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A management system is a framework of processes and procedures. It is used to ensure that an organization can meet all of their upcoming Tasks and that.

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Presentation on theme: "A management system is a framework of processes and procedures. It is used to ensure that an organization can meet all of their upcoming Tasks and that."— Presentation transcript:

1 A management system is a framework of processes and procedures. It is used to ensure that an organization can meet all of their upcoming Tasks and that Objectives can be achieved. (Quelle: Managementsystems

2 Management Processes Controling & Kontinuierlicher Verbesserungsprozeß Organisation, Marketing Führung Unternehmensstrategie Politik Ziele Unfall Störfall Audit Review KUNDENZUFRIEDENHEITKUNDENZUFRIEDENHEIT KUNDENANFORDERUNGKUNDENANFORDERUNG Core Processes Verkauf & Kundenbetreuung Auftragsannahme Auftragsabwicklung BeschaffungProduktion Versand Logistik Produktkonfektionierung Support processes Instandhaltung Rechnungswesen ausgelagert Kalkulation EDV Dokumentation Dokumentenlenkung Umwelt- management Umwelt- management

3 Definition A Management System Standard (ISO, EMAS,…) extends the existing Management System (Planning, Objectives, Controlling,....) of an Organisation by adding certain elements and perpectives (Quality, Environment, Safety) Managementsystems

4 Business Management Implementation of operational requirements

5 Objectives of Business Management Knowledge for control Risk minimization Error minimization Legal certainty Transparency of interdependences

6 Operative ERP – Systems (Enterprise – Resource Planing) supports every-day-business Inventory management, accounting, payroll,… Not Operative Management Information Systems (MIS) descriptive process-oriented Document management, appointments, legal compliance,.. Differentiation

7 Requirements for Environment, Quality und Safety,….. Contents of good Business Management

8 Infrastructure People Materials Rules Documents costs Contents of good Business Management Processes Actions Events Dynamics Structure

9 Infrastructure Managing Buildings Plants Machines Work equipment and other equipment Inventory and Compilation of Properties and attributes for the administration in a company

10 People internal: employees external: Authorities, supplier, costumer, disposal,… Substance-related data and information of the starting materials (Raw Materials, Auxiliaries, Operating Materials) Emmissions Materials

11 Rules Standards (EU, laws, ordinances, regulations accepted) Internal Regulations (requirements, Ökoprofit, ISO,..) Edition Management concerning decisions Documents Waste Management Concepts Trainings/Instructions Decisions Job Evaluations Permissions

12 Infrastructure: Car Description –General Data Properties –Categories –Basic data –Technical data –Other information –Tips & Tricks

13 People: Car People (internal) –Description General Data –Properties Personal data Internal Data Expertise Office / Function Person PEOPLE

14 People: Car Contact (external) –Description General Data –Properties Person link Categories Disposal Supplier Master Data Contact Notes PEOPLE

15 Materials: Car –Description General Data Properties –Categories –General –Basic data MATERIAL

16 Rules: Car Description –General Data Properties –Annual Review –Standards § RULES

17 Documents: Car Description –General Data Properties –Decision Decision data –Documents DOCUMENTS

18 Costs: Car Description –General Data Properties –Cost (Leasing, Credit) Costing COSTS

19 Infrastructure People Materials Rules Documents Costs Processes Actions Events Dynamics Structure ? Contents of good Business Management

20 LINKS: Car #### CAR FUEL LICENSEDRIVER § DRIVING INSTRUCTION PURCHASE OIL CHANGE ANNUAL REVIEW LIQUIDS Typenschein LEASING RATE SELLER RULESCOSTSPEOPLE INFRA- STRUCTUE MATERIALSDOCUMENTSPROCESSES ACTIONSEVENTS

21 Processes - Processes - such as buying a car Actions - Obligations due to legal requirements eg oil change Events - inspections, maintenance eg sticker review Contents of good Business Management

22 INPUT SCORE MEDIUM ACTIVITIES Sequence of interrelated or interacting activities that transform inputs into outputs What is a Process

23 Process: Car Processes People Infrastrukcure Documents People

24 Procurement 1/2 Description –General Data Properties Categories Basic data Process steps Key figures Know-how Assessment Processes Negotation Supplier Selection Delivery Storage Delivery ok No

25 Procurement 2/2 Links –EDP equipment –Phone System –Suppliers –Buyer –Procurement protocol –Order form –Offer Processes Peaople Infrastructur e Documents Negotation Supplier Selection Delivery Storage Delivery ok No

26 Event: Car Description –General Data Properties –General –Screening –Technical inspection –Users Ervents

27 Actions: car Description –General Data Measures Measurement and correction tasks Obligations in applying for legal requirements (Oil change) Ereignisse

28 Infrastructure Job Evaluation, Operating Instructions People Accident Management, Supplier Rating Materials Safety Data Sheet, Risk assessment Rules Edition Management (Decisions) Documents Revision Management, document management, report manager Operational requirements Based on Laws / Based on Managementsystems


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