2. We are currently accepting new patients. If you would like to register with the Practice, you will need to bring two forms of identification: 1.Your passport or driving licence – to confirm your identity. 2. A utility bill – to confirm your address. Please ask at the reception desk for further information. NEW REGISTRATIONS

3. Receive appointment reminders on your mobile phone Sign up for text messages! E Please ask at reception for details

5. Would you like to know your blood pressure? Would you like to know your height and weight? Please feel free to use our blood pressure monitoring machine, electronic scales and height measure located in the room to the left of the reception desk. Please complete the form provided (in the room) and hand it to someone on reception. DIY Health Check

6. Shipley and Westcliffe Medical Practices now have a joint Patient Involvement Group. If you would like find out more about the practices and have your say on future services come along to the next meeting: Thursday, 5 th May 2016 - 4.30pm at Shipley Medical Practice. PATIENT INVOLVEMENT GROUP

7. . Our practice nurses can give you all the help you need to free yourself from the addiction with medications, positive advice and support. Want to stop smoking??

8. Please remember that you must phone or call in to the surgery to receive test results. Some results take longer than other and therefore we advise that you wait 7 days for results. Please bare in mind that our receptionists are unable to and are not qualified to answer any questions you may have regarding your test results. RESULTS

9. You may have noticed our Self-Arrival Screen on the wall to the left of reception. It is quite simple to use, just touch the screen and it will ask you for: The date and month you were born The first letter of your surname. SELF ARRIVAL SCREEN

10. If you have a complaint or concern about the service that you have received or any member of staff please let us know. If you would like further information on the complaints procedure please ask at reception. Likewise if you would like share any positive feedback in relation to the practice or individual member of staff, please do so. COMPLAINTS

16. Feedback forms are available on the reception desk or online at shipleymedicalpractice.nhs.uk

18. We are no longer running a sexual health drop-in clinic on Thursday evenings. SEXUAL HEALTH CLINIC Locala Bradford Sexual Health is a free and confidential Contraception & Sexual Health service across Bradford & Airedale. Call 030 3330 9500 for details