Presentation on theme: "Interpersonal Relationships Communicating and Relating Effectively"— Presentation transcript:
1 Interpersonal Relationships Communicating and Relating Effectively CHAPTER 11Pages 355 – 386Interpersonal RelationshipsCommunicating and Relating Effectivelyto OthersMichael Turino, 2008
2 Is it really this bad? Perhaps John Gray is right… “Men are from Mars, Women are from Venus.”
3 Learning GoalsThe primary goal of this chapter is to help you develop effective interpersonal communication skills that will enable you to overcome shyness, form friendships and intimate relationships, resolve interpersonal conflicts, and realize your leadership potential.
4 Chapter Outline The Importance of Interpersonal Relationships Developing Effective Interpersonal SkillsOvercoming ShynessDating and Romantic RelationshipsInterpersonal ConflictsDeveloping Leadership SkillsSummary and Conclusion
5 The Importance of Interpersonal Relationships Page 356Interpersonal Intelligence - the ability to relate effectively to others is considered one major form of human intelligence.Emotional Intelligence - includes interpersonal awareness and empathy and has been found to be more important for personal and professional success than intellectual ability.
6 Developing Effective Interpersonal Skills PageCommunication and Conversation SkillsBe a good listenerNonverbal messages (Acronym: SOFTEN)Be open to topicsCommunicate ideas precisely and conciselyThink before speakingHuman Relation Skills (“People Skills”)Remember namesRefer to people by name when interactingRemember information about peopleBe positiveBe complimentary
7 Human Relation Skills, continued… Be reliable and dependableBe a sharing personBe a caring personBe a helping personTreat people with respectIn person versus onlineSituate and locate yourself to meet othersJoin a fraternity or sororityAttend partiesFacebook and MySpace
8 Overcoming Shyness Strategies: Block out negative thoughts PageStrategies:Be aware of specific situationsBlock out negative thoughtsObserve othersPractice relaxing in situationsPractice skills of effective interpersonal communicationEnroll in small classesGain a wide knowledge base
9 Dating and Romantic Relationships PageApproaches to Dating:Postponing datingHooking upCasual datingExclusive datingCourtship
10 Dating and Romantic Relationships PageRomantic Love:Passionate love (infatuation)Mature loveFive characteristics of successful, long-lasting romantic relationships:CompatibilityCaringCommitmentCompromiseConstructive Disagreement
11 Interpersonal Conflicts PageMinimizing and Resolving Conflicts:The right time and placeDecompress emotionallyAllow adequate response timeDo not dismiss or discount othersTime out or cease fireMake points assertivelyFocus on specific behavior (use “I” messages)
12 Interpersonal Conflicts, continued PageMinimizing and Resolving Conflicts:Avoid criticizingFocus on problem solving, not winningEnd discussions on a constructive noteExpress appreciationRefer to a higher authority
13 Developing Leadership Skills PageTruths and Myths about Effective Leadership:It is not a single personality traitIt is a specific behaviorLeadership may be situationalEffective leaders are not necessarily extroverted,bold, and aggressiveLeadership comes in different stylesA common trait is self-knowledge
14 Developing Leadership Skills PageLeadership Situations and Roles:AcademicSocial/EmotionalOrganizationalStrategies for Developing Leadership SkillsLearn about your organization or institutionLearn how to effectively communicate with and relateto others
15 Summary and Conclusion As quoted on page 384“Communicating and relating effectively with others is an important life skill and one of the most important forms of human intelligence.”“We need to relate to others in a way that acknowledges their humanity and individuality, and preserves or promotes their self-esteem. We should strive to bring out the best in others by being helpful friends, positive role models, and effective leaders.”
18 Class Activity 1. All females please move to one side of the room. 2. After they’ve moved, all males move to the opposite side of the room.3. After you are in your groups, complete the exercise on the next tile.
19 1. Do you find the cartoon offensive in any way? 2. Do you think there is anything included in the cartoon that you think is clearlyinaccurate or a complete myth?3. What aspects of the cartoon do you think may be generally accurate or true(if any)?Discuss and respond to the following questions about the cartoon above. After minutes, come together as a class for group processing and discussion.
20 Group Discussion Questions for Chapter 11 1. When someone forgets your name, how does it make you feel? Are you affected or offended in any way?2. If you see someone whom you met before, but forget the person’s name, do you think it’s better to ask for the name again or not admit that you’ve forgotten?3. In this class, do you feel comfortable disagreeing with others’ opinions?4. If you’re having a conversation with someone whom you’re not romantically involved with, is it ever appropriate to touch that person? (If so: Under what circumstances and in what way?)5. If you’re being treated badly in a relationship and you don’t express your dissatisfaction to the other person, would you say you’re equally responsible for the mistreatment?6. If you were to assume leadership for improving the first-year experience for students on campus, what would you attempt to change? What specific leadership steps would you take to increase the likelihood that these changes would actually take place?7. Do you generally agree or disagree with the following statement made by a college sophomore: “I think males and females process information, events, and emotions differently. For example, males typically would rather “cool off” and have some alone time after an argument. Conversely, females typically need to talk it out.”