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TQA FOR EDUCATION 1 TQA CONCEPTS & CORE VALUES. TQA FOR EDUCATION 2 What TQA? l Are the foundation of the National Quality Program l Define performance.

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Presentation on theme: "TQA FOR EDUCATION 1 TQA CONCEPTS & CORE VALUES. TQA FOR EDUCATION 2 What TQA? l Are the foundation of the National Quality Program l Define performance."— Presentation transcript:

1 TQA FOR EDUCATION 1 TQA CONCEPTS & CORE VALUES

2 TQA FOR EDUCATION 2 What TQA? l Are the foundation of the National Quality Program l Define performance excellence l Are globally recognized l Can be used by diverse types of organizations Source : NIST

3 TQA FOR EDUCATION 3 What Are the Criteria? A set of expectations or requirements A structured approach to performance improvement A framework for a systems view of performance management Source : NIST

4 TQA FOR EDUCATION 4 Criteria Purposes To help improve organizational performance practices, capabilities, and results To facilitate communication and sharing of best practices To serve as a tool for understanding (& reflecting) and managing performance Source : NIST

5 TQA FOR EDUCATION 5 Basic Goals of the Criteria Source : NIST

6 TQA FOR EDUCATION 6 Criteria Background Created in a consensus-building process with the community Reviewed and modified regularly Validated Source : NIST

7 TQA FOR EDUCATION 7 Criteria Evolution Continuously improved l to best stimulate competitive success l to emphasize and improve linkages l to focus on key areas of performance l to increase ease of use and broaden the user base l to emphasize the importance of data, information, and knowledge management l to emphasize good governance l to emphasize business sustainability l to emphasize innovation Source : NIST

8 TQA FOR EDUCATION 8 CriteriaKey Characteristics

9 TQA FOR EDUCATION 9 CriteriaKey Characteristics

10 TQA FOR EDUCATION 10 CriteriaKey Characteristics Place a primary focus on teaching and learning Students are the key customers of education organizations,but there may be multiple stakeholders (e.g., parents, employers, other schools, and communities) While the Education Criteria stress a focus on student learning for all education organizations, individual organizational missions, roles, and programs will vary for different types of org.

11 TQA FOR EDUCATION 11 CriteriaKey Characteristics The concept of excellence includes 3 components: (1) a well-conceived and well-executed assessment strategy; (2) year-to-year improvement in key measures and indicators of performance, especially student learning; (3) demonstrated leadership in performance and performance improvement relative to comparable organizations and to appropriate benchmarks.

12 TQA FOR EDUCATION 12 CriteriaKey Characteristics

13 TQA FOR EDUCATION 13 CriteriaKey Characteristics

14 TQA FOR EDUCATION 14 CriteriaKey Characteristics

15 TQA FOR EDUCATION 15 Baldrige / TQA?

16 TQA FOR EDUCATION 16 Baldrige / TQA Framework

17 TQA FOR EDUCATION 17 Core Values & Concepts Visionary Leadership Learning-Centered Education Organizational and Personal Learning

18 TQA FOR EDUCATION 18 Core Values & Concepts Valuing Faculty, Staff, and Partners Agility Focus on the Future Managing for Innovation

19 TQA FOR EDUCATION 19 Core Values & Concepts Management by Fact Social Responsibility Focus on Results and Creating Value Systems Perspective

20 TQA FOR EDUCATION 20 Q & A


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