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Lesson 2 People use many different ways to communicate their feelings. Writing a note Facial expressions Communication is critical to healthy relationships.

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Presentation on theme: "Lesson 2 People use many different ways to communicate their feelings. Writing a note Facial expressions Communication is critical to healthy relationships."— Presentation transcript:

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2 Lesson 2 People use many different ways to communicate their feelings. Writing a note Facial expressions Communication is critical to healthy relationships. Communicating Effectively

3 Lesson 2 Compare the forms of communication, including passive, aggressive, or assertive communication Develop the communication skills you need to build healthy relationships with family, friends, peers, and others Demonstrate communication skills that show respect for self, family, friends, and others In this lesson, you will learn to: Lesson Objectives

4 Lesson 2 3/27/12 Communicating Effectively Name some ways that you communicate with your peers. Do you think the way that we communicate now is different from 30 yrs ago? What has changed?

5 Lesson 2 Being an effective communicator means that you correctly interpret the messages you receive and respond appropriately. Basic Communication Skills Three basic skills are needed for effective communication: 1. Speaking 2. Listening 3. Body language Effective Communication

6 Lesson 2 Communication Styles Passive communicators do not stand up for themselves or defend their attitudes or beliefs. Aggressive communicators often try to get their way through bullying and intimidation. Assertive communicators defend their attitudes and beliefs, but they also respect the rights of others. Effective Communication

7 Lesson 2 Speaking Skills You demonstrate good speaking skills when you clearly say what you mean. Changes in the tone, pitch, or loudness of your voice can affect communication. Using “I” messages can help you communicate your feelings positively, without blame or name-calling.“I” messages Effective Communication

8 Lesson 2 Stating Your Feelings Effectively Effective Communication

9 Lesson 2 Listening Skills You can make use of active listening to improve your communication skills. active listening Active listening involves giving your full attention to whatever the speaker is saying without interrupting or making judgments. Effective Communication

10 Lesson 2 Tips for Active Listening Make direct eye contact. Use body language and signals, which show you are listening. Don’t interrupt the speaker. Put away prejudices, images, or assumptions. Effective Communication

11 Lesson 2 Techniques for Active Listening Reflective listening: Rephrase or summarize what the other person has said. Clarifying: Ask questions to help understand more fully what is being said. Encouraging: Encourage the speaker to signal that you are interested and involved. Empathizing: Imagine and understand how someone else feels. Effective Communication

12 Lesson 2 Nonverbal Communication You use body language when you nod or shake your head to show that you agree or disagree with something that is said.body language When you hold yourself in a tense posture, you silently communicate that you’re feeling nervous or worried. Nonverbal communication can be subtle, taking place at an unconscious level. If your words and your body language seem to contradict each other, the person you are speaking to may be confused or unsure of what to believe. Effective Communication

13 Lesson 2 Obstacles to Clear Communication Image and identity issues Unrealistic expectations Lack of trust Prejudice Gender stereotyping Eliminating Communication Barriers

14 Lesson 2 Image and Identity Issues Many teens spend at least part of their teen years searching for an identity. If someone is unsure of his or her values, the uncertainty can complicate the communication process. Eliminating Communication Barriers

15 Lesson 2 Unrealistic Expectations Avoid imposing unrealistic expectations on your listener. This may cause the individual to become frustrated or defensive. Eliminating Communication Barriers

16 Lesson 2 Lack of Trust Good communication is built on trust between two people. If you believe that you can’t count on a person to tell you the truth or to keep a confidence, communication is very difficult. Eliminating Communication Barriers

17 Lesson 2 Prejudice Prejudice prevents a person from having an open mind and listening to new information.Prejudice To avoid developing prejudices, you can demonstrate tolerance. tolerance Being tolerant helps you understand the differences among people and recognize the value of diversity. Eliminating Communication Barriers

18 Lesson 2 Gender stereotyping is a type of prejudice that involves having an exaggerated or oversimplified belief about people of a certain gender. Assuming that all males like sports and that all females enjoy cooking are examples of gender stereotyping. Gender Stereotyping Eliminating Communication Barriers

19 Lesson 2 Constructive Criticism Constructive criticism is intended to bring about positive changes.Constructive criticism You may find that giving the person feedback in a more positive manner helps him or her and your relationship. It is very important to begin your discussion by using an “I” message to explain how you feel. Point out what the person is doing or has done, and suggest a better way to do it. Constructive Feedback

20 Lesson 2 Expressing Yourself Expressing and receiving respect, admiration, and appreciation with grace and sincerity can help you build and maintain healthy relationships. It shows that you do not take the relationship for granted, and it demonstrates good sportsmanship and good character. Acknowledgements and Compliments

21 Lesson 2 Q. _________ is an unfair opinion or judgment of a particular group of people. 1.Gender stereotype 2.Prejudice 3.Lack of trust 4.Image issue Choose the appropriate option. Quick Review

22 Lesson 2 A. 2. Prejudice Prejudice is an unfair opinion or judgment of a particular group of people. Click Next to attempt another question. Quick Review - Answer

23 Lesson 2 Quick Review Q. Which one of the following is not included in forms of communication? 1.Speaking 2.Body language 3.Sleeping 4.Listening Choose the appropriate option.

