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Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is.

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Presentation on theme: "Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is."— Presentation transcript:

1 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Sales Zone Effective 3/17/13 – 9/21/13

2 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. PROPRIETARY STATEMENT The information you are about to access is highly confidential and subject to restrictions under our Code of Conduct. By viewing these documents, you agree to use these materials for communication to employees only and not disclose them outside of Verizon. You also agree not to discuss the content of the material with anyone until after a public announcement has been made by Verizon.

3 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Sales Zone Drive Broadband Drive Quantum Penetration Bring TV Sales into Focus Special Offers – Special Customers SZ Strategy: Leverage a familiar zone structure to continue sales momentum Utilize the Promotional Offers to exceed revenue targets Lead with Speed - offer FiOS Quantum with every sales opportunity Drive Revenue!

4 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Drive Broadband 1 Promotional Offer Changes: FiOS Solutions Bundle: Price Increase for 15M & 50M: Varies by Area (Up to $5 Increase) Applies to all SZ Offers (15M/5M excluded for Tech Upgrades) New! FiOS Triple Play Promo: $10 off with 2 YR Term Applies to all SZ Offers Verizon VISA® Prepaid Card : Removed $200 New Customer Acquisition Continued $200 for New Customers 4+ Lines Total Changed $100 Broadband Completer to FiOS Only Product Offer Changes: FiOS Quantum: $20 Price Reduction for 150M & 300M Speeds FiOS TV: New! Select HD Package Available with all SZ Offers HSI Static: Removed 10% Static Promo Discount New! 3M Static Product Speed – New HSI Customers Eligible Only Static is $20 more than Dynamic in the Bundle 75% of New FiOS Sales = Quantum Hitting the Speed Mix Targets is Important Lead with Speed on Every FiOS Sales Opportunity

5 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. New! 3M Static HSI Speed: For New HSI Customers 2-YR & MTM Terms Available With Bundles or Standalone HSI Static Pricing DECREASE: Pricing reduced (see below chart) With Bundle & Standalone – All terms Static is $20 more than Dynamic in Bundle 5M pricing unchanged A reliable & affordable High Speed Internet connection. Gives your small business a direct connection to our central office thats 100% yours, 100% of the time. Consistently experience a fast, reliable Internet connection – even at peak hours. A reliable & affordable High Speed Internet connection. Gives your small business a direct connection to our central office thats 100% yours, 100% of the time. Consistently experience a fast, reliable Internet connection – even at peak hours. 3 Business HSI Static New Speed! Up to 3M/768K Up to 5M/768K Up to 7.1M/768K 10M to 15M 2-YR Bundle $56.99$63.99$79.99 (reduced $40)$87.99 (reduced $40) MTM Bundle $56.99$73.99$87.99 (reduced $42)$95.99 (reduced $42) 2-YR Standalone $62.99$79.99$99.99 (reduced $50)$ (reduced $50) MTM Standalone $72.99$89.99$ (reduced $50)$ (reduced $50) Addl Static IPs: Block of 5 ($20), 13 ($50) or 29 ($80) Drive Broadband 1

6 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Drive Quantum Penetration Quantum: $20 decrease to150M & 300M Speeds Applies to both Bundle & Standalone Applies to all SZ Offers FiOS Bundle: Increase $5 MRC: 15M: NY/CT CVC 50M: NY/CT CVC, NJ CVC, MA & RI, DC, DE, MD, PA, VA, NJ Other & NY Other Increase $4 MRC: 50M: in CA, FL & TX Quantum / FiOS Bundle Changes: What ranks FiOS above our Competitors : Use these claims: Voted one of the fastest ISPs in 2012 by PC Mag.com FIOS Internet and Phone, both with 99.9% network reliability Unparalleled Fiber Optic Network Quantum Speed Mix Targets: 2 Quantum Speed Mix Speed Mix Target External D2D Internal D2D OTM 15M25%48.7%11.1%48.2% 50M50%33.5%46.1%42.5% 75M20%14.8%31%4.9% Results Through 2/23/13 Important to Driving Revenue!

7 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Understand Your Customers… Start the Conversation with the Big 3 Questions Do More Business Per Second: Lead with Quantum Speed On Every New FiOS Sales Opportunity. 2 Drive Quantum Penetration 75% of FiOS sales

8 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Bring TV Sales into Focus NEW! FiOS Triple Play Promotion: $10 off any FiOS TV package 2-YR Term Bundle required Plus Bundle Discount on Select or Higher 20% for 2-YR Term & 10% for MTM NEW! Business Select HD Package: Programming Packages FiOS TV for Business Viewing Arrangement MTM & 2 YR Standalone Rate 2 YR BundleMTM Bundle Ultimate HD Commercial Private Only$89.99$72.00$81.00 Extreme HD Commercial Private or Public$74.99$60.00$67.00 Prime HD Commercial Private or Public$64.99$52.00$58.00 Select HD Commercial Private or Public$49.99$40.00$45.00 Basic Package Commercial Private or Public and Tavern $19.99 Designed for customers not interested in sports No Sports = No RSN Fee Pricing fits between Basic & Prime HD Available to Private & Public (no Tavern) 103+ Total Channels (30+ HD) New Channel Line Up available Dazzling, dependable HD picture quality Uncompressed high definition For those who are looking for choice programming at a good value. Razor sharp picture quality 100% digital news, entertainment, sports and more 3 FiOS TV

