2. Workforce Census (Sept 2000) Main Findings Approximately 990,940 people (801,490 wte) were employed in the NHS Hospital and community health services (HCHS) There were 739,400 (wte) non-medical staff There were 346,180 (wte) nursing, midwifery and health visiting staff (excluding learners and agency staff), of whom 256,280 (wte) were qualified. There were 110,410 scientific, therapeutic and technical (STT) staff There were 178,530 administration & estates staff 79 per cent of the non-medical workforce in September 2000 were female and 7 per cent were from ethnic minority groups.

3. Hospital Episode Statistics Hospital Activity Statistics NHS Waiting Lists NHS Performance Workforce Expenditure

4. Why collect Healthcare Chaplaincy statistics? to describe numerically what Chaplaincy does to help understand a Chaplaincy service and support audit and research to provide information to support service delivery and developments to enable monitoring and management to enable benchmarking to demonstrate public accountability

5. What type of statistics could be collected? Community & patient demographics Activity & services Workforce & staffing Facilities Complaints Departmental,Trust, StHA, NHS

6. Statistics, information and data Patient Records Chaplains’ records Chaplaincy department records Trust Information National returns (e.g. Körner)

7. Proposal 1: develop a core data set for Chaplaincy referrals type: referral related information: chaplaincy activity sourcegenderage group faith group hospital specialty inpatientoutpatientcarerstaff baptismsfunerals acts of worship rites & rituals

8. Proposal 2: implement an annual national statistical return for Chaplaincy episodes of patient care faith group census workforce census

9. Proposal 3: develop a Chaplaincy Informatics special interest group Health Informatics is defined as “the knowledge, skills and tools which enable information to be collected, managed, used and shared to support the delivery of healthcare and promote health.” promote informatics in Chaplaincy provide a reference and lead in the development of Chaplaincy Informatics ensure consistency through national standards

10. Chaplaincy statistics – final thoughts will it benefit patients and chaplains? do we have the resources locally and nationally? are we engaged in the wider developments in health informatics?

11. “Things that can’t be measured – love, creativity, awe, religion, altruism – get forgotten by professionals and sometimes get ridiculed too. We are now in world that is designed to be measured, that praises and promotes people with hard measuring skills, and downgrades those with human imaginative ones.” The Tyranny of Numbers. David Boyle (2001) p.215