1. Is the Old New Again? Telecommunications Life Cycle Raymond Henagan CEO/Manager Rock Port Telephone Company

2. 187 Sq. Miles of Service Area Rock Port Telephone Company

3. Statistical Data 2010 Shareholders1103 High Speed Internet1256 Internet Dial Up58 Access Lines1583 Cable TV1357 Data Customers 384 Rock Port Telephone Company

4. Men with a Vision

5. In the Beginning… T h e S m a l l / M e d i u m B u s i n e s s m a r k e t w a s u n d e r s e r v e d C o m p a n i e s r e l y i n g o n t h e i r e l e c t r o n i c d a t a t o o p e r a t e C u s t o m e r S e r v i c e f a i l i n g b e c a u s e w e c o u l d n t f i x a l l o f t h e p r o b l e m s i f w e w e r e j u s t p r o v i d i n g D S L s e r v i c e s M o r e v a l u e i n r u r a l o r g e o g r a p h i c s

6. In 1906, Rock Port Mutual was Not Just a Telephone Company Provided: Call Waiting Caller ID Call Forwarding Message Services E911 Other Services

7. Step Offices

8. Digital Beginnings

9. Today: Broadband

10. Making it fit… Billing Alliances

11. Our Products and Services Disaster Recovery Solutions Virtual Server Solutions Application Service Provider Managed Security Solutions ISP Management Network Design and Deployment Computer Sales and Service Application Development Mobile Device Service Digital Advertising

12. What We Learned Build a flexible scalable network Find good partners Meet customer demands Ask for help if you need it Add value

13. What We See Coming No clear line between Telco and IT Services Content is King Value of the Network The continued emergence of the instant delivery mobile generation All services delivered from the cloud More desire for green Smart grid management

14. Questions??