1. Content Introduction eRwanda Project Objectives Project Activities Project Disbursements Challenges and Constraints Lessons Learnt Conclusion

2. eRwanda Quick Facts -World Bank Grant ($10 Million) -Counterpart Funding: $0.7 Million -Implementation Agency – RDB -Effectiveness: 19 th June 2007 (6 Months Effectiveness delay) -Implementation of eGovernment Strategy of NICI -Focus on projects with impact on rural Rwandans

3. eRwanda PDO 1.To increase the efficiency and effectiveness of key internal processes and systems of the Government of Rwanda. 2. To improve the delivery of and access to informational content and services through the use of technology.

4. eRwanda Project Components 1.Strengthening GoR efficiency and effectiveness 2. Improving service delivery to citizens and the private sector 3. Improving access to enhanced telecom infrastructure 4. Project Management

5. eRwanda Project ActivitieseRwanda IT Infrastructure and Equipment IT Applications and Services IT Strategies, Guidelines and Studies IT Training and Capacity Building

6. 5 IT Equipment & LANs Telecentres Telemedicine Equipment ICT Buses Basic IT Equipment for DOs (computers, printers, scanners, digital cameras) Modern Standardized LANs in 12 districts and 9 MDAs IT Equipment for the PSF, KIST, NUR NDC Equipment IT Infrastructure…cont’d

7. 6 IT Equipment & LANs Telecentres Telemedicine Equipment ICT Buses Complete Equipment for Multi- purpose community telecentres Internet Access, community portals and other services e.g. printing, photocopying, scanning BDS Centers Training Centres (IT, English language studies) IT Infrastructure…cont’d

8. 7 PERSPECTIVE 2020: KEY MESSAGES IT Equipment & LANs Telecentres Telemedicine Equipment ICT Buses 4 Buses equipped with computers & Internet (mobile telecentres) Rotating among the underserved areas Primary and secondary schools, market areas, hospitals, District Offices, etc IT Infrastructure…cont’d

9. ICT Bus

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11. 10 PERSPECTIVE 2020: KEY MESSAGES IT Equipment & LANs Telecentres Telemedicine Equipment ICT Buses Store and Forward Telemedicine Videoconference Telemedicine Equipment e-Diagnosis 3 Hospitals: King Faisal, Ruhengeri and Kabwayi IT Infrastructure…cont’d

12. 11 eSoko Project National eGov Portal GoR Web Presence Paperless Government Access to current market prices Mobile & fixed phones, IVR, Web Smart phones for field agents Knowledge of the market, means no need for middle men IT Applications…cont’d

13. 12 PERSPECTIVE 2020: KEY MESSAGES eSoko Project National eGov Portal GoR Web Presence Paperless Government Gateway to Government, One stop center for Gov’t info & services, front door to Gov’t eForms, Gov’t wide Enterprise Search, Gov’t directory Mostly G2C and G2B Inter agency cooperation and interoperability, data exchange & interconnectivity IT Applications…cont’d

14. 13 eSoko Project National eGov Portal GoR Web Presence Paperless Government Document and Workflow Management eCabinet eParliament IT Applications…cont’d

15. 14 PERSPECTIVE 2020: KEY MESSAGES eSoko Project National eGov Portal GoR Web Presence Paperless Government 20 GoR Embassy Websites President’s Office, Prime Minister’s Office, Rwanda Parliament 30 Local Gov’t Websites MDA websites (MINAFFET, MINSTR, MINIYOUTH, REMA, MINICAB, etc) IT Applications…cont’d

16. 15 Basic computer literacy Basic, intermediate and advanced computer literacy IT for better and more efficient business practices Citizens Gov’t staff Businesses Technical staff Technical training to support the IT infrastructure Training TypeTarget Training and Capacity Building

17. Challenges and Constraints - Change Mgt (Adoption of e-cultures/attitudes) - Lengthy procurement and appeal processes - Little collaboration among MDAs - Lack of ownership by beneficiaries and partners - Lack of capacity and skills gaps at all levels by beneficiaries and stakeholders - Other general national challenges (poverty, illiteracy, limited electricity)

18. Lessons Learnt - Strong political will and patronage very critical (Need for e-Champions) - Institutional Arrangements very critical - Need for Capacity Building at all levels (including cultivating e-cultures) - Rapid growth of the IT industry needs special procurement considerations - Need to adequately factor national challenges (poverty, illiteracy, skill gaps, etc) in project design