1. BNU - HKBU United International College 信息科技服务中心 Information Technology Services Centre

2. Agenda Mission & Vision ITSC Structure Scope of Service Facilities Software Information Security Contact Us

3. Mission & Vision To deliver high quality information technology related support services to UIC students and staff To give professional advice in technical aspects To build a digitalized campus with a paperless, wireless and borderless teaching and office environment

5. Scope of Services Network Systems User Support Software Development User Services E - Learning

6. Staff Computer Distribution, Maintenance and Support Teaching Support including audio/video equipment Teaching Support including computer hardware and software installation IT Resources Management for Offices, Classrooms, Computer Lab User Support

7. Email Account Creation and Deletion Online Storage Services Database, Web server maintenance System Section When using Internet Explorer to visit ， please turn the Compatibility View on by clicking the button ：

8. Campus Network Design, Implementation, Monitoring, Administration and Maintenance Office Telephone Services Network Section

9. Manage the User Service Hotline Web page design, updating and maintenance Graphic design Bulk email Coordinate the User Training courses Coordinate the activities with other units Procurement of IT related equipment Provide advices and recommendations for college IT infrastructure strategies and policies planning Printing and Scanning Services (Self-service printer) User Services Section

10. Self-Service Printing ： Go to the [self-service printer], swipe staff ID card on the [card reader]: Swipe card for about 1 second. If Di is heard, it indicates authentication is successful. Remove your card.

11. Assist the staff and student using the e-learning platform Assist the staff in establishing the course and importing the students Troubleshoot and maintenance of e-learning platform Provide the training course for staff and students Answering the questions related to e-learning iSpace account setup and maintenance E-learning Section

12. 10+ labs 100+ classrooms 4+ computing rooms 1800+ computers 3+ server rooms Facilities

13. Photos

14. MIS Classroom Booking System Course Add/Drop System Questionnaire System iSpace (Moodle) DMS Software

15. MIS Screen Capture

16. Email Strong password Phishing Email Phishing Website Https The legitimate use of UIC network resources Information Security

17. Office Location: F202 Hotline: +86 (0)756 3620315 Email: itsc_support@uic.edu.hkitsc_support@uic.edu.hk ITSC website : http://itsc.uic.edu.hk Office Hours: Monday-Friday, 8:30 am- 5:30 pm ( 12:00 pm-1:00 pm Lunch Hour) Contact Us