1. Professional Success with Emotional Intelligence
David Ryback, Ph.D. for
The Next Big Thing

2. Increase Your Professional Success

3. Research on Increasing Sales

4. Emotional Intelligence

6. Holding on to Personal Agenda

7. Emotional Connection: How people decide to buy

8. A Personal Relationship

9. Gaining Trust with Emotional Intelligence
You: Caring attention
Customer: Face, voice, manner

10. Make it more INTERPERONAL

12. Emotions
Sales
Fearful
Sad
Angry
Happy

14. Why people say “YES!”
1. They tend to buy to get REASSURANCE and VALIDATION that they’re SUCCESSFUL.
2. They will NOT buy if they don’t feel a sense of
TRUST & RESPECT!

16. The 4 components of successful sales

17. Telling Your Story

20. Everyone has a story!

21. How People Buy

22. It takes a team!

23. Successful salespeople tend to get involved

24. Closing the deal

25. Putting it all together
1. Decide to sell 20% more
2. Listen with compassion
3. Identify with feeling and offer support
Share your own story
Narrow the range of your products
Offer products that enhance success feelings
7. Sell at least 20% more—and make a new friend for life!

26. 1. Decide to sell 20% more

27. 2. Listen with compassion

28. 3. Identify with feeling and offer support

29. Share your own story

30. 5. Narrow the range of your products

31. 6. Offer products that grow sense of success

32. 7. Sell at least 20% more—make new friends for life!

34. More Sales by 20%

35. GO GET ‘EM!!!
Now go boost your weekly sales!