1. PRACTICAL LEADERSHIP The Secret To Effective Performance Management David Finney The Energy of Conversation

2. People leave managers not companies 25 years of Research Total sample size: 1 million employees 80,000 managers interviewed From data collected by Gallup Research, Reproduced with kind permission, Marcus Buckingham

3. Everything starts with a conversation and so the quality of that conversation determines everything.

4. Tell Ask

5. What is Optimum Performance?

6. Strengths Appreciative Inquiry The Secret To Effective Performance Management

7. Enforcement The Donut Principle (Handy) The Secret To Effective Performance Management

8. Coaching Empowerment and Responsibility The Secret To Effective Performance Management

9. Reward & Recognition Creative and Bespoke Systems The Secret To Effective Performance Management

10. Evaluation Positive, Goal-Oriented Appraisals The Secret To Effective Performance Management

11. Three Sixty Degree Constructive Global Feedback The Secret To Effective Performance Management

12. Strengths Enforcement Coaching RnR Evaluation Three Sixty Degree The SECRET to Effective Performance Management

13. Reaching our potential through The Energy of Conversation