Presentation is loading. Please wait.

Presentation is loading. Please wait.

IT at the University of Oxford IT Services 13 Banbury Road Reception (2)73200 Help Desk: (6)12345

Published byFelicity Ashlynn Waters Modified over 7 years ago

Similar presentations

Presentation on theme: "IT at the University of Oxford IT Services 13 Banbury Road Reception (2)73200 Help Desk: (6)12345"— Presentation transcript:

1 IT at the University of Oxford http://WelcometoIT.ox.ac.uk IT Services 13 Banbury Road Reception (2)73200 Help Desk: (6)12345 help@it.ox.ac.uk

2 Agenda University card IT Services: what facilities and who can use them Your Oxford account & your Email Network connection, use, and remote access What can go wrong? Personal web space; OxFile IT Learning Centre WebLearn; Backup Other resources; Useful web links IT at the University of Oxford Slide 2 November 22, 2016

3 University Card Oxford University identity card Sign the back NOW Carry it with you at all times Used to access If lost report immediately to: College Office/Porters/College IT Dept/Library Lost cards incur a £10 replacement fee IT at the University of Oxford Slide 3 November 22, 2016  IT Services facilities  libraries  departments  College facilities

4 IT Services provide Backbone network, mail, web, UNIX servers Your department or College’s network is run by your local staff and we at IT Services cannot set up a connection to it for you Remote access services (VPN & Eduroam) File backup and archive ( not available to undergraduates) Personal web space, exchange of large files IT teaching, WebLearn, Service Desk Hardware breakdown service Online shop: software, licences & services Enterprise Administration Systems (Finance, HR, DARS, Student Systems, Research Mgmt, BI) IT at the University of Oxford Slide 4 November 22, 2016

5 Who can use IT Services? Undergraduates Postgraduates University and college staff Academic visitors IT at the University of Oxford Slide 5 November 22, 2016 Most of IT Services’ facilities are free to members of Oxford University

6 Activating your Oxford account When your University Card was issued … IT Services created your Oxford account... and sent you an email containing your ACTIVATION CODE Just follow the instructions and your account should be working within minutes … https://webauth.ox.ac.uk Your Oxford account gives you access to email and many other services including the self-service Oxford Student System IT at the University of Oxford Slide 6 November 22, 2016

7 https://webauth.ox.ac.uk IT at the University of Oxford Slide 7 November 22, 2016

8 Email at Oxford Use your University account for ALL University correspondence Email addresses can be looked up via the web: http://www.ox.ac.uk/contact or use the Global Address List within Exchange Obey the University’s rules for computer use DO NOT disclose your password to anyone Basic SPAM filtering available through the IT Services registration pages – please use it! This is set to medium by default, so watch your Junk folder You get a 2Gb email quota on Nexus IT at the University of Oxford Slide 8 November 22, 2016

9 Email Addresses University email addresses first.last@coll-or-dept.ox.ac.uk All new students and staff have an e-mail address and account created when their University Card is issued Graduates generally have addresses for both department and college Normally both go to the same Oxford account but … a few departments still run their own email servers IT at the University of Oxford Slide 9 November 22, 2016

10 Reading Email Main University mail service is called Nexus OWA (Outlook Web App) is the web face of Nexus https://nexus.ox.ac.uk Can read e-mail using an e-mail client Outlook, Thunderbird and others need the client installed & configured on your computer Configuration instructions for numerous clients at http://help.it.ox.ac.uk/nexus/email/clients Many colleges insist on undergraduates reading email daily during full term If you don’t read your Nexus e-mail regularly please forward it to an account that you do read regularly IT at the University of Oxford Slide 10 November 22, 2016

11 https://nexus.ox.ac.uk Use your University (Single Sign-On) login to access OWA (Outlook Web App) IT at the University of Oxford Slide 11 November 22, 2016 NB

12 Webauth/SSO login The webauth or SSO (Single Sign-On) login screen is used for most services other than Nexus IT at the University of Oxford Slide 12 November 22, 2016

