness.HMIS’s are typically web-based software applications that local homeless communities implement to enter and share client-level data across agencies about homeless persons served in shelters or other homeless service agencies.HMIS allows the aggregation of client-level data across homeless service agencies to generate unduplicated counts and service patterns of clients served.
4 What is HMIS? … continued An HMIS is either a vendor developed or a community’s locally developed software system that records and stores information on homeless clients servedHUD’s National Data and Technical Standards establish baseline standards for participation, data collection, privacy and securityImplementation of HMIS is a requirement for receipt of Department of Housing and Urban Development (HUD) McKinney-Vento funding
5 What’s in HMIS? HMIS records and stores: Client Intake DemographicsBasic assessment of needsBed utilizationService TrackingServices delivered by a providerServices received by clientsGaps in the homeless services in a community
6 How can HMIS Help us? Case Management Information and Referral (I & R) Ability to plan, schedule, and follow-up on delivery of servicesAbility to track changes in clients over timeAbility to monitor and measure performance goals and outcomesInformation and Referral (I & R)Database of available resourcesOnline referralsElectronic submission of applications for benefits and eligibility determination
7 Triangle of Benefits of HMIS HomelessService ProvidersCoCCoordinators,Policy Makers,GovernmentOfficialsMenWomen andChildren
8 Benefits for Homeless Men, Women, and Children Decrease in duplicate intakes and assessmentsStreamlined referralsCoordinated case managementMainstream benefit eligibility and/or determinationProfessional development through involvement in planning process
9 Benefits for Homeless Service Providers Improve agency effectiveness through tracking client outcomesCoordinate services, internally among agency programs, and externally with other providersPrepare financial and programmatic reports for funders, boards, and other stakeholdersInform program design decisions
10 Benefits for Community Coordinators, Policy Makers, and Government Officials Increase understanding of the local extent and scope of homelessnessFacilitate an unduplicated count of persons experiencing homelessnessIdentify service gaps (i.e. are the services available meeting the needs of clients)Inform systems design and policy decisionsDevelop a forum for addressing community-wide issues
11 Pros and Cons of HMIS vs. Traditional Methods Why is HMIS a better alternative than point in time counts or aggregate service provider reports for gathering community-wide information on homelessness?Method: Point in Time CountsCount everyone who is homeless on one nightPro: Unduplicated number of people on the street or in shelter in one night, includes those not served by homeless programsCon: No information on whether those people were homeless for one night or all year. Under-represents those that move in and out of the system throughout a time period
12 Pros and Cons of HMIS vs. Traditional Methods Why is HMIS a better alternative than point in time counts or aggregate service provider reports for gathering community-wide information on homelessness?Method: Summation of aggregate reports from funded agenciesEach program generates aggregate data about persons served over a time period (i.e. a year)Pro: Broader information about population served throughout all programsCon: Duplicated counts, the same people are counted by multiple programs; limited understanding of patterns of service use or total population size.
13 Why HMIS Over Other Methods? Summary of ApproachesMethodGenerates Unduplicated CountsPatterns of Entering and Exiting HomelessnessIn-Depth Information on Clients and NeedsOne Night CountYesNoService Provider ReportsHMIS
14 HMIS is a Tool, Not the Goal What questions can HMIS help to answer:At the local level?At the national level?
15 What Questions Can HMIS Answer for Local Communities? How many people are homeless on the streets and in the service system?How many are chronically or episodically homeless?What are the characteristics and service needs of those served?Which programs are most effective at reducing and ending homelessness?
16 What Questions Can HMIS Answer for the Nation? How many people are homeless in the United States?Who is homeless?Where do people receive shelter and services and where did they live before homelessness?What are the patterns of homeless residential program use?What is the nation’s capacity for housing homeless people and how much is utilized?
17 Summary of Key Issues HMIS Benefits all stakeholders: Homeless Individuals & FamiliesService ProvidersCoC, Policy Makers, and GovernmentHMIS does more than just collect data
18 H M I SContact the HMIS Coordinator for any questions you may have about the Blue Ridge HMIS.You can reach the HMIS Coordinator at:Or (540) , x703