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Organization Champion Craig Mulhauser, CEO The Short Story What is unique Internally developed leadership development program - “Coaching Excellence”

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Presentation on theme: "Organization Champion Craig Mulhauser, CEO The Short Story What is unique Internally developed leadership development program - “Coaching Excellence”"— Presentation transcript:

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2 Organization Champion Craig Mulhauser, CEO

3 The Short Story What is unique Internally developed leadership development program - “Coaching Excellence” Over 2000 leaders trained in 18 countries and 7 languages in less than 15 months – 98% of all leaders at management level and above What was the impact A cultural shift to drive breakthrough results Significant improvements in operating margin, return on invested capital, quality, cycle time and customer satisfaction 92% of post training survey respondents are actively coaching 2008 Employee Opinion Survey results indicate a 75% favourable response to - “The coaching I receive from my manager is helpful in improving my performance.” With 89% favourable amongst most engaged employees. Qualitative feedback: increased confidence, improved execution, empowerment, speed of learning, less stressful, winning spirit, team cohesion, insight, innovation

4 Impact of Coaching Value of CoachingPresent ? Leadership Development  Enhanced Performance  Tangible Business Results Change Management Team Effectiveness Morale  Customer Services  Problem Solving Capability  Communication  Organizational Alignment  Other

5 Key Goals Addressed Achieve breakthrough results and truly differentiate Celestica in the Industry by unleashing the capabilities of our people Empower our people to better respond to ever changing customer demands Provide leaders with a tool set to drive employee engagement, personal development and performance Enable leaders to experience the power of coaching and continue the shift toward a collaborative style of leadership

6 Coaching Professionals Loretta White 15 year career in HR Leadership – 8 of those with Celestica! Adler Certified Professional Coach, Masters in Industrial Relations and Human Resources, Bachelor of Science Honours Degree - Psychology Active Member of the International Coaching Federation, Strategic Capability Network and HRPAO Principal of The Coaching Edge


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