1. SRII Overview Kris Singh SRII President IBM Almaden Research Center San Jose, CA 95120 president@thesrii.org www.thesrii.org

2. SRII Mission Drive Research & Innovation for “IT Enabled Services” for a better world

3. SRII Organization SRII Led by: Major IT Companies: IBM, HP, Microsoft, SAP, Oracle, Cisco, Ericsson, EMC, Symantec, Intel, AMD, Wipro, Infosys, TCS, and many others. In Strong Partnership With: Professional Societies: IEEE, ACM, Informs, and many others Professional Societies: IEEE, ACM, Informs, and many others Global Research Organizations: Global Research Organizations: NSF, JST, CSIRO, ITRI, Fraunhofer, NSF, JST, CSIRO, ITRI, Fraunhofer, Major Universities/Institutes Major Universities/Institutes Government Organizations Government Organizations

4. SRII Focus Areas Service Industry Verticals Health care, Financial, Energy, Education, Government, Telecom, Transportation, Agriculture, and Etc.. Health care, Financial, Energy, Education, Government, Telecom, Transportation, Agriculture, and Etc.. Service Horizontal Domains IT Tools/Technology/ Platform--Cloud Computing, Information Management, Service Business Process/Models/Tools, Service Operation Mgt, Human Factor Engineering, and Etc.. IT Tools/Technology/ Platform--Cloud Computing, Information Management, Service Business Process/Models/Tools, Service Operation Mgt, Human Factor Engineering, and Etc..

5. SRII Special Interest Groups (SIGs) Cloud Services Cloud Services Health Care IT Services Health Care IT Services Mobile/Telco Services Mobile/Telco Services Intelligent Services/ Information Management Intelligent Services/ Information Management Service Innovation/Engineering/Quality (SIEQ) Service Innovation/Engineering/Quality (SIEQ) Cross Enterprise Collaboration (CeC) Cross Enterprise Collaboration (CeC) University Research/ New Curriculums University Research/ New Curriculums Environmental Services Environmental Services IT for Agriculture Services IT for Agriculture Services

6. SRII Global Chapters SRII India SRII India SRII Thailand SRII Thailand SRII Australia SRII Australia SRII Germany SRII Germany SRII Spain SRII Spain SRII Japan SRII Japan SRII Vietnam SRII Vietnam SRII Taiwan SRII Taiwan

7. SRII Key Deliverables Build SRII SIGs/Chapters on major IT initiatives with key leaders/subject matter experts around the world Build SRII SIGs/Chapters on major IT initiatives with key leaders/subject matter experts around the world Establish SRII Global Conference as “THE” conference for driving innovation for IT Enabled Services Establish SRII Global Conference as “THE” conference for driving innovation for IT Enabled Services Build Industry-Academia- Government partnership Build Industry-Academia- Government partnership for IT Enabled Services Research & Innovation for IT Enabled Services Research & Innovation Help drive Standards related to IT Services Help drive Standards related to IT Services Drive Government policies/regulations Drive Government policies/regulations

8. JOIN SRII www.thesrii.org