1. Doublemap & William Paterson University
Shuttle Tracking App
Doublemap & William Paterson University

2. Why Doublemap? Refresh rate of 3-5 seconds
Buses show on the map in real time
Doublemap utilizes Google Maps which most people are used to
Most user friendly

3. Download the DoubleMap App
Android-Play Store iPhone-App Store
In Play Store or App Store, search for Doublemap – one word

4. Allow DoubleMap to access your location
Doublemap tracks transit systems all over the country. The app needs to see where you are.

5. Select System: finding our shuttles
Select System is the first thing you’ll see. “William Paterson University Shuttles” should appear at the top under Transit Systems Near You. If not, scroll through the list to find it.

6. Click the left hand menu ( ) to select a route
Routes will show in the selection window 15 minutes before the scheduled route start time. For example, Safe Ride runs from 11pm-3am and will only show starting at 10:45pm. Sunday Route runs Sundays from 4pm-8pm and will only show on Sundays starting at 3:45pm.

7. Pinching and spreading gestures on the screen are used to zoom in and out on the map

8. Stops are represented by black dots along the path of the route
Stops are represented by black dots along the path of the route. When you tap on a stop, an auxiliary menu will appear that gives you ETAs and the options to favorite the stop and create alerts for the stop.
The bell icon will let you set up an alert for that stop and route. You can create a start time and an end time, alerts will go to your phone about 10 minutes before the bus arrival.

9. Announcements is where you will find any announcements regarding the shuttles. (i.e. holidays, weather)

10. Feedback-you can provide feedback about your experience with DoubleMap
Feedback-you can provide feedback about your experience with DoubleMap. All you need to do is tap the button to open an prompt.
DoubleMap will receive the feedback s. If they are technical app questions, Doublemap will handle. If they are about shuttle service, like compliments, complaints or suggestions, Doublemap will forward those to the University.

11. Doublemap on a desktop wpunj.doublemap.com (without www)
The public site pulls from the apps subdirectory which is why no www.