1. Interpersonal Communication

2. Definition The communication that occurs between two or more people
Skills involved:
Developing relationships
Responding to others
Communication thoughts and feelings
Giving and accepting criticism

3. Stages of building relationships
Acquaintances
2. Friendships
3. Close relationships

4. Principles of Interpersonal Communication
1.We Cannot not communicate
2. Interpersonal communication is Irreversible
Interpersonal Communication involves Ethical Choices
4. People Construct Meanings in Interpersonal communication
Talking about communication affects meanings
Interpersonal Communication Develops and Sustains Relationships
Interpersonal Communication does not absolutely solve all problems
Interpersonal Communication can be learned.

5. List the things that you talk about with each kind of friend
Acquaintance
Friendship
Close Relationships

6. Building
Healthy
Relationships

7. A good relationship involves relationships that are satisfactory to both of you.

8. Feature of a satisfactory relationship
Investment (time, energy, thought and feelings)
Commitment (decision to stay in a relationship)
Trust

9. Building Healthy relationships
relate to each other with empathy.
share feelings and use an appropriate level of self-disclosure
engage in personal growth through improved interpersonal skills.
RESPECT EACH OTHERS OPINIONS!!!!

10. Maintaining and Improving Relationships
Empathize and be sensitive ot the other person’s feelings.
Demonstrate your support f the other person in times of need
Listen to the other person
Share your feelings
Speak with honesty while respecting the other person’s feelings
Enjoy your relationship

11. Responding to
Others

12. Responding to Others RESPECT
Definition- a high regard, honor, or esteem that you
have for other People.

13. Or Being sensitive to the thoughts and feelings of others!

14. Respecting Others: Treat people with courtesy
Respect the other person’s opinions
Be tactful
Respect the other person’s right to be heard.

15. Check your perception for understanding
Ask clarifying questions
Paraphrase to understand meanings

16. Skill 1: Clarifying Questions
Are you saying that…?
Do you think that...?
What did you mean by…?
Would you mind repeating what you just said? I’m not sure I understand.”

17. Paraphrase- restate what you heard in your own words.
“So, what you’re saying is…”
“ I take it that you believe…”
“What I heard you say is…”

18. Communicating
Your
Thoughts
and
Feelings

19. Self-Presentation
Private self The part of yourself which is most true to your self-concept
Public Self That part of yourself that you choose to share with others. Vs

20. Self-Disclosure
Voluntarily sharing personal information or feelings with another person for the purpose of building a relationship

21. Judging What is appropriate to share
Increase the level of sharing gradually.
Share private information only with someone you trust
Continue to share only if the other person confides in you

22. Disclosing your Feelings
Avoid withholding your feelings
Avoid displays of negative feelings
Describe your feelings (use I-statements)

23. I-Statements Use I-statements instead of “You Statements.
“I feel angry when you repeat things I told you in confidence because trust in a relationship is very important to me.”
is less judgmental than:
“You are so untrustworthy and gossip about everyone including me.”
You statements break down communication because the other person becomes defensive.

24. Three Parts of an I-Statmene
State the emotion that YOU feel: “ I feel…
Behavior- Describe their behavior or conditions that make you feel this way: “when….”
Why- explain the effect that the behavior has on you.

26. Be Assertive
Assertiveness is standing up for your personal rights.

27. Constructive Criticism
Feedback that is helpful and beneficial rather than disapproving **** AVOID ATTACKING THE PERSON****

28. Lack of clear communication causes misunderstandings
Causes of misunderstanding:
making assumptions
Not paying close attention
Not making sure that you understand what is being said

29. How to Give Constructive Criticism
Choose an appropriate time and place
Choose only one or two specific points for criticism
Describe the person’s behavior carefully and accurately
Respond to the present, not the past.
Try to include ideas for solutions

30. How to Accept Constructive Criticism
Think of criticism as an opportunity for improvement
Make sure that you understand what you hear.
Recognize those who use constructive criticism