9 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. DIRECTV Packages (Eff – ): Comercial Mas Ultra Pack Commercial Entertainment Pack Business Choice Business Entertainment Business Information Public Viewing Private Viewing A La Carte Packages: $10/12 Month Credit: o Commercial Xtra Pack o Commercial Entertainment Pack o Business Choice o Business Entertainment o Business Information $5/12 Month Credit: o Commercial Choice o Commercial Basic w/International Add-on 3 CC Auto-bill Pay Offer : NFL Sunday Ticket NBA League Pass MLB Extra Innings SonicTap (Music) International A La Carte Packages Bring TV Sales into Focus 85% of bar and restaurant subscribers believe DIRECTV Programming creates a more lively atmosphere.* *Based on an October 2011 national survey of businesses that expressed an opinion 85% of bar and restaurant subscribers believe DIRECTV Programming creates a more lively atmosphere.* *Based on an October 2011 national survey of businesses that expressed an opinion

10 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. New Flat-Rated Structure in Most States Competitively Priced Voice Lines For Customers not willing to Bundle MA Excluded (Basic, Enhanced & Premium Lines still in trial) 50% MRC Credit for 6 Months on Standalone New Data Protection PAK Or New VISS/VOBs Package 50% MRC Credit for 6 Months on Standalone New Websites – Gold Package or higher Or New WebListing Standalone For Voice Only Customers with 3 Lines or Less with no local or long distance calling plan (ex. Freedom) Must add new Broadband Component for Bundle Offer not available to customers who currently bill 4 + Lines Total No new lines required but customer can add Eligible for $ Line Visa Prepaid Card if going from less than 3 lines to 4+ lines (2-YR Term Only) Voice Line + Calling PlanRate Unlimited Local, Toll & LD$54.99 Unlimited Local & Toll$31.99 Unlimited Local$27.99 Not Available with Flat-rated Voice Service or Where Freedom is Not Available See Exception List in vibe Lite New Customer Offer Elements: MTM or 2-YR Term 2 nd Basic Line Included No Activation Fees Free Wireless Router Worry-Free Money Back Guarantee (BB Only) $ Line Visa Prepaid Card (2-YR Term ONLY) New Customer Offer Elements: MTM or 2-YR Term 2 nd Basic Line Included No Activation Fees Free Wireless Router Worry-Free Money Back Guarantee (BB Only) $ Line Visa Prepaid Card (2-YR Term ONLY) Special Offers – Special Customers 4 Non Bundle Access Line Offer: Value Added Business Solution: NEW! Broadband Line Up Offer:

11 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. OFFERS SZ Effective 3/16/13 – 9/21/13

12 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement – SZ1 New Customer Acquisition Effective: 3/17/13 thru 9/21/13 FiOS SpeedNY/CT CVC NJ CVC, MA & RI DC, DE, MD, PA, VA Other: NJ, NY & TX CA, FL, & Dallas TX DMA Offer Notes 15M/5M$69.99$89.99$99.99$ Increased $5 Monthly Increased $4 Monthly Decreased $20 Monthly No Change from SZ3 50M/25M$79.99$104.99$114.99$ M/35M$94.99$119.99$129.99$ M/65M$164.99$189.99$199.99$ M/65M$254.99$279.99$289.99$ M/35M (HDNO)$79.99$104.99$114.99$ HSI Speed NY/CT CVC & NJ CVC MA, RI & NJ Other DC, DE, MD, PA, TX, VA & NY Other CA & FLOffer Notes Best Speed Available$59.99$69.99$89.99$99.99No Change from SZ3 Offer ElementsSZ1-2013SZ3-2012Term Qualifier One Basic Additional Line Credit (Values vary by state)MTM or 2-YR Voice NRCs Waived (Values vary by state)MTM or 2-YR Internet Activation Fee Waived ($99.99 Value)MTM or 2-YR Wireless Router Included ($ Value)MTM or 2-YR Worry-Free 30-Day Money Back GuaranteeMTM or 2-YR HSI Best Speed AvailableMTM or 2-YR $200 Visa Reward Card – 4+ Total Lines (OTM & D2D)2-YR $10 Monthly Credit on FiOS TV – Triple Play2-YR MTM Promo Rates = 2-YR Rate + $10NA 10% HSI Static IP DiscountNA $200 Verizon Visa – 2-YR VSB (AC & Online)NA Lead With

