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The Marlin Cove The Marlin Cove Chronicle Chronicle October – December 2012 Edition Property Information Manager Robin Lee Assistant.

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Presentation on theme: "The Marlin Cove The Marlin Cove Chronicle Chronicle October – December 2012 Edition Property Information Manager Robin Lee Assistant."— Presentation transcript:

1 The Marlin Cove The Marlin Cove Chronicle Chronicle October – December 2012 Edition Property Information Manager Robin Lee Assistant Manager Myron Chan After Hours Emergency Leasing Office Hours 7 Days a Week 9am-6pm Around Town We want to hear from you. If youve had a pleasant experience at our property please tell the world! Give your positive feedback on Yelp.com today! If you have any unresolved issues please contact the leasing office today so we can address your concerns immediately ! Marlin Cove * 1060 Foster City Blvd * Foster City, CA * Farmers Market Saturdays in October 9am-1pm Charter Square 3 rd Annual Peninsula Oktoberfest Downtown Redwood City October 13 10am San Mateo Harvest Festival November 9, 10 & 11 San Mateo County Event Center Movable Feast Friday, October 5, 5pm San Mateo County Event Center Hometown Holidays December 1, 10am-6:15pm Downtown Redwood City Money Does Grow on Trees at Marlin Cove! Dont Forget You can Earn $150 for referring your friends and family to our community. Visit the Leasing Office for Details. Like us on Facebook and connect with us on LinkedIn. M aintenance Tips from the Professionals M aintenance Tips from the Professionals.... Charles Recommends: Charles Recommends: Avoid lining the drip pans on your stove with tin foil. There is a chance that the conductivity of the foil will damage the switch used to heat up your burners. Polo Recommends: Polo Recommends: Always keep your apartment properly ventilated. Excess moisture in a confined space will contribute to mold growth. Circulate the air in your apartment as much as possible to avoid excess moisture. Julia Recommends: Julia Recommends: Avoid lining your drawers and cabinets with newspaper. Moisture will cling to it and cause the paper to permanently adhere to the drawer or cabinet. Remember this is your newsletter! Please send any content suggestions to Any and all suggestions are welcome.

2 Marlin Cove * 1060 Foster City Blvd * Foster City, CA * Still Writing Checks ? Pay your rent online today with Resident ePay! Go to and choose your property link. Choose the pay online ePay link at the bottom of the page.www.nastevens.com Choose enroll and complete the enrollment process. When you have completed entering all information, you will be prompted to enter a resident number. This information may be found on your Rent Statement. Follow the remaining prompts to complete the enrollment & payment process. If you have any questions about this process please contact your property manager. You can also process rent payments via SMS text. Simply sign into your resident ePay account, provide a mobile number, select a PIN number, and agree to the terms and conditions. This features doesnt require a smart phone and most text-capable mobile phones can process a payment using this feature. Letter from your Community manager New Online Services As the end of the year draws near, I would like to take a moment to show my appreciation to all of our residents at Marlin Cove. Having so many wonderful people in our community provides me with the necessary motivation to project my very best efforts as your Community Manager. Regardless of the length of your residency, your satisfaction with our community is of paramount importance, and I am very much looking forward to another year as your Community Manager. I would like to thank those of you who chose to write about us on Yelp.com. For ours, and many other companies, positive reviews on Yelp are becoming a large factor in determining the level of service provided by on-site personnel. Thanks to your kind words, our staff is encouraged and motivated to go above and beyond. As a renter, I am familiar with the challenges we face living in an area where the cost of living is on the rise. As the Manager of Marlin Cove, I am striving to ensure that our residents experience a quality of residency that is superior to other apartment complexes in the area. We are distinguished amongst our competitors for our convenient location, our first- rate maintenance team and our responsive and professional management. Considering these and other factors, our residents can be assured that the quality of their home at Marlin Cove is much more than average. While it is true that rental prices are rising all over California, I believe that the level of service we provide has never been higher. I encourage all of you to make the most of the services we provide, whether it is phoning in a minor maintenance request, arranging for us to receive your large parcel, or simply enjoying a cup of coffee in the clubhouse. I wish you all a happy and joyous holiday season. -Robin Lee, Community Manager Want to renew your lease without coming to the Leasing Office? How about putting in a work order for needed maintenance from the comfort of your own home? Well now you can do these things and more with our new Resident Portal tool at We are making changes to our current website to bring you even more online services so stay tuned for more information. In the meantime, the above website will allow you to communicate with your Leasing Staff, access links about the community, keep up to date with the online calendar of events and even see todays current news stories. Check it out! Schools Back In Session Just a reminder that the schools in the area are back in session. This means more people walking, biking and crossing streets, so PLEASE give yourself extra time in the morning. Slow down and check for pedestrians at every corner. We can all make a difference in the safety of children in our community.


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