1. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Introduction to Emergency Medical Care 1

2. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson OBJECTIVES 2.1Define key terms introduced in this chapter. Slides 17–20, 24–26, 34, 41–47, 52–53, 59–60 17–2024–263441–4752–5359–60 2.2Describe health habits that promote physical and mental well-being. Slide 1515 2.3Given an example of a patient care situation, determine the appropriate personal protective equipment to prevent exposure to infectious disease. Slides 17–20, 24–2617–2024–26 continued

3. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson OBJECTIVES 2.4Describe proper procedures for hand washing and using alcohol-based hand cleaners. Slides 21–2321–23 2.5Discuss the health concerns related to exposure to hepatitis B, hepatitis C, tuberculosis, and AIDS. Slides 28–3028–30 2.6Access the Centers for Disease Control website to obtain the latest information on diseases of concern to EMS providers. Slides 32–3332–33 continued

4. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson OBJECTIVES 2.7Explain the essential provisions of OSHA, the CDC, and the Ryan White CARE Act as they relate to infection control in EMS. Slides 32–3732–37 2.8Describe the indications for use of an N-95 or HEPA respirator. Slide 2626 2.9Describe the purpose of the tuberculin skin test (TST). Slide 3838 continued

5. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson OBJECTIVES 2.10Give examples of common stressors in EMS work. Slides 47–4847–48 2.11Describe the stages of the stress response system, including the effect of each stage on the body. Slides 42–4342–43 2.12Differentiate between acute, delayed, and cumulative stress reactions. Slides 44–4644–46 2.13List lifestyle changes that can be used to manage stress. Slide 5151 continued

6. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson OBJECTIVES 2.14Explain the purpose of critical incident stress management (CISM). Slides 52–5352–53 2.15Given a scenario, recognize a patient’s or family member’s reaction to death and dying. Slides 54–5554–55 2.16Given a scenario involving death or dying, use effective techniques for interacting with the patient and family members. Slide 5656 continued

7. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson OBJECTIVES 2.17List indications of the potential for danger to yourself or others at the scene of an EMS call. Slide 5959 2.18Outline proper responses to incidents including hazardous materials incidents, terrorist incidents, rescue operations, and violence. Slides 60–6460–64 2.19Given a scenario of an emergency response involving a safety threat, describe actions you should take to protect yourself and other EMS. Slides 61–6461–64 continued

8. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson OBJECTIVES 2.20Identify with the feelings of a patient who has a communicable disease. Slides 28–3228–32 2.21Promote the importance of safety on EMS calls. Slides 58–6458–64

9. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson MULTIMEDIA Slide 39AIDS: Etiology and Pathophysiology VideoSlide 39AIDS: Etiology and Pathophysiology Video

10. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson CORE CONCEPTS Standard Precautions, or how to protect yourself from transmitted diseases The kinds of stress caused by involvement in EMS and how they can affect you, your fellow EMTs, and your family and friends

11. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson CORE CONCEPTS The impact that dying patients have on you and others How to identify potential hazards and maintain scene safety

12. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Topics Well-Being Personal Protection Diseases of Concern Emotion and Stress Scene Safety

13. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Well-Being

14. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Importance of Well-Being Keeping yourself prepared for demands and risks of EMT is very important If unable to function for any reason, patients will not get needed care

15. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Maintaining Well-Being Maintain solid personal relationships Exercise Sleep Eat right Limit alcohol and caffeine intake Have regular checkups and keep up-to- date on vaccines

16. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Personal Protection

17. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Standard Precautions Standard precautions include steps to protect self from infectious material Scene size-up and protocols provide information on precautions to take Refer to local protocols for wearing personal protective equipment When in doubt, wear it!

18. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Personal Protective Equipment

19. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Personal Protective Equipment: Gloves Always have gloves on your person when responding May need to change gloves during call if they become torn or when treating multiple patients Due to latex allergies, many providers are now switching to non-latex gloves

20. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Personal Protective Equipment: Gloves and Arm Covers

21. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Hand Washing Hand washing is still important even if gloves were worn during patient care Remove jewelry and watch Use soap and rub hands vigorously Rinse well Pat hands dry continued

22. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Hand Washing continued

23. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Hand Washing Alcohol-based hand sanitizers can be used if soap and water are not available Follow up with hand washing as soon as possible

24. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Eye Protection Use if at risk from splashes

25. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Eye and Face Protection Use when at risk from splashes or spraying fluids

26. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Masks and Gowns NIOSH-approved HEPA (High Efficiency Particulate Air) mask meeting N95 standard May also wear gown to protect clothing

27. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Diseases of Concern

28. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Hepatitis B and C Hardy, infectious viral disease affecting the liver Can live on surfaces in dried blood for several days Hepatitis B (HBV) deadly; killed hundreds of health care workers each year before vaccine available Hepatitis C (no vaccine yet) poses same risk

29. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Tuberculosis (TB) Often infects lungs Can be highly contagious Can be spread through air Consider precautions with any patient having productive cough

30. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson HIV/AIDS HIV: attacks immune system, leaving patient unable to fight off infection AIDS: set of conditions that can result from HIV infection Lower risk for health care workers than hepatitis or TB Contact with blood usual route of infection

31. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Emerging Conditions and Diseases West Nile Virus –Spread by mosquitoes –Flu-like symptoms (mild cases); infection of brain and meninges (severe cases) Severe Acute Respiratory Syndrome (SARS) –Spread through respiratory droplets –Fever, dry cough, difficulty breathing continued

32. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Emerging Conditions and Diseases Influenza –Around for hundreds of years –1918 pandemic killed 30-50 million worldwide Avian flu –Found in poultry; can affect humans Swine (H1N1) flu –Caused widespread illness and panic

33. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Infection Control and the Law EMS personnel, other health care workers at high risk of coming in contact with infectious diseases Guidelines for workplace safety developed by OSHA and other federal, state, and local agencies

34. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Occupational Exposure Control Plan OSHA standard on bloodborne pathogens (1992) requires infection control be joint responsibility of employer and employee EMS agencies provide training, protective equipment, and vaccinations to employees Employees participate in infection exposure control plan

35. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Occupational Exposure Control Plan Content Adequate education and training Hepatitis B vaccination Personal protective equipment Methods of control Housekeeping Labeling of containers Post-exposure evaluation, follow-up

36. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Ryan White CARE Act Allows EMS providers to seek to determine if exposure to infectious disease has occurred Agency’s Infection Control Officer gathers facts about exposures continued

37. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Ryan White CARE Act Officer notifies EMS provider of exposure Agency refers EMS provider to health care professional for evaluation and follow-up

38. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Immunizations Immunizations for hepatitis B, other infectious diseases should be available through agency Regular TB testing may also be required Local system protocols vary

39. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson AIDS: Etiology and Pathophysiology Video Click here to view a video on the subject of AIDS.here Back to Directory

40. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Emotion and Stress

41. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson EMS Stressful Situations: Mass-Casualty Incidents

42. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson EMS Stressful Situations: Mass-Casualty Incidents

43. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson EMS Stressful Situations: Amputations

44. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Stress Stress inevitable in EMS profession Recognizing signs of stress and developing strategies to deal with stress are very important to EMS career

45. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Stages of Stress First stage: Alarm reaction (fight or flight) Second stage: Resistance (coping) Third stage: Exhaustion (loss of ability to resist or adapt to the stressor)

46. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Acute Stress Reaction Often linked to catastrophe Occurs in EMTs and patients Signs and symptoms develop soon after incident Physical, cognitive, emotional, and behavioral symptoms continued

47. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Acute Stress Reaction Normal reactions to extraordinary situation May require immediate intervention from physician or mental health professional

48. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Delayed Stress Reaction Post-traumatic stress disorder (PTSD) Signs and symptoms not evident until long after incident Delay makes dealing with reaction much harder—patient may not recognize what is causing problem Requires intervention by mental health professional

49. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Cumulative Stress Reaction Results from years of sustained low-level stressors Early signs: vague anxiety, emotional exhaustion Progresses to physical complaints, loss of emotional control, depression May present as severe withdrawal or suicidal thoughts requiring long-term psychological intervention

50. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Causes of Stress Multiple casualty incident (MCI) Call involving infants or children Severe injury continued

51. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Causes of Stress Abuse and neglect Death of a co-worker Work-related issues involving family and loved ones

52. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Signs and Symptoms of Stress Irritability Inability to concentrate Lack of interest in activities Changes in sleep patterns/nightmares Changes in appetite Guilt Isolation

53. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Think About It If your partner is beginning to show signs of stress, what should you do? What possible risk could there be to your partner, you, or a patient if stress is left unresolved? Do you have an obligation to act to help your partner?

54. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Ways of Dealing with Stress Healthy diet Exercise Devote time to relaxing away from work Change shift or location for lighter call volume, different call types, more family time

55. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Critical Incident Stress Management Comprehensive system Includes education and resources to prevent stress Ways to deal with stress appropriately when it occurs

56. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Critical Incident Stress Debriefing (CISD) Designed to help responders “defuse” after incident Team of trained peer counselors and mental health professionals meet with rescuers and health care providers involved in major incident Helps responders deal with stress

57. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Critical Incident Stress Debriefing Within 24–72 hours post-incident Open discussion (feelings, fears, reactions) All information confidential

58. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Not an investigation or interrogation CISD team offers suggestions on overcoming stress Critical Incident Stress Debriefing

59. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Death and Dying Don’t usually see dead people except at funeral Don’t normally see person die Often most difficult part of job Dealing with family may be more difficult

60. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Emotional Stages of Death and Dying Denial (“Not me!”) Anger (“Why me?”) Bargaining (“Okay, but first let me…”) Depression (“Okay, but I haven’t…”) Acceptance (“Okay, I’m not afraid.”)

61. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Dealing with Patients and Family Think of how you want to be treated Recognize patient’s needs Be tolerant of angry reactions from patient or family Listen empathetically Do not falsely reassure—be honest Offer as much comfort as you can

62. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Death and Dying Patient and Family Needs Dignity and respect Sharing Communication Privacy Control

63. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Death and Dying Reaction of Family Rage Anger Despair

64. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Death and Dying Dealing with Patient and Family Listen empathetically. Use a gentle tone of voice. Use a reassuring touch, if appropriate. Do not falsely reassure.

65. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Scene Safety

66. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Scene Safety EMS not usually a dangerous profession Being aware of potential dangers always a priority Determining scene safety will be the most important decision on any call

67. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Potential Safety Threats at Scene Hazardous materials incidents Terrorist incidents Rescue operations Violence Weapons

68. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Staging If not safe to approach scene, stop in a secure area away from scene Wait until cleared to enter by appropriate authorities

69. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Response to Danger: Plan Wear safe clothing Prepare your equipment Carry portable radio whenever possible Decide on safety roles

70. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Response to Danger: Observe Survey scene on approach Don’t announce arrival—turn off lights and siren Drive few feet past residence so you can see front and sides continued

71. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Response to Danger: Observe Violence Alcohol or drug use Weapons Family members Bystanders Perpetrators Pets

72. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson React to Danger: Three Rs Retreat Radio Reevaluate

73. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Violence Patients Perpetrators of crimes Bystanders Family members Animals Scene Dangers From:

74. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Crime scenes/known violence Alcohol or drug use Prior calls or violence in area Weapons Safety Observations

75. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Hostile crowds Broken glass, blood stains Pets Disputes/fighting Safety Observations

76. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Reacting to Danger Leave the scene (Retreat): Get far enough away 2 obstacles between you & patient Get rid of bulky equipment. Cover & conceal. Radio for police/Reevaluate

77. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson CONCEALMENT hides your body.

78. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson COVER hides and protects your body.

79. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Chapter Review

80. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Chapter Review Your well-being is important. Safety and Standard Precautions are important decisions you will make at least once at each scene. Protect yourself from violence and scene hazards. Protect yourself from disease. continued

81. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Chapter Review Stress may be an immediate reaction from a call or cumulative from life and EMS. Seek help. Treat people under stress fairly and compassionately. continued

82. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Chapter Review You will see death and reactions to death. Each is personal to those involved. Emotional stages of death and dying are denial, anger, bargaining, depression, and acceptance.

83. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Remember Scenes are dynamic and can change in an instant. Assessment of scene safety is an ongoing process. Don’t be so focused on the patient that you lose perception of what is happening around you.

84. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Questions to Consider What precautions must I take if I am dealing with a patient who has an open wound? What can I do to help deal with stress? A patient who refuses to believe she has a terminal disease is in what stage of dealing with it?

85. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Critical Thinking You are called to an unknown emergency at a tavern. As you approach the scene, you see a man lying supine in the parking lot, apparently bleeding profusely. Two other men are scuffling, and one seems to have a gun. What actions must you take?

86. Copyright ©2012 by Pearson Education, Inc. All rights reserved. Emergency Care, Twelfth Edition Limmer O’Keefe Dickinson Please visit Resource Central on www.bradybooks.com to view additional resources for this text. www.bradybooks.com