Presentation is loading. Please wait.

Presentation is loading. Please wait.

SINA HEALTH EDUCATION AND WELFARE TRUST ASIF IMAM, M.D. MARCH, 2011.

Similar presentations


Presentation on theme: "SINA HEALTH EDUCATION AND WELFARE TRUST ASIF IMAM, M.D. MARCH, 2011."— Presentation transcript:

1 SINA HEALTH EDUCATION AND WELFARE TRUST ASIF IMAM, M.D. MARCH, 2011

2 THE ORIGINS OF SINA HEALTHCARE SYSTEMS STARTED AS A PROTOTYPE PRIMARY HEALTH FACILITY IN BALDIA TOWN, KARACHI IN 1998 OBJECTIVES : 1. To evaluate the existing primary healthcare systems in Pakistan 2. To develop an indigenous, practical, evidence- based, quality-managed, auditable primary healthcare system for developing countries

3 Vision Quality primary healthcare should be accessible to everyone in our society SINA HEALTH EDUCATION AND WELFARE TRUST

4 Our quality mission TO DEVELOP A STANDARDIZED, QUALITY-MANAGED, INDIGENOUSLY COMPATABLE PRIMARY HEALTHCARE SYSTEM FOR WIDESPREAD APPLICATION IN PAKISTAN SINA HEALTH EDUCATION AND WELFARE TRUST

5

6 DEVELOPMENT OF QUALITY MANAGEMENT COMPONENTS STANDARD OPERATING PROCEDURES QUALITY MANAGEMENT DOCUMENTS AND PROCEDURES TRAINING OF STAFF IN THE STANDARDIZED SYSTEM QUALITY AUDITING PROCEDURES AND TOOLS REMEDIAL AND REPRIMANDING POLICIES ON AUDIT RESULTS

7 SINA HEALTHCARE QUALITY-MANAGEMENT COMPONENTS 1. DOCTOR TO PATIENT HEALTHCARE DELIVERY QUALITY 2. PARAMEDIC TO PATIENT HEALTHCARE DELIVERY QUALITY 3. PHARMACY TO PATIENT SERVICE QUALITY 4. LABORATORY SERVICES QUALITY 5. INFECTIOUS DISEASE CONTROL / FACILITY HYGIENE QUALITY 6. MEDICAL INSTRUMENTS CALIBERATION / MAINTENANCE 7. FACILITY ADMINISTRATION / PATIENT SATISFACTION QUALITY

8 Recordkeeping System: Registration Card Patient Files SINA HEALTH EDUCATION AND WELFARE TRUST

9 DOCTOR TO PATIENT HEALTHCARE DELIVERY QUALITY 1. DOCTOR RECRUITMENT CRITERIA 2. PRE-EMPLOYMENT ( INDUCTION) SYSTEM TRAINING 3. DOCUMENTING OF PATIENT CARE ON QUALITY MONITORING TOOLS 4. AUDIT OF DOCUMENTED PATIENT HEALTHCARE 5. ON-GOING ON JOB RE-TRAINING (CME) 6. REMEDIAL MEASURES OR REPRIMAND ON QUALITY AUDIT RESULTS

10 Employment System: Doctors Selection Criteria: Family Medicine experience FCPS / MRCGP, prefered Entrance Test Pre-employment ( Induction) Training To be system trained before doing clinics SINA HEALTH EDUCATION AND WELFARE TRUST

11 Candidate Evaluation Form

12 SINA HEALTH EDUCATION AND WELFARE TRUST

13 CME CME SMS Service X3/ week Monthly ½ day group teaching Feedback on MCQ and SMS performance Learner-led sections Pre-reading materials Pre and post Session MCQs Half yearly 1-to-1 review and PDP development Monthly audit and 1-to1 teaching

14 Recordkeeping System Patient Files Patient Registration Cards 14 Algorithmic Protocols SINA HEALTH EDUCATION AND WELFARE TRUST Compromise On Quality

15 FEVER PROTOCOL

16 SINA HEALTH EDUCATION AND WELFARE TRUST

17 Monthly Doctors Audit: Protocol based audits Clinic based audits Proper one to one feedback to every doctor Review for improvement every month Proper record keeping SINA HEALTH EDUCATION AND WELFARE TRUST

18 Protocol Based Audit

19 Clinic Based Audit

20 Half Yearly Evaluation Of Doctors Every six months Record of the last 6 months performance One to one feedback Discuss about the weaknesses and solutions for improvement Personal development planning forms SINA HEALTH EDUCATION AND WELFARE TRUST

21 Half Yearly Evaluation Form

22 PDP form

23 SINA HEALTH EDUCATION AND WELFARE TRUST

24 SINA Health Manpower Training Program : Internal Lack of quality human resource Training upon employment Continuous education Periodic exams & evaluation Performance feedback

25 SINA HEALTH EDUCATION AND WELFARE TRUST

26 OSCE CHECKLIST

27 TPR Station:

28 Dressing station:

29 Dispensing station:

30 SINA HEALTH EDUCATION AND WELFARE TRUST

31 SINA Pharmacy Services Standard Formulary GMP Certified Medicines Central Purchasing FIFO Inventory Control Hygienic Practices Trained Staff Quality Contro l SINA HEALTH EDUCATION AND WELFARE TRUST

32

33 LABORATORY QUALITY CONTROL Internal Assessment Continuous quality improvement External Assessment Monthly comparative testing with AKUH lab Adherence to SOP manuals Quarterly audits

34 SINA HEALTH EDUCATION AND WELFARE TRUST

35 Medical Centre Audit: Monthly audit by head office staff Follow proper checklist All registers and written documentations are checked Medical equipments checking Corrective actions taken SINA HEALTH EDUCATION AND WELFARE TRUST

36 MEDICAL CENTRE AUDIT CHECKLIST

37 SINA HEALTH EDUCATION AND WELFARE TRUST

38 Standard Operating Procedures Instrument Sterilization Clean the dirty instruments with cotton swabs. Wash with tap water. Dip the instruments in antiseptic solution for 5-10 min. Wrap the instrument in cotton and keep in the instrument tray Keep the tray in sterilizer at 150 F for 20 min. SINA HEALTH EDUCATION AND WELFARE TRUST

39 Clinical Waste Segregation Red Bags Hazardous Waste Danger Box Sharps & Needles Green Bags General Waste SINA Waste Management Service Service SINA HEALTH EDUCATION AND WELFARE TRUST

40 SINA Waste Management Service 78 km twice a week BALDIACLINIC MACHAAR CLINIC HIJRAT CLINICSABZIMANDI CLINIC CDGK INCINERATOR SINA HEALTH EDUCATION AND WELFARE TRUST

41

42 SINA Management System Monthly Meeting of Clinical Coordinator and Clinic Manager Minutes By Clinic Managers Clinical Coordinator Trustees and Operation Manager Solutions Provided To Clinic Manager

43 SINA HEALTH EDUCATION AND WELFARE TRUST


Download ppt "SINA HEALTH EDUCATION AND WELFARE TRUST ASIF IMAM, M.D. MARCH, 2011."

Similar presentations


Ads by Google