13 Manage your IT Services Accounts Login via www.it.ox.ac.ukwww.it.ox.ac.uk Set, update or view Nexus mailbox settings SPAM filter settings Email forwarding Email usage and quota IT at the University of Oxford Slide 13 November 22, 2016 Manage accounts

14 Connecting to the network College or department specifics Local connections, run by college or department IT services cannot set up a connection to a College or Department network for you as we do not run the network inside the college or department You must: have anti-virus software installed and kept up to date (Sophos is free to all members of the University ) keep your OS updated (e.g. Windows Update) Wireless network connections OWL (Oxford Wireless LAN); Eduroam IT at the University of Oxford Slide 14 November 22, 2016

15 Network usage Peer-to-peer file sharing (e.g. BitTorrent, LimeWire) is frowned upon and may be forbidden by your college or department. Non-permitted P2P activity may result in disconnection or a fine or even a visit to the Proctors NB Skype is permitted. Oxford backbone and JANET AUP Email software IT at the University of Oxford Slide 15 November 22, 2016

16 Remote Access Remote Access uses a separate password, NOT your SSO password http://help.it.ox.ac.uk/network/wireless/ Eduroam service –An international federation of academic institutions which allows its users to visit other organizations and obtain WiFi access using the same username and password as they would use at their home institution. –Quick set-up: https://cat.eduroam.orghttps://cat.eduroam.org –You may need to use VPN over Eduroam to access some services –Do login as abcd1234@ox.ac.ukabcd1234@ox.ac.uk –the @ox.ac.uk allows you to connect at other Universities VPN service –Needed for use of OWL, the Oxford Wireless LAN –Used for access to some resources that are restricted to the University network when your computer is not directly connected to the OU network. e.g. on a commercial broadband service or via Eduroam (below). IT at the University of Oxford Slide 16 November 22, 2016

17 Personal Web Space Each user is allowed 100MB of web space Activate it on https://register.it.ox.ac.uk/accman/web (‘Manage web space’ in IT Services Registration login) Access using Oxford username and password Use SCP, SFTP (unsecured FTP is not permitted) to place files on web space Need to use “makeweblinks” command on linux server for SCP connection Details on IT Services web site http://help.it.ox.ac.uk/web/personalwebpages/personalguide May not be used for commercial purposes or to bring the University into disrepute IT at the University of Oxford Slide 17 November 22, 2016

18 OxFile: Large File Exchange Service Sometimes you want to transfer a file to someone but it is too large to attach to an email or to put into your personal web space. OxFile is the University’s “DropBox” service Visit it on https://oxfile.ox.ac.uk/ Limits: 25 gigabytes per file, 40 gigabytes per folder Access using Oxford username and password Can be used for receiving files as well as for passing them to others Data can be received from/passed to people outside the University IT at the University of Oxford Slide 18 November 22, 2016

19 What can go wrong? General advice on Information security: See the InfoSec web site https://www.infosec.ox.ac.uk https://www.infosec.ox.ac.uk -Passwords -Scams -Phishing -Passwords -Think before you click! Computer virus? protect your computer software & regular updates available from IT Services http://help.it.ox.ac.uk/viruses/ IT at the University of Oxford Slide 19 November 22, 2016

20 What (else) can go wrong? Keep your software up to date! Windows updates, Office updates Malware updates In fact keep everything up-to-date! Corrupt/lost files? – Take regular backups No space for new email? delete unwanted messages – watch for big attachments Forgotten password for: Nexus/SSO? – reset it using your security question College/dept network? – see College/dept IT Staff IT at the University of Oxford Slide 20 November 22, 2016

21 Dealing with Problems Look on college/dept or IT Services web pages http://help.it.ox.ac.uk Then ask college or department IT staff If all else fails then contact the Central Service Desk which is available 24x7 E-mail help@it.ox.ac.ukhelp@it.ox.ac.uk Or call (6)12345 (calls will be handled by the NorMAN service outside IT Services hours) Forgotten college or department network password? IT Services don’t control those so can’t help – see college or department IT Staff IT at the University of Oxford Slide 21 November 22, 2016

22 Hardware Breakdown Service Useful and cheap breakdown cover for your desktop, laptop, printer, or iPod http://help.it.ox.ac.uk/breakdown/ IT at the University of Oxford Slide 22 November 22, 2016

