1. Travel & Hospitality

2. Guest services Digital signage Automated retail Mobile operations management Remote monitoring Learn how new technologies pave the way for a world-class stay: Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 2 Private network traffic management Push to Talk Plus

3. Guest services Digital signage Automated retail Mobile operations management Remote monitoring Learn how new technologies pave the way for a world-class stay: Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 3 Private network traffic management Push to Talk Plus

4. 4 1. http://www2.smartbrief.com/hosted/ad2187/Hospitality_Trends_2013.pdf | Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. Make every guest feel like they’re your only guest. Guest services Know their habits. Digitally gather guest input to identify trends and appeal to their particular tastes. Reach them in multiple ways. Eighty-five percent of guests travel with two or more devices. 1 Tap into them for quicker check in/out. Mobilize payment systems. Use mobile point of sale for fully encrypted and secure payment processing.

5. Guest services Digital signage Automated retail Mobile operations management Remote monitoring Learn how new technologies pave the way for a world-class stay: Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 5 Private network traffic management Push to Talk Plus

6. 6 2. https://www.luxuryhotelassociation.org/2015/01/hospitality-industry-customer-engagement/ | Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. When you do more for customers, it shows. Digital signage Engage on a more personal level. Fully engaged guests spend an average of $185 more per stay. 2 Capture feedback on the fly. Update content and offers quickly based on real-time information. Mobilize service offers. Cross-sell onsite services that can be fulfilled via mobile applications.

7. Guest services Digital signage Automated retail Mobile operations management Remote monitoring Learn how new technologies pave the way for a world-class stay: Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 7 Private network traffic management Push to Talk Plus

8. 8 Retail for guests means revenue for you. Automated retail The ultimate in self-service Let guests choose what they want, when they want it. An additional revenue stream. Capture more of what each guest spends per visit. Monitoring made easy Check inventory and sales when and where you need to. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

9. Guest services Digital signage Automated retail Mobile operations management Remote monitoring Learn how new technologies pave the way for a world-class stay: Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 9 Private network traffic management Push to Talk Plus

10. Mobile operations get staff working as one. 10 Mobile operations management Automate guest requests to increase satisfaction and loyalty. Coordinate communications and collaboration between staff. Track guest requests from beginning to completion. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

11. Guest services Digital signage Automated retail Mobile operations management Remote monitoring Learn how new technologies pave the way for a world-class stay: Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 11 Private network traffic management Push to Talk Plus

12. Get a better sense for your surroundings. 12 Remote monitoring Increase efficiencies to help reduce operating costs. Set up condition-based notifications. Receive alerts by text, email or by phone. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

13. Guest services Digital signage Automated retail Mobile operations management Remote monitoring Learn how new technologies pave the way for a world-class stay: Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 13 Private network traffic management Push to Talk Plus

14. 14 Maintain privacy while maximizing efficiency. Private network traffic management Secure the way. Traffic never traverses or comingles with the public Internet. Take the direct route. Data travels on a direct path to wireless devices without the need for encryption. Enjoy economies of scale. Your private network can extend to thousands of devices. Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

15. Guest services Digital signage Automated retail Mobile operations management Remote monitoring Learn how new technologies pave the way for a world-class stay: Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 15 Private network traffic management Push to Talk Plus

16. Better service with the push of a button. 16 Push to Talk Plus Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

17. Thank you. 17 Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.