1. South Cambridgeshire District Council ‘A journey through support services’ Tracey Cassidy Supported Housing Manager

2. South Cambridgeshire District Council Visiting support services Community lifeline services Lifeline+ Social Care/Health services Home- social/privat e/owned Voluntary sector

3. South Cambridgeshire District Council Visiting Support Service District-wide April 2014 for Over 65’s 517 sheltered residents supported – July 2012 to March 2014 31 new referrals since 1 April 2014 Short-term, confidential service providing emotional, financial and practical support Free of charge – must be eligible (needs & risk assessment) Referral process Significant outcomes – financial; debt management; budgeting; combatting social isolation; setting up new tenancies/tenancy sustainment; health and social care

4. South Cambridgeshire District Council Community Lifelines 988 current users Expansion of products provided Increased promotion – safety and security for all the family Crossing boundaries Links to assistive technology

5. South Cambridgeshire District Council Lifeline Filling a gap in the market Additional services to current popular community lifeline service – 988 users Pilot project - Sawston and surrounding villages Personal; individual; flexible; long-term; well-being and tailored service Chargeable service offering 3 options for residents (Monday to Friday) Review and monitor with potential to expand

6. South Cambridgeshire District Council Health & Social Care Links Mental health team Community matrons – linked to hospitals Discharge planning Occupational therapist’s – HIA’s/housing assoc/local authorities Locality teams Community Pharmacists Safeguarding responsibilities Multi-disciplinary teams – need to be pushier here!

7. South Cambridgeshire District Council Links to voluntary sector Community transport Village wardens – 25 villages – Parish Councils; local groups supported by Care Network and Age UK Care Network – Community Navigators; village warden schemes; ‘help at home’ Age UK – befriending; village wardens; advocacy Camsight – befriending’ counselling; aids for sight; own support workers Besom Project – garden clearance; painting rooms; finding furniture Emmaus; SOFA; Food Bank; Access to village charities and grants from County run ‘Cambridgeshire local assistance grant’ to utility companies and warmer homes discount – the list is endless!

8. South Cambridgeshire District Council Their Home Social rented – SCDC 6k homes, 1400 sheltered accommodation Private rented Owner Occupied Living with family and/or friends

9. South Cambridgeshire District Council All leads to…… The individual being –Independent –Sustaining their home –Combatting social isolation –Overcoming loneliness –Making decisions for themselves –Being able to access services at the point they need or want to

10. South Cambridgeshire District Council Any Questions? Contact details: Tracey Cassidy Supported Housing Manager South Cambridgeshire District Council tracey.cassidy@scambs.gov.uk 01954 713271 07836 531962