1. 1 Fire Safety in Metropolitan Areas in Europe Effective communication to the broader public following disasters Agn è s Voisard Fraunhofer-Institut für Software- und Systemtechnik ISST November 2005 Effective communication to the broader public following disasters Agn è s Voisard Fraunhofer-Institut für Software- und Systemtechnik ISST November 2005

2. 2 Road Map Brief introduction to our institute The Problem: Disasters and Information Disasters Our Solution: Information Logistics Example: Early Weather Warning System (WIND) Future Projects: From Research to Application

3. 3 The Fraunhofer Society

4. 4 The Fraunhofer-Gesellschaft: Short Profile Fraunhofer-Gesellschaft zur Förderung der angewandten Forschung e. V. (»Fraunhofer Society for the Promotion of Applied Research«) Named after the researcher, inventor and entrepreneur Joseph von Fraunhofer (1787-1826) Founded in 1949 Headquarter in Munich 80 research units including 58 Fraunhofer Institutes at over 40 different locations in Germany Around 12.700 employees Branches in Europe, the USA and Asia

5. 5 The Fraunhofer-Gesellschaft: Profile Europes largest organization of institutes for applied research and development (R&D in all fields of natural sciences and engineering) Tasks and Customers: Contract research for small, medium-sized and large businesses in industry and the service sector: Know-how Transfer into the private sector Strategic research projects commissioned by national and regional government

6. 6 The Fraunhofer-Gesellschaft: Key Figures 2003 operational budget contract research basic funding industrial earnings employees other project earnings defense research building construction and investment in equipment 1048 925 362 287 -27 -2 +6 +11 Change on 2002 in Mill. Euro 2003 in Mill. Euro 12 750-125 276 39 84 -18 +2 -27

7. 7 The Fraunhofer-Gesellschaft: Financing Research orientation Technical pilot plants, prototypes Development Applied research Application-oriented basic research Basic research 100% public 100% private Industry Fraunhofer-Gesellschaft Max-Planck-Gesellschaft, Universities Balance between financing and research orientation Financing

8. 8 Fraunhofer ISST The Fraunhofer Institute for Software and Systems Engineering ISST

9. 9 Locations Berlin Branch Mollstraße 1 10178 Berlin Dortmund Branch Emil-Figge-Str. 91 44227 Dortmund www.isst.fraunhofer.de Founded in 1992

10. 10 Master Themes Information Logistics provides customers with solutions that enable an individual and active information flow Continuous Software Engineering develops concepts, methods, and architectures for the construction of long-lived software systems

11. 11 International Partners of Fraunhofer ISST Jönköping University, Sweden: ISST-Project Group Information Engineering ICT of the Chinese Academy of Sciences, Beijing: Sino-German Joint Laboratory SIGSIT ICICI, India, Karnataka: Indo-German Technology Bridge

12. 12 Location-based Services Group of Fraunhofer ISST Focus on: - Early warning systems - Personalized information supply in mobile applications For instance in: - Transportation Information Systems - Early Weather Warning Systems

13. 13 The Problem: Disasters and Information Disasters

14. 14 Motivation: The Storm Disaster of December 1999 in Europe First warnings have been available on the Internet 7 hours prior to the storm Warnings over radio and television came too late for any precautions Damage could have been avoided if individuals would have been warned early enough The weather disaster was in fact an information disaster First warnings have been available on the Internet 7 hours prior to the storm Warnings over radio and television came too late for any precautions Damage could have been avoided if individuals would have been warned early enough The weather disaster was in fact an information disaster Bildquelle: Bayerisches Landesamt für Wasserwirtschaft

15. 15 Key Points -Technical infrastructure is there but logistic is missing -Importance of informing the public – masses and individuals -Importance of a reliable information system, accurate information

16. 16 The Solution: Information Logistics

17. 17 Motivation of information logistics Too much information Information flooding (paper, e-mail, web,...) Which information is important, which is irrelevant? Information is required at a different time Too little information Where and how do I find the information I require? Information is not available at a given time How is information kept up to date? In many cases, the way information is supplied and used is neither purpose-oriented nor timely. The problems involved:

18. 18 Definition of information logistics Information logistics focuses on information supply to individuals and aims to optimize this process to ensure that the right users receive the right information at the right time and the right place. This should involve the selection and, where necessary, transformation of information in accordance with user preferences and the available communication media.

19. 19 Information logistical applications The 3 Rs Right information Right place /person Right time ObjectivesOptimizing the information supply to individuals Via

20. 20 An Example: WIND

21. 21 Evolution of the WIND-System May 2002First demonstrator with 5.000 users of an insurance company January 2003Start as a commercial service in Germany March 2003WIND gained the Innovation Award of the insurance sector in Germany October 2004Start of WIND in Austria 2005 – 2007Establishing the service for 1.5 Mill. Users in Europe

22. 22 WIND: Warning Map on the Internet No Warning Long term Warning Short term Warning Low Risk Short term Warning High Risk Short term Warning Extreme Risk

23. 23 WIND: General Overview WIND ensures timely information supply Data Prognosis und Logistics Users

24. 24 Example: Precise Radar Based Warning with WIND Data basis: Intensity of rain fall and hail Radar picture every 5 minutes Granularity of 1x1 kilometers

25. 25 Example: Precise Radar Based Warning Supported by AI-Prognosis Prognosis: Estimating the direction of the storm supported by expert systems

26. 26 WIND: Warning on Mobile Devices ab 18.2. 14:00 Uhr Um 21:00 Uhr hat das Nieder- schlagsradar 1 Gewitterzelle(n) im Bereich Berlin registriert. Der Schwerpunkt des Unwetters ist etwa 20 km von Ihrem abo- nnierten Ort PLZ: 10435 entfernt, kommt aus Süd-West Akute Warnung

27. 27 Example: Precise Radar Warning via E-Mail/Fax

28. 28 Example: Precise Radar Based Warning Via GPS- Coordinates Precise location-based and individual warnings within seconds Local map with risk areas (MMS and E-Mail) Update information in case of changes Additional information for precautions

29. 29 Experience from WIND Awareness Precautions Responsible Acting => Reduction of damage

30. 30 Future Projects: From Research to Applications

31. 31 EU Initiative Submission, FP6: RAPID: Rapid Deployment of Wireless Communications in Mass Emergencies and Post Conflict Situations Partners: Queen Mary, University of London (Coordinator), Epsilon S.A.3, Siemens PSE Romania, Fraunhofer ISST, Space Applications, Institute of Communication and Computer Systems / National Technical University of Athens Goal: deploy the most suitable wireless communication channels in disaster situations. Designed to be used by both the emergency services and civilians Enables: - dynamic, communications resource management and prioritisation - context dependent information services.

32. 32 Pilot Projects On research and commercial basis Possible collaborations: Insurance Companies, Fire Brigades, Public authorities

33. 33 Summary The technical infrastructure is there – The logistic is missing Importance of accurate, reliable information offered to the public In the near future, new ways of intelligently and individually informing the public will be crucial in disaster management ISST: expertise in Information Logistics which can be used in pilot projects in disaster information management