13 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Broadband Completer Offer ElementsSZ1-2013SZ3-2012Term Qualifier Internet Activation Fee Charged ($99.99 )MTM or 2-YR Wireless Router Included ($ Value)MTM or 2-YR Worry-Free 30-Day Money Back Guarantee (Broadband)MTM or 2-YR HSI Best Speed AvailableMTM or 2-YR $100 Visa Reward Card – FiOS (OTM & D2D)2-YR $10 Monthly Credit on FiOS TV – Triple Play2-YR MTM Promo Rates = 2-YR Rate + $10NA 10% HSI Static IP DiscountNA $100 Visa Reward Card – HSI (All Channels)NA FiOS SpeedNY/CT CVC DC, DE, MA, MD, NJ, PA, RI, VA, Other: NY & TX CA, FL, & Dallas TX DMA Offer Notes 15M/5M$69.99$99.99$ Increased $5 Monthly Increased $4 Monthly Decreased $20 Monthly No Change from SZ3 50M/25M$79.99$114.99$ M/35M$94.99$129.99$ M/65M$164.99$199.99$ M/65M$254.99$289.99$ M/35M (HDNO)$79.99$114.99$ HSI SpeedNY/CT CVC MA, RI & NJ DC, DE, FL, MD, PA, TX, VA & NY Other CAOffer Notes Best Speed Available$59.99$69.99$89.99$99.99No Change from SZ3 Lead With 2013 – SZ1 Existing Customer Broadband Completer Effective: 3/17/13 thru 9/21/13

14 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Enables customers from a specific time period to migrate their promotional HSI Solutions Bundle to a promotional entry-level 15M/5M FiOS Solution Bundle with no increase in price – SZ1 HSI to FiOS Technology Upgrade Effective: 3/17/13 thru 9/21/13 FiOS Solution Bundle speeds of 50M & higher match the FiOS Broadband Completer pricing. Lead With Offer Elements: Internet Activation Fee Waived ($99.99 Value) Wireless Router Included ($ Value) Worry-Free 30 Day Money Back Guarantee $10 Monthly Credit on FiOS TV- Triple Play (2 YR Term) Exceptions: CA customers who purchased a speed other than 3M during SZ when no BSA available Customers who migrated to a bundle in SZ when no Broadband Completer Offer was available

15 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. HSI Bundle Enrollment Date - Pre 2/5/12 FiOS Speed NY/CT CVC NJ CVC DC, DE, MA, MD, PA, RI, VA Other: NJ, NY & TX CA, FL & Dallas TX DMA To Be Migrated 15M/5M*$59.99$84.99 ADL UNL Lines $35 HSI Bundle Enrollment Date - On 2/5/12 thru 6/16/2012 (SZ1 2012) FiOS Speed NY/CT CVC NJ CVC DC, DE, MA, MD, PA, RI, VA Other: NJ, NY, & TX CA, FL & Dallas TX DMA To Be Migrated 15M/5M*$59.99$84.99 ADL UNL Lines $50 w/$15 credits HSI Bundle Enrollment Date - 6/17/12 thru 11/10/12 (SZ2 2012) FiOS Speed NY/CT CVC NJ CVC, MA & RI DC, DE, FL, MD, PA, VA Other: NJ, NY & TX CA & Dallas TX DMA To Be Migrated 15M/5M*$59.99$89.99$99.99ADL Basic Line Credits HSI Bundle Enrollment Date - 11/11/12 thru 3/16/13 (SZ3 2012) FiOS Speed NY/CT CVC NJ CVC MA, RI Other: NJ DC, DE, FL, MD, PA, TX, VA & Other: NY CATo Be Migrated 15M/5M**$59.99$69.99$89.99$99.99ADL Basic Line Credits HSI Bundle Enrollment Date - 3/17/13 (SZ1 2013) FiOS SpeedNY/CT CVC DC, DE, FL, MA, MD, NJ, PA, RI, VA Other: NY & TX CA, FL & Dallas TX DMA To Be Migrated 15M/5M**$69.99$99.99$105.99ADL Basic Line Credits 2013 – SZ1 HSI to FiOS Technology Upgrade Effective: 3/17/13 thru 9/21/13 15M/5M* Rates = MTM & 2-Year 15M/5M** Rates = 2-Year Only Quantum Prices Match Current FiOS BB Completer Rates (All Time Periods) NOTE:KEY:

16 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. ASSESSMENT SZ Effective 3/16/13 – 9/21/13

17 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Test Your Knowledge 1.What is the new Triple Play offer for Sales Zone ? A.$10 credit B.$15 credit C.$0 credit 2.In SZ1 2013, how has the NBAL offer changed? A.Its more confusing to price out B.We offer a flat rate discounted price in most areas C.It didnt change 3.What is the name of our new FiOS TV Package? A.Basic HD B.Select Basic C.Select HD 4.What Verizon VISA ® Rewards cards are available in SZ for Alternate Channels? A.New Customer 4+ lines ($200) & FiOS BB Completer ($100) B.HSI BB Completer ($200) and New Customer ($200) C.None 5.HSI Static Bundle pricing is ______ more than dynamic and _____ is our new HSI Static Speed offering for New Customers. A.$10 & 5M B.$15 & 1M C.$20 & 3M

18 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Q & A 1


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