23 IT Learning Centre http://courses.it.ox.ac.uk The IT Learning Centre delivers over 200 classroom based IT courses. We also offer online video courses via lynda.com Visit - http://courses.it.ox.ac.uk/lynda From fundamental courses in the use of standard office packages through to programming, database design, academic use of office software, on-line presence, and digital media skills. We engage industry-leading practitioners to teach a wide range of digital media skills including creating digital videos and podcasts, and how to look good in front of a camera. IT at the University of Oxford Slide 23 November 22, 2016

24 IT Learning Centre http://courses.it.ox.ac.uk Attend hands-on, classroom-based course led by expert teachers or learn 24/7 from an online library of videos. Classroom-based courses are low cost, access to lynda.com is free Also drop-in sessions, lunch-time ‘byte-size’ sessions, closed courses, tailored courses and more Windows, Linux and Mac Fully equipped teaching rooms available for hire Book online at - http://courses.it.ox.ac.uk IT at the University of Oxford Slide 24 November 22, 2016

25 IT learning resources online Many resources are available through the ITLC Portfolio for you to use in your own time http://portfolio.it.ox.ac.ukavailable through the ITLC Portfolio Online video courses via lynda.com http://courses.it.ox.ac.uk/lyndalynda.com lynda.com is free for Oxford University members IT at the University of Oxford Slide 25 November 22, 2016

26 WebLearn Oxford’s Virtual Learning Environment (VLE) Supporting learning and teaching Login at https://weblearn.ox.ac.uk (Oxford username and password)https://weblearn.ox.ac.uk Use ‘Help for Students’ on the front page Use tools such as Replay (lecture capture), OXAM, Researcher training Accessible on mobile phones and tablets Contact your tutor, lecturer, or departmental administrator IT at the University of Oxford Slide 26 November 22, 2016

27 The HFS (Hierarchical File Server) Backup and long-term archive services Automated (robot) tape library Available to staff and postgrads only Scheduled and on-demand (24x7) backup Three copies of your data are made One copy stored outside Oxford Protect your data IT at the University of Oxford Slide 27 November 22, 2016

28 Other Resources IT Services Shop: Online service ONLY For software, licences and services http://www.it.ox.ac.uk/shop/ Libraries: SOLO (Not provided by IT Services) http://solo.bodleian.ox.ac.uk Subject-specific … IT at the University of Oxford Slide 28 November 22, 2016

29 Useful Web Addresses http://www.it.ox.ac.uk http://welcometoit.ox.ac.uk http://www.it.ox.ac.uk https://nexus.ox.ac.uk https://webauth.ox.ac.uk https://register.it.ox.ac.uk https://oxfile.ox.ac.uk http://help.it.ox.ac.uk/breakdown/ http://courses.it.ox.ac.uk https://weblearn.ox.ac.uk http://www.it.ox.ac.uk/shop/ http://www.ox.ac.uk/it/rules/ http://www.it.ox.ac.uk/email/config/ http://www.it.ox.ac.uk/hfs/ /more … IT at the University of Oxford Page 29 November 22, 2016

30 More Useful Web Addresses http://www.it.ox.ac.uk Student Self-Service - http://evision.ox.ac.ukhttp://evision.ox.ac.uk GSS - http://www.admin.ox.ac.uk/gss/http://www.admin.ox.ac.uk/gss/ OxCORT - http://www.oxcort.ox.ac.uk/http://www.oxcort.ox.ac.uk/ More information regarding Student Self Service/eVision can also be found at - https://www.ox.ac.uk/students/selfservicehttps://www.ox.ac.uk/students/selfservice IT at the University of Oxford Page 30 November 22, 2016

Download ppt "IT at the University of Oxford IT Services 13 Banbury Road Reception (2)73200 Help Desk: (6)12345"

Similar presentations

Darton College Information Systems Use Policies. Introduction Dartons Information Systems are critical resources. The Information Systems Use Policies.

