1. Cartrack Management MMD Meeting 27th January 2012

2. 2012 SCM Policy 2 1.CR management 2.Improve BR condition 3.Speed up replenish 5.On Time Delivery schedule 4.Accurate ordering 1 to 1 CR Long Trolley HQ ordering, 2 times delivery 1 XD DC IMPROVE SALES & GP

3. Cartrack Cycle Store DC Truck DC

4. 4 TM STORE LONG TROLLEY-1 BEFORE Feb-2011 AFTER Nov-2011 Achieved Taman Maluri

5. 5 BP STORE LONG TROLLEY-2 BEFORE Mar-2011 AFTER Oct-2011 Bandar Puchong

6. Good Condition Effected Receiving done inside loading bay area Reduce loss & increase merchandise handling quality

7. Monthly Final Cartrack Stock Take Result – 2011 Dec -5 -42 -37 -3 -7 Wrong counting RW,TC DAISO CR management problem BM,QB Loss MLK 3units

8. Monthly Final Cartrack Stock Take Result – 2011 Dec Wrong counting RW,TC DAISO CR management problem BM,QB 1.MMD must count CR qty with UST driver when store return CR. 2.MMD must count closing/opening qty and check with CR report. 3.MMD manager must check CR report everyday. How to improve? 1.Stock take at loading bay only. 2.To check physical qty and CR repot qty. 1.DAISO start to do CR report. Loss MLK 3units

9. Cartrack Management – 1 to 1 – 2011 December 90% Below 70% Target 100% How to achieve CR management?

10. Cartrack Management – 1 to 1 – 2011 December

11. IP 887 pcs CS 887 pcs BU 725 pcs To submit countermeasure by 30 th January 2012

12. Cartrack Management – Report Submission – 2011 December

14. Cartrack Condition @ Store X No arrangement; No supervision High risk of merchandise loss and/or Include cartrack loss physically Good arrangement; Under CCTV view

15. Cartrack Condition @ Store X No responsible by line staff Merchandise PA inside cartrack X

16. Cartrack Condition @ Store Good indication of cartrack movement Mixed merchandise with PA item X

17. Cartrack Management 2012 January – New Cartrack Stock Take Process 30th January 2012

18. 2012 – Cartrack Management - Cartrack Report effective 30 th Jan 2012 - Returned all the cartrack into the SAME truck within 1¾ hours (Except: QB & BU) - Cartrack Report include Daiso for QB & BU stores

19. 2012 – Cartrack Management (BU & QB) - Empty cartrack transferred to GMS loading bay within the same day - Verify receive the empty cartracks from Daiso - Return empty cartracks into the DC truck available within the same day / next day

20. 2012 – Cartrack Management (BU & QB) EXAMPLE:

21. 2012 – Cartrack Management (BU & QB) EXAMPLE:

22. 2012 January New Cartrack Stock Take Process (Preparation Phrase) 1. Store MMD check Physical Balance vs. Daily Cartrack Movement Report are tally. VS

23. 2012 January New Cartrack Stock Take Process (Preparation Phrase) 2. Store MMD arrange All cartrack with merchandise + Empty cartrack at loading bay 2 Location GMS Loading Bay Supermarket Loading Bay 1 Location GMS & Supermarket Loading Bay

24. 2012 January New Cartrack Stock Take Process (During Stock Take) 1. Store MMD verify Cartrack counting sticker in are in sequence numbering 123456 789 101112 131415161718

25. 2012 January New Cartrack Stock Take Process (During Stock Take) 2. Store MMD paste Cartrack counting sticker onto each body of the cartrack. 1

26. 2012 January New Cartrack Stock Take Process (During Stock Take) 3. Store MMD confirm quantity Write the quantity onto the cartrack stock take sheet & verified by auditors & MMD Manager. 4. Auditor take photo To have a better record on the location. 1 photo for each location. 5. Fax stock take sheet To fax the stock take sheet to UST & AEON Head Office.

27. 2012 January New Cartrack Stock Take Process Location GMS Loading Bay Foodline Loading Bay Cartrack Stock Take Sheet Auditors Checklist + Photo Paste Counting Sticker Confirm Counting Result MMD+Auditor

28. 2012 January Cartrack Stock Take Auditor List

30. Long Trolley Introduction MMD Meeting 27 th January 2012

31. Long Trolley Brief Introduction Reduce backroom job Easy for replenishment & monitoring Flexible storage Reduce OOS & Improve inventory

32. Long Trolley Basic Setup Concept

33. 33 TM STORE LONG TROLLEY-2 BEFORE Feb-2011 AFTER Nov-2011 Taman Maluri

34. Long Trolley Condition @ Store No arrangement by SKU Hard to monitor inventory & Hard to replenish *Within 3 second, count how many chocolate flavor in this long trolley? X

35. Long Trolley Condition @ Store MUST arrange by SKU by vertical line; from bottom to top X

36. -This slide ends here – ありがとう THE END