1. MasteringChemistry Getting started Presenter instructions:
- Add course ID to slide 5
- If students are buying access, add the package ISBN to slide 5 be clear on your preferred option (i.e. online purchase or alongside a book in a bookshop).
- If you are using Mastering via a VLE integrated link, remove slides 3 – 13 as student registration is automatic. In this case it may be easier to do an online demonstration rather than use these slides.
-If you are using Modified Mastering, please contact your Pearson representative for student instructions.
-Amend slide 21 to include the language and contact options available in your region. Contact your Pearson representative if you are unsure.
00 Month Year

2. What is MasteringChemistry?
An online tutorial system that helps you:
Study more efficiently
Improve your results
Prepare for your exam
Study in an interactive way
Practice for your course
Mastering: An introduction 2

3. MasteringChemistry 1 What you need 2 How to register
3 How to use Mastering
4 Help on hand if you need it
Mastering: An introduction

4. 1. What you need

5. To register you need: Email: The email you use for university.
Course ID: lähetetään kurssin opiskelijoille sähköpostilla
Access code or credit card: If not already supplied to you, the required access code comes with your book at your bookstore, or you can buy online. lähetetään kurssin opiskelijoille sähköpostilla
Alternatively, you can buy instant access with a credit card or PayPal account during registration.
Course ID: A Course ID looks something like lecturer Ask your instructor for your Course ID.
Your access code will look something like this: XLFGH-LKJHG-XXXXX-HKGKS-AKRJG
Mastering: An introduction 5

6. 2. How to register

7. STEP 1: Go to www.MasteringChemistry.com
Under the large Register Now section on the right side of the page, click the Student
Mastering: An introduction 7

8. STEP 2:
Read through the onscreen instructions and select your location.
Mastering: An introduction 8

9. STEP 3:
Type in your Course ID and press Go. (See slide 5 for your Course ID).
Mastering: An introduction 9

10. STEP 4: Check the box for whether or not you have an Access Code.
If you don’t have one, you can purchase access online. You will need the correct textbook title, author, and edition. Check with your lecturer to get this information or your course syllabus.
Mastering: An introduction 10

11. STEP 5:
Read & accept the License Agreement. After this, either Create a new Pearson username/password, or, if you’ve already registered for another Pearson product, enter that username/password. If you have an Access Code, enter it on the bottom of the page.
Mastering: An introduction 11

12. STEP 6:
Fill out the appropriate information fields, then click Next. If you entered an Access Code, you will be brought to a page from which you can access your product. If not, enter your payment information so that you can Purchase Access, after which you’ll be granted access.
Mastering: An introduction 12

13. STEP 7:
You’re now registered! Click Log In Now. If prompted, enter your Student ID. That’s it!
Mastering: An introduction 13

14. 3. How to use MasteringChemistry

15. Sign in
When you want to work in Mastering later, just go to the home page and click Sign In.
Mastering: An introduction 15

16. Assignments These are assigned by your instructor.
You can open hints to help you answer the question.
You get feedback specific to the mistake you make so you can get it right next time
Mastering: An introduction
| 16

17. Assignments These are assigned by your instructor.
Videos and interactive simulations will help you understand key concepts and assess your understanding
*not available with Housecroft, Chemistry
Mastering: An introduction
| 17

18. eText
If your access includes the eText, you can view the whole textbook as an eBook on your computer and/or tablet (using the Pearson eText app).
Mastering: An introduction
| 18

19. 4. Help on hand if you need it

20. Try the below first... Setting Up Your Computer
Check the System Requirements, to make sure your browser and operating system are compatible with MasteringChemistry.
Disable pop-up blockers
Common Technical Questions:
Forgot your Login or Password? Click Here to request a reminder .
Receive an error message when trying to use your access code? Please make sure you are on the correct website and where appropriate have selected the correct course or typed the CourseID correctly.
Something isn’t working? Try deleting your browser’s cache and cookies or make sure your pop-up blocker is turned off.
Mastering: An introduction
| 20

21. support.pearson.com/getsupport
Contact our helpdesk
Go to:
support.pearson.com/getsupport
Search for your answer or contact us.
We now offer support in 11 languages!
Presenter notes:
Amend to outline the language and contact support options available in your region.
Mastering: An introduction
| 21

22. Provide the following info to make sure the helpdesk will be able to help you as quickly and efficiently as possible:
Full name and address (used during registration)
University and course details
Name of lecturer
Book/package bought (including ISBN)
Course ID (where relevant)
Access code (where relevant)
Clear description of problem including any error messages you have received.
The site you are attempting to access.
Not providing these details may result in unnecessary delay.
Mastering: An introduction 22

23. Good luck with MasteringChemistry!
Mastering: An introduction 23