Darton College Information Systems Use Policies. Introduction Dartons Information Systems are critical resources. The Information Systems Use Policies.
You Oxford University Computing Services Us. OUCS is at 13 Banbury Road.

You Oxford University Computing Services Us. OUCS is at 13 Banbury Road.
Your e-learning Package at CRC

Your e-learning Package at CRC
IT at the University of Oxford IT Services 13 Banbury Road Tel. (2)73200

IT at the University of Oxford IT Services 13 Banbury Road Tel. (2)73200
Go.le.ac.uk/ithelp IT Services An Introduction to IT at the University of Leicester Call 0116 252 2253 Visit the Help.

Go.le.ac.uk/ithelp IT Services An Introduction to IT at the University of Leicester Call Visit the Help.
October 2003 – Tony Brett Oxford University Computing Services IT at Oxford University Oxford University Computing Services (OUCS) 13 Banbury Road Tel.

October 2003 – Tony Brett Oxford University Computing Services IT at Oxford University Oxford University Computing Services (OUCS) 13 Banbury Road Tel.
Student Computing at UCL ucl.ac.uk/isd. Registering 1.Enrol as UCL student 2.Get UCL ID card 3.Register for central IT services in Foster Court –Obtain.

Student Computing at UCL ucl.ac.uk/isd. Registering 1.Enrol as UCL student 2.Get UCL ID card 3.Register for central IT services in Foster Court –Obtain.
Welcome Overview of this Session Introduction The Migration –Active Directory (replacing Novell) –Email & Calendar – from iPlanet to Outlook –Network.

Welcome Overview of this Session Introduction The Migration –Active Directory (replacing Novell) – & Calendar – from iPlanet to Outlook –Network.
Welcome to Computing in Geoscience! A Brief Introduction to Computing at the University of Leicester. Andrew Myers. Please.

Welcome to Computing in Geoscience! A Brief Introduction to Computing at the University of Leicester. Andrew Myers. Please.
IT at the University of Oxford IT Services 13 Banbury Road Tel. (2)73200

IT at the University of Oxford IT Services 13 Banbury Road Tel. (2)73200
Tony Brett Oxford University Computing Services OUCS Learning Technologies Group December 2005 Outlook: E-mail and more Tony Brett Oxford University Computing.

Tony Brett Oxford University Computing Services OUCS Learning Technologies Group December 2005 Outlook: and more Tony Brett Oxford University Computing.
Penn State University College Of Education Understanding College of Education Resources.

Penn State University College Of Education Understanding College of Education Resources.
Introduction to ITS SU. What we will cover ? Why it is important to you ? Netid account Printing SUmail Public Labs SURA/VPN AirOrangeX Getting.

Introduction to ITS SU. What we will cover ? Why it is important to you ? Netid account Printing SUmail Public Labs SURA/VPN AirOrangeX Getting.
For CCRI Students.

For CCRI Students.
WISER: Remote access to databases and datasets This session will help you to set up access to Oxford online resources from your home computer. The key.

WISER: Remote access to databases and datasets This session will help you to set up access to Oxford online resources from your home computer. The key.
© 2015 MONASH SOUTH AFRICA CONFIDENTIAL & PROPRIETARY.

© 2015 MONASH SOUTH AFRICA CONFIDENTIAL & PROPRIETARY.
DECS Community IT DIVISION OF ENGINEERING COMPUTING SERVICES Michigan State University College of Engineering.

DECS Community IT DIVISION OF ENGINEERING COMPUTING SERVICES Michigan State University College of Engineering.
Information Services Overview An introduction to DePaul’s technology especially for new employees.

Information Services Overview An introduction to DePaul’s technology especially for new employees.
University Information Services Managed Cluster Service (MCS) and Desktop Services Computer Laboratory Thursday 9 th October 2014.

University Information Services Managed Cluster Service (MCS) and Desktop Services Computer Laboratory Thursday 9 th October 2014.
Online Resources and IT  Accessing online resources  Learning to use online resources  The Law Library web site  Journals/Law Reports look up tool.

Online Resources and IT  Accessing online resources  Learning to use online resources  The Law Library web site  Journals/Law Reports look up tool.

Similar presentations

Ads by Google