1. Communication Skills
The Importance For Instructors To Have Excellent Communication Skills
By: Mohamed Zaki
Duration: ~15 minutes

2. “What I hear, I forget; what I see, I remember; what I do, I know”.
The above saying indicates the need for communication skills in teaching.
This is what we will see in the following slides..

3. Objective By the end of this session you will be able to:
Recognize the importance of communication skills for instructors

4. Outline Theory and definitions
The link between teaching and comm. skills
Communication skills and techniques
Examples
Conclusion
Reference
Q & A

5. Theory and Definitions
According to dictionaries, the term “Communication Skills” is defined as :
“The science and practice of transmitting information”
Teacher are constantly conveying new knowledge, or transmitting information
How do we know that the information transfer was correct?
How do we know it was well received ?
I would know it was effective communication when I reach my target  and my target is to be understood
How do we know it was
Effective Communication?

6. The Link between Teaching and Comm. Skills
Effective Communication is simply about being understood!
The communication process achieved the desired results within allowed time
So we can say:
Teaching is knowledge + Comm. Skills
Some students they express understating but they do not . The solution is getting regular feedback in various ways that is called two-way comm. or interactive.
In-depth knowledge and communications skills
Some specialists suggest they are 50/50

7. The Link between Teaching and Comm. Skills
So, teaching is not only about knowledge
The ability to eloquently break a challenging concept down into a few and simple parts is a critical skill. 
Excellent communication skills will help instructors to transmit knowledge, values and skills at the same time and motivate students
So, teachers need to be highly skilled in communication to excel in their profession
Required for  “Lesson Plan & Course Design”
 “Generation Shaping”

8. Communications Skills and Techniques
It starts when preparing the session (Lecture Plan)
to make sure the sequence is logic, time is suitable and so on.
Positive attitude  Leave all negative emotions out
Motivate students  Create interests and remove fear
Sense of humour Jokes , funny stories
Clear voice and simple language
Ways of talking (word stress , pauses etc)
Body language
Facial expression, gestures and movement
Get regular feedback
Eye contact , Asking students , Listen to opinion, Redirect questions , make dialogue not monologue / two-way comm.
Whatever we do to effectively transmit knowledge and achieve understating is an effective comm. skills
The above are some points but not all

9. Communications Skills and Techniques
Thought Provocation
Use drawing, pictures, animations and videos
Use simulation as much as you can
Use real life examples
Team forming
Read while writing on white board
Use breaks to refresh the students (Question)
Learn the students names quickly and depict their learning style and preference.
Make summary at the end of session
The use of eLearning and other technology (Question)
Minimize the barriers to communication.
Other ways to improve : 
Have an experienced colleague to attend and give comments
Attend class to other colleagues
Record the session and then critically analyze
Use checklist (such as) Use handouts : some can use checklist for handouts (such as)
Whatever we do to effectively transmit knowledge and achieve understating is an effective comm. skills
The above are some points but not all

10. Example : Explaining the Token Ring LAN protocol Method #1: using simple drawing and text (not very useful)
The data transmission process goes as follows:
Empty information frames are continuously circulated on the ring.
When a computer has a message to send, it grabs the token.
The computer will then be able to send the frame.
The frame is then examined by each successive computer .
The computer that identifies itself to be the destination for the message copies it from the frame and acknowledge .
When the frame gets back to the originator, it sees that the token has been acknowledged and that the message has been copied and received. It removes the message from the frame.
The frame continues to circulate as an "empty" frame, ready to be taken by a computer when it has a message to send
Picture Credit :

11. Example : Explaining the Token Ring LAN protocol Method #2: using animation and group activity (very useful)
The data transmission process goes as follows:
1- Use animation as below while explaining
2- Make class activity by forming a group 4-6 students to simulate the process using white card and pencils.
Sender
Receiver
Acknowledgement ? 1 4
Hello, I am going to .....
Message
Picture Credit :

12. Conclusion 1 2 3
“What I hear, I forget; what I see, I remember; what I do, I know”. 1
Not very useful 2
Pictures
Graphs
Video
gesture
Expression
Useful 3
Doing
Simulation
Activity
Excellent

13. References teaching.uncc.edu/academic-technologies
elearningindustry.com/4-reasons-social-and-collaborative-learning
work.chron.com/important-teachers-good-communication-skills html

14. Questions & Answers
Thank You

15. Question: Constriction Time
How long the students can stay concentrating with you ?
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16. Question: eLearning
Does eLearning tools and other online technology increase communication effectiveness ?
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17. Checklist Examples
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