1. Nearly 1 out of 3 Why did we create this template?
Ride sharing services like Lyft and Uber can offer an easy to use, door-to-door transportation option for research participants. While use of and reimbursement for these services are on the rise in clinical trials, some research sites may not offer them as an option because they don’t know how to reimburse participants for them.
This adaptable guide template aims to provide institutions a resource to communicate about ride share reimbursement with study teams to help overcome the persistent barrier of transportation in recruiting and retaining participants.
Clinical trial sites provide transportation help using rideshare services.
Who is this template for?
Source: CenterWatch, June 2017
This guide is for clinical and translational sciences institutes, recruitment and retention programs, or anyone else involved in research who wants to provide a resource on how to reimburse participants for rideshare use during participation in a study.
How to use this template?
This template contains stationary and adaptable design elements. Instructions appear in orange boxes and places to insert text appear in blue. The process for rideshare reimbursement at your institution may have more or less steps than provided on page 1 so feel free to adapt as it makes sense for you.
Pages 2 and 3 do not need editing as they are standard instructions to provide participants for how to access receipts from Uber or Lyft apps and send them to study teams.
Below are some steps to help you prepare for adapting this template:
Compile the documents (What You’ll Need section, page 1) and steps of the process study teams should use to reimburse participants for rideshares.
Put the content in the appropriate sections.
Add your logo and contact information where indicated.
Delete this first slide from the template.
Go to File > Save As PDF > Name file as desired
Share with study teams and anyone else who would benefit from the resource!
Template developed by:

2. START FINISH Insert step 1 Insert step 2 Insert step 3 Insert step 6
Make each bullet a document(s) needed to process reimbursement (e.g., participant’s receipts; expense reports, request for payment forms)
Include a hyperlink to institutional forms if available
Also add any helpful tips/considerations for this form of reimbursement
INSTRUCTIONS: Use the boxes below to outline the process for completing rideshare reimbursement at your institution. Add or delete boxes/arrows as needed. Delete this text box when you’re done.
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Insert step 1
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Insert step 6
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FINISH
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Questions or want more information on <<insert name of dept.>>, call us at <<insert phone number>> or at <<insert >>

3. Questions or want more information on <<insert name of dept
Questions or want more information on <<insert name of dept.>>, call us at <<insert phone number>> or at <<insert >>

4. Questions or want more information on <<insert name of dept
Questions or want more information on <<insert name of dept.>>, call us at <<insert phone number>> or at <<insert >>