1. Esri International User Conference | San Diego, CA July 14, 2011 Troubleshooting ArcGIS Web APIs (JavaScript, Flex, Silverlight) from a Support Perspective Doug Carroll and Heather Gonzago

2. Overview Debugging tools and resources Application setups and patterns Common troubleshooting samples How to troubleshoot intermittent problems

3. Web Browser Debugging Tools Tools that allow client –side debugging of web page components, e.g. - HTML - CSS - JavaScript - HTTP Traffic Provides QA, saves time, and aids in troubleshooting errors

4. Common Web Browser Debugging Tools Most commonly used in Support - Browser-based - Fiddler (Microsoft) - Firebug (Mozilla) - IE Developer Tools - Chromes integrated web kit tools - Charles* Development Environments - Microsoft Visual Studio - Eclipse / Flash Builder - Aptana

5. Web Browser Debugging Tool Links

6. Troubleshooting Demos

7. JavaScript, Flex and Silverlight Demos JavaScript API Debugging (Firebug | Aptana) – Console logging, HTTP Traffic monitoring, code stepping and error trapping Silverlight API Debugging (Fiddler | Visual Studio) – HTTP Traffic monitoring, code stepping and error trapping Flex API Debugging (Charles | Flash Builder) – Binary HTTP Traffic monitoring, code stepping and error trapping

8. What about Debugging Viewers? Silverlight Viewer Add-in Debugging (Fiddler | Visual Studio) – Attaching to Process, HTTP Traffic monitoring and code stepping Flex Viewer Widgets – These are debugged using the same technique as standard Flex API applications

9. Questions?