1. Episode 3 / CAATS II joint dissemination event Gaming Techniques Episode 3 - CAATS II Final Dissemination Event Patricia López Aena Episode 3 Brussels, 13 & 14 Oct 2009

2. Episode 3 - CAATS II Final Dissemination Event 2 Overview What is Gaming? What is this technique useful for? - Usefulness & Weaknesses Supporting means to play Application to concept validation Using Expert Groups in Gaming EP3 Gaming Exercises WP3.3.3 Airspace Organization &Mgmt Example Recommendations on gaming techniques

3. Brussels, 13 & 14 Oct 2009 Episode 3 - CAATS II Final Dissemination Event 3 What is Gaming? Gaming Technique: Human in the loop activity applicable to simulate decision making processes; Experts are around a table playing different roles as they were living real processes (AOCs, Pilots, AMC, Network Manager,...); Every role has a particular scope, objectives and strategies during the process; Scenario running in real-time (or even slow time); Promoting non-routine thinking, thus enabling out-of-the-box thinking.

4. Gaming is … 4 Clarification of the concept; Qualitative assessment of processes feasibility: - detection of bottlenecks and shortcomings; Clarification on roles and responsibilities: - E.g. gaps and overlapping; Identification of solutions to fix the showstoppers; Identification of the information flows among actors; Exploration on supporting tools requirements. Clarification of the concept; Qualitative assessment of processes feasibility: - detection of bottlenecks and shortcomings; Clarification on roles and responsibilities: - E.g. gaps and overlapping; Identification of solutions to fix the showstoppers; Identification of the information flows among actors; Exploration on supporting tools requirements. Quantitative assessment; Limitations: - Without an adequate guidance the Gaming session may turn into an Expert Group; - Results obtained during the game are dependant on the participants (expertise) and platform limitations. Quantitative assessment; Limitations: - Without an adequate guidance the Gaming session may turn into an Expert Group; - Results obtained during the game are dependant on the participants (expertise) and platform limitations.

5. 5 Supporting means to play (1/3) Two different gaming approaches: Paper-based game; SW Platform-based: - DARTIS; ACCES; - CHILL. Two different gaming approaches: Paper-based game; SW Platform-based: - DARTIS; ACCES; - CHILL.

6. 6 Paper based Conducted by the game master with the use of cards, tokens and predefined indicators (delays, extra flight time, fuel consumption,…). The actors participation can be done through the web. Paper based Conducted by the game master with the use of cards, tokens and predefined indicators (delays, extra flight time, fuel consumption,…). The actors participation can be done through the web. Supporting means to play (2/3)

7. 7 Supporting means to play (3/3) SW Platform based A software platform where different actors can work together, exchange ATM data and share information. SW Platform based A software platform where different actors can work together, exchange ATM data and share information.

8. 8 Paper based vs SW Platform based Paper based Cheap effective mean for definition and clarification of concept and processes; Suitable for early stages of concept maturity; Recommended for getting familiar with the technique; Lays foundations for further investigations, i.e. focusing the scope of the platform-based sessions. Paper based Cheap effective mean for definition and clarification of concept and processes; Suitable for early stages of concept maturity; Recommended for getting familiar with the technique; Lays foundations for further investigations, i.e. focusing the scope of the platform-based sessions. SW Platform based Illustration of 2020 concept providing realism on environment, process and actors performances; It provides indicators in real time to support the decision making; Potential link to other techniques for performance assessment objectives (the platform stores data); Actors behaviours models may be plugged into the platform. SW Platform based Illustration of 2020 concept providing realism on environment, process and actors performances; It provides indicators in real time to support the decision making; Potential link to other techniques for performance assessment objectives (the platform stores data); Actors behaviours models may be plugged into the platform.

9. 9 Addressing the Concept Validation Concept clarification and operational feasibility of processes Paper-based Concept layered phases: All phases can be covered by gaming (Planning and Execution Phases). - In case of Short term and Execution phases, time pressure is a constraint factor for decision making in the real processes. Suitable for clarification on components of the concept better than for global concept. Concept layered phases: All phases can be covered by gaming (Planning and Execution Phases). - In case of Short term and Execution phases, time pressure is a constraint factor for decision making in the real processes. Suitable for clarification on components of the concept better than for global concept. Concept lifecycle Platform-based

10. Use of Expert Groups in Gaming Paper based GAMING Platform based GAMING EXPERT GROUPS AssumptionsConsolidation ValidationScenariosDesign AssumptionsConsolidation ValidationScenariosDesign Participation during sessions; Process refinement Participation during sessions; Process refinement Results Consolidation Expert Groups should be combined with gaming sessions as good practice to promote non-routine thinking; The actors should combine : - Hands-on knowledge on operational aspects ; - Detailed knowledge on SESAR concept; Representatives from all relevant stakeholders. Expert Groups should be combined with gaming sessions as good practice to promote non-routine thinking; The actors should combine : - Hands-on knowledge on operational aspects ; - Detailed knowledge on SESAR concept; Representatives from all relevant stakeholders.

11. EP3 Gaming Exercises Collaborative Planning Phases: Network Planning - WP3.3.2 Business Trayectory Management and Dynamic DCB - WP3.3.3 Airspace Organization and Management Collaborative Airport Planning (WP3.3.4) En-route Phase: Queue, Trajectory and Separation Management (WP4.3.3) Brussels, 13 & 14 Oct 2009 Episode 3 - CAATS II Final Dissemination Event 11

12. WP3.3.3 Airspace Organization and Management: Example Brussels, 13 & 14 Oct 2009 Episode 3 - CAATS II Final Dissemination Event 12 WP3.3.1 EXPERT GROUP: Judgement and participation during sessions Initial findings for clarification on AFUA Concept: Initial sequence of the process and alternatives; New Role functions and Responsibilities; Identification of supporting tools capabilities. Initial findings for clarification on AFUA Concept: Initial sequence of the process and alternatives; New Role functions and Responsibilities; Identification of supporting tools capabilities. Key Findings: New responsibilities of the actors involved in the process; Need of pre-defined indicators for making decisions during negotiation; Keep the civil and militaries in the loop during all process;...... Key Findings: New responsibilities of the actors involved in the process; Need of pre-defined indicators for making decisions during negotiation; Keep the civil and militaries in the loop during all process;...... CHILL Platform based Refinement of initial findings from paper-based CHILL Platform based Refinement of initial findings from paper-based Paper based

13. Brussels, 13 & 14 Oct 2009 Episode 3 - CAATS II Final Dissemination Event 13 Recommendations on Gaming (1/2) Clear definition of the scope of the gaming session; The degrees of freedom of roles during the gaming are constrained by the level of maturity of the topic to deal with; Game Master is the key driver of the game to ensure the rules and objectives accomplishment; Training of the actors/players on the gaming technique and tools is essential before starting the sessions; The execution process should be iterative: The conclusions obtained from an exercise should feed the following one.

14. Brussels, 13 & 14 Oct 2009 Episode 3 - CAATS II Final Dissemination Event 14 Recommendations on Gaming (2/2) Start the games just using cards to get familiar with the gaming technique by itself and the process to be analysed; Use the gaming paper-based for early stages of concept maturity and later gaming platform based; Develop actors behaviours models to be plugged into the platforms to emulate roles; Repeat same games with different groups of actors in order to identify potential diverse interpretations; Explore definition of quantitative indicators to check feasibility of processes.

15. 15 Thank you for your attention