24 Lesson 2 Click Next to attempt another question. Quick Review - Answer A. 3. Sleeping Forms of communication do not include sleeping.

25 Lesson 2 Quick Review Q. Which one of the following is not an example of active listening? 1.Reflective listening 2.Staring 3.Encouraging 4.Empathizing Choose the appropriate option.

26 Lesson 2 Click Next to attempt another question. Quick Review - Answer A. 2. Staring Active listening does not include staring.

27 Lesson 2 Quick Review 1.Tolerance 2.Constructive criticism 3.Nonverbal communication 4.All of the above Choose the appropriate option. Q. Which one of the following includes communication skills that demonstrate consideration and respect for self, family, and others?

28 Lesson 2 Click Next to attempt another question. Quick Review - Answer A. 4. All of the above Communication skills that demonstrate consideration and respect for self, family, and others include tolerance, constructive criticism, and nonverbal communication.

29 Lesson 2 End of Lesson 2 Click Home to view the Main menu.

30 Lesson 2 A. Correct! Prejudice is an unfair opinion or judgment of a particular group of people. Click Next to attempt another question. Quick Review - Answer

31 Lesson 2 You have answered the question incorrectly. Go back to try again, or click Next to view the correct answer. Quick Review - Answer

32 Lesson 2 A. Correct! Forms of communication do not include sleeping. Click Next to attempt another question. Quick Review - Answer

33 Lesson 2 You have answered the question incorrectly. Go back to try again, or click Next to view the correct answer. Quick Review - Answer

34 Lesson 2 A. Correct! Active listening does not include staring. Click Next to attempt another question. Quick Review - Answer

35 Lesson 2 You have answered the question incorrectly. Go back to try again, or click Next to view the correct answer. Quick Review - Answer

36 Lesson 2 A. Correct! Communication skills that demonstrate consideration and respect for self, family, and others include tolerance, constructive criticism, and nonverbal communication. Click Next to attempt another question. Quick Review - Answer

37 Lesson 2 You have answered the question incorrectly. Go back to try again, or click Next to view the correct answer. Quick Review - Answer

38 Lesson 2 You demonstrate good speaking skills when you clearly say what you mean. Changes in the tone, pitch, or loudness of your voice can affect communication. Using “I” messages can help you communicate your feelings positively, without blame or name-calling.“I” messages Speaking Skills An “I” message is a statement in which a person describes how he or she feels by using the pronoun “I.” Effective Communication

39 Lesson 2 Prejudice prevents a person from having an open mind and listening to new information.Prejudice To avoid developing prejudices, you can demonstrate tolerance. tolerance Being tolerant helps you understand the differences among people and recognize the value of diversity. Prejudice Prejudice is an unfair opinion or judgment of a particular group of people. Eliminating Communication Barriers

40 Lesson 2 Prejudice prevents a person from having an open mind and listening to new information. To avoid developing prejudices, you can demonstrate tolerance. Being tolerant helps you understand the differences among people and recognize the value of diversity. Prejudice Tolerance is the ability to accept others’ differences and allow them to be who they are without your expressing disapproval. Eliminating Communication Barriers

41 Lesson 2 Constructive criticism is intended to bring about positive changes.Constructive criticism You may find that giving the person feedback in a more positive manner helps him or her and your relationship. It is very important to begin your discussion by using an “I” message to explain how you feel. Point out what the person is doing or has done, and suggest a better way to do it. Constructive Criticism Constructive criticism means nonhostile comments that point out problems and encourage improvement. Constructive Feedback

42 Lesson 2 You can make use of active listening to improve your communication skills. active listening Active listening involves giving your full attention to whatever the speaker is saying without interrupting or making judgments. Listening Skills Active listening is paying close attention to what someone is saying and communicating. Effective Communication

43 Lesson 2 You use body language when you nod or shake your head to show that you agree or disagree with something that is said. When you hold yourself in a tense posture, you silently communicate that you’re feeling nervous or worried. Nonverbal communication can be subtle, taking place at an unconscious level. If your words and your body language seem to contradict each other, the person you are speaking to may be confused or unsure of what to believe. Body language is nonverbal communication through gestures, facial expressions, behaviors, and posture. Effective Communication Nonverbal Communication


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