1. LECTURE 13: EMERGING TECHNOLOGIES Increasing User Performance

2. Overview Housekeeping Assignment 2 YouTube Emerging Technology Trends – Supporting users with technology Technology Planning and Budgeting Next Week 2 of 14

3. Housekeeping How did Assignment 2 go? Assignment 2 YouTube Record Video Introduction and Conclusion Narrate PowerPoint presenting major findings using the outline Good presenting is sharing what you have learned with us Let’s demonstrate This is what it looks like (http://www.youtube.com/watch?v=4JDq4k3vJds&feature=youtu.be) This is what it looks likehttp://www.youtube.com/watch?v=4JDq4k3vJds&feature=youtu.be NC Student Library Ambassador Program My Technology Leadership Experience (article) 3 of 14

4. Aligning emerging technologies with user needs User-centered Design – Inside Out Approach centered on TAM 4 of 14

5. Aligning emerging technologies with employee needs Identify primary KSA’s (knowledge, skills, and abilities) TPCK Not just technology training IN CONTEXT of Performance This technology will help you do XYZ better What technology? Technological Knowledge What content and context? Content Knowledge How to best do it? Pedagogy Knowledge 5 of 14

6. Emerging Technologies for Librarians 6 of 14

7. Emerging Technologies for Librarians (2) 7 of 14

8. 1. Communications and Collaboration Meeting software Video conferencing Google suite Cloud-based file sharing Strategic planning and informatics 2. Productivity Software Intermediate Office Suite Features Word processing and formatting Presentations (local and cloud-based) Excel budgeting and project management 3. Social Networking and Web design The Big Five – Facebook, Twitter, YouTube, Linked-in, and Word-Press (and other blogging software) Etc. Emerging Technologies for Librarians and ITF’s 5. Networking Basic login and connectivity 6. ILS and database Become familiar with biggest vendors 7. Hardware and Software basics Devices Basic hardware maintenance Basic software maintenance 8. Instructional technologies Kahn Academy Other emerging supplements and databases for instruction Training, teaching, workshops, etc. 8 of 14

9. Professional Development Learn on the job Webinars, conferences, social media “Do stuff” with technology Ask users – learn what they what you to learn PLANNING Can’t know everything Learn based on needs of your users. 9 of 14

10. Instructional Technology Standards Nets-C Standards NCATE Standards NC Professional Technology Facilitator Standards 10 of 14

11. Technology Management Planning and Budgeting Technology Heuristics (rules of thumb): 1. Technology costs more now than later 2. Technology must be maintained and replaced 3. Technology should be allocated across the board and not based on position or value. It must be equitable 4. Technology must meet the EES (Effective, Efficient, and Satisfying) and TAM (useful and easy-to-use) criterion. 5. Technology must be quality first, scalable second, and generalized third 6. More is usually more when paying for technology 7. Standard shelf-life for hardware is three years, software is two years 11 of 14

12. Remember networked systems – network, hardware, and software Implement technology change slowly, deliberately, and strategically REMEMBER TAM – employee buy-in and usefulness essential. Technology Management 12 of 14

13. Budgeting Line-item – based on what you have spent in the past Zero-sum – based on what you need Let’s look at an example Technology Management 13 of 14

14. Next Week View and respond to at least two additional presentations Technology skills overview and assessment 14 of 14