1. INTRODUCTION to Operations Management MT435 – 02 Week 1 Instructor – Dr. Stuart Childers 1-1

2. Course Description This course focuses on the importance of the operations function in organizations. Students examine the fundamental issues of facilities location, output planning, inventory control, scheduling, and quality control. The course emphasizes quality and its impact in securing a strategic advantage for manufacturing and service entities. 1-2

3. Learning Objectives Course Objectives By the end of this course, you should be able to: 1. 1. Analyze operations decisions using appropriate information and resources 2. 2. Compare operations management systems of world-class producers 3. 3. Evaluate requirements for effective inventory management 4. 4. Evaluate a control process management system 5. 5. Access the advantages and disadvantages of process specialization and automation 1-3

4. Contact Information  Instructor Name– Dr. Stuart Childers  E-Mail Address – SChilders@Kaplan.edu SChilders@Kaplan.edu  Phone Number(s) – (321) 795-1555 Cell  Please use e-mail as 1 st method of contact  If you have an emergency, call the cell phone I will get back to you as soon as possible with response I will get back to you as soon as possible with response 1-4

5. Rules About AIM Availability  There will be two office hours per week via the AOL Instant Messenger service  2 hours will be on Sunday nights from 8-10 PM EST  Please add my AOL screen name of StuChilders to your buddy list and send me yours if you want to be able to communicate 1-5

6. Text Book Title: Operations Management: Creating Value along the Supply Chain 7 th edition Author(s): Roberta S. Russell and Bernard W. Taylor III ISBN: 978-0-470-52590-6 Publisher Student Resource Site URL: http://bcs.wiley.com/he- bcs/Books?action=index&it emId=0470525908&bcsId= 5869 http://bcs.wiley.com/he- bcs/Books?action=index&it emId=0470525908&bcsId= 5869 1-6

7. Seminar Ground Rules  When we have seminars, we will start promptly at 10 PM EST  Each participant should review the course requirements for the current week’s unit prior to their involvement in the seminar  Be respectful of the class, the time allotted to review the material, and to answer questions  Be involved and provide positive inputs & questions  You (the students) are what makes the seminar successful 1-7

8. Course Policies   Please use Username, Unit # and Project # as required to submit work   E-mails should have the Course & Section #s & Username in the Subject Line   Extenuating Circumstances require communication with instructor   Please adhere to the discussion, homework, and requirements on the assignments. The inputs must follow the guidelines and need to be submitted in a timely manner. 1-8

9. Discussions and Projects   Please refer to each of these grading breakdowns in the classroom to better understand the requirements   The idea is to provided meaningful and substantial discussion postings and project responses each week   Grading is based on response, content and your involvement in the discussion process   Grading rubric for projects (REFER TO SYLLABUS) 1-9

10. Grade Breakdown AssessmentsNumberPoints eachTotal Points Discussions1025250 Assignments6 3 @ 90 1 @ 45 315 Unit Quiz55 @ 30150 Mid-Term Exam150 Final Exam1100 Seminar915135 Total Points 1000 Points

11. School of Business Policies   All course projects will be graded within one week of their due date   Students submitting late projects must e-mail the instructor to let them know the submission has been posted to the dropbox   Late projects will be graded no later than one week following the date the student e-mails the instructor to notify them the project has been submitted   Discussion grades will be updated each week no later than Saturday of the week following the unit’s completion 1-11

12. Participating in Discussions   Communicate with professor and classmates by using the threaded discussion areas   Contributions are expected from each student for each unit   Discussions allow the student to demonstrate that they not only understand the subject matter, but they can apply what they have learned, can analyze it, and can integrate it with knowledge they already have to evaluate the information critically   Please refer to syllabus and follow the guidelines on timeliness and substance of postings

13. Discussion Guidelines Be clear about what message you are responding to The contribution should add something to the discussion Make sure the message is clear Address classmates by name or user name, and sign your own messages Feel free to pose new questions to your classmates within your own message Use correct spelling, capitalization, grammar, syntax, and punctuation Always use Word or Notepad to save your communication If you have any questions on these procedures, please contact Kaplan University Student Services.

14. Review of APA Requirements MT435 – 02 Instructor – Dr. Stuart Childers 1-14

15. Example Paper  Refer to example paper: Example Paper.doc Example Paper.docExample Paper.doc

16. Reference Example  Refer to reference example: Reference Example.doc Reference Example.doc Reference Example.doc

17. Spacing Example  As you can see to the right, the Spacing on the left is set at 0 pts Before and 10 pts After. This is what causes the gap between the paragraphs. To see this you can mark the last line in the paragraph, right click on Paragraph, and this screen will appear. All you have to do is mark your entire paper and make sure the spacing is consistent throughout by making it 0 and 0. Let me know if this helps explain what you need to do.

18. QUESTIONS? 1-18