1. Services Eligibility Assessment Program (RESEA)
2016 Reemployment
Services Eligibility Assessment Program (RESEA)
Webinar
Index cards
Write questions – we’ll go over
Talking Points that need to be covered in the CCS, Initial and Subsequent RESEA reviews
Section 30 – Apply by 15th compensable week
Section 30 TOP unit requiring fill out LMI worksheet
Trade – mentioning Trade certified companies
Look at work history for Trade companies

2. Agenda Welcome and Introductions RESEA Program / MOSES Build Updates
Return to Work and UI Potential Issue Forms
Frequently Asked Questions
Questions and Wrap up
RESEA / LMI Team’s role:
Liaison for career centers
Answer programmatic questions to better understand RESEA program requirements
Liaison between staff and DUA
Minimize career center errors
Team’s role is about communication
Coaching, advocating
Process Improvement
NOT DOL (do not give sanctions)
Resource before DOL audit to observe program process
Help assure the program is running according to the Grant
Due to time constraints and a lot of material to cover, we will keep the presentation flowing. Questions on index cards.
Manual is set up to reflect the process flow of the RESEA program
Notes pages on 29 and 67 2

3. Program Updates CAP Sign-off Statement/Section 30
Goal Action Steps/Reason Description
Aligning WIOA and RESEA with focus on job referrals

4. Career Center Seminar
Complete an Individual Needs Assessment (INA) / Job Search inventory
Begin to develop a Career Action Plan (CAP) / Individual Reemployment Plan (IRP)
Introduction to Labor Market Information (LMI)
Register on JobQuest
Introduction to career center services
Referral to other career center services

5. Initial RESEA Review Requirements
One-on-one meeting
Review Resume
Verification of work search for each week benefits are claimed
Continue to develop Career Action Plan (CAP) or Individual Reemployment Plan (IRP)
Discuss Labor Market Information (LMI)
Register on JobQuest
Sign up for additional Career Center services
Schedule subsequent RESEA Review
Attain initial RESEA
One-on-one meeting
Review Resume
Verification of work search for each week benefits are claimed
Continue to develop Career Action Plan (CAP) or Individual Reemployment Plan (IRP)
Discuss Labor Market Information (LMI)
Sign up for additional Career Center services
Schedule subsequent RESEA Review
Attain initial RESEA

6. Old Goal Action Steps Reason Description Box
This is an example of the previous Goal Action Step Reason Description Box.

7. New Goal Action Steps Reason Description Box
With the new build, it will give you the option to write in the Goal Action Steps box. Once you click on ‘Add Goal Action Steps’, a box will open and you will be able to type in your information.
Another new feature is the created office and last modified office, as well as the last modified date.

8. New Goal Action Steps Reason Description Box

9. Old CAP Sign-Off Statement
‘I have assisted in developing this Career Action Plan and I agree with goal and actions selected. I agree to the level of cooperation and participation needed for me to complete this plan, including meeting with the Career Center staff. I am able, available and actively seeking employment. I understand that failure to comply with this plan will result in a loss of my unemployment benefits.’
When a customer completes an Initial RESEA Review, they develop their CAP goals and sign off on them. This is what the old CAP Sign- off statement states. The customer will sign after this.

10. Additional CAP Section 30 Statement
‘I have been informed about the Training Opportunity Program (Section 30) and understand that I must apply for the Training Opportunity Program (Section 30) by the 15th payable week of my Unemployment Insurance payments to be eligible for Section 30 Unemployment benefits.’
There will now be an additional section for the customer to sign-off on stating that they have been informed and understand to apply for Section 30 by their 15th payable week of UI benefits.

11. Communicating with DUA
Inform DUA of Return to Work and UI Potential Issues
MOSES RTW and UI Potential Issue description box must:
Be clear, concise, concrete & objective
Provide a description of Return to Work detail and potential issues

12. Notifying DUA DUA is in the process of revising their
fact finding/adjudication process.
It is imperative that all data entry be done accurately and timely.
DUA is going to be changing their processes so it will become more difficult when a mistake is made to adjust it. 12

13. UI Potential Issue
This screen shows the previous UI Potential Issue form and the new potential issue form.

14. UI Potential Issue How to access the UI potential issue form
Go into Services tab
Under General Tab click on Add
Where is says Category, scroll until UI Issue
Write in Description Box what the Potential Issue is with a clear, concise and concrete note.
Click OK

15. Downloading the UI Potential Issue Form
Once you click ok a Word Document will automatically open at the bottom of the screen. Click on the Word Document to open the UI Potential issue

16. UI Potential Issue Form
RESEA Review CAP Goal: removed API, must use this form
Any potential issue that staff becomes aware of regarding the customer, must be reported on this form and sent to:
As part of the Grant, staff are responsible for detecting and preventing improper UI payments; and
Verifying that job seekers are able, available and actively seeking work
DUA does fact-finding and makes decisions regarding eligibility issues
IMPORTANCE OF MOSES NOTES BEING ACCURATE AND UP-TO-DATE
State only the facts
Customer stated . . .
Examples
Customer states she is going on vacation for two weeks
Customer states that he did not do a job search for the past three weeks
Customer states she was in the hospital for the past week 16

17. Emailing UI Potential Issue Form
You are capable of ing the UI Potential Issue form right from your Word document.
Click on File
Click on Save & Send

18. Emailing UI Potential Issue Form
Once you click on Save & Send
- Click on Send Using and Send as Attachment

19. Emailing UI Potential Issue Form
Once you click on Send as Attachment the UI Potential Issue form will appear in your . Type in the address to send it straight to DUA.

20. Downloading the UI Potential Issue Form
This screen is in case you forgot to print out the potential issue form.
Click on Services Tab and General
Highlight the UI potential Issue

21. Downloading the UI Potential Issue Form
Once you highlight the UI Potential under the Services Tab
Click on Job Seeker
Scroll down to Documents
Click on UI Potential Issue

22. Downloading the UI Potential Issue Form
Once you click on UI Potential Issue Form under Documents, a Word document will open at the bottom of the screen.

23. UI Potential Issue Form
RESEA Review CAP Goal: removed API, must use this form
Any potential issue that staff becomes aware of regarding the customer, must be reported on this form and sent to:
As part of the Grant, staff are responsible for detecting and preventing improper UI payments; and
Verifying that job seekers are able, available and actively seeking work
DUA does fact-finding and makes decisions regarding eligibility issues
IMPORTANCE OF MOSES NOTES BEING ACCURATE AND UP-TO-DATE
State only the facts
Customer stated . . .
Examples
Customer states she is going on vacation for two weeks
Customer states that he did not do a job search for the past three weeks
Customer states she was in the hospital for the past week 23

24. Return to Work Form
Refer to Manual (pgs ) for RTW start date and implications for attending either CCS and/or Subsequent RESEA.
Review each RTW scenario
RTW part-time and still collecting benefits
MUST complete all program requirements
MOSES and UI systems do not “talk” to each other.
Reason RTW in MOSES and RTW form sent to Lawrence UI. 24

25. Return to Work Employment Service
To enter job seeker employment
Click on Services Tab
Click on Employment Tab
Click on Add
Under Service Type- Scroll and Click on Job Development Referral
Click OK

26. Return to Work Employment Service Detail
Once you click OK, the Employment Service Detail box will appear. Fill out all the information and click OK

27. Downloading the Return to Work Form
Once all information is filled out, highlight the employment service under the Employment tab.

28. Downloading the Return to Work Form
Making sure that the employment is highlighted
Click on Job Seeker
Click on Documents
Click on Return to Work

29. Downloading the Return to Work Form
Once you click on Return to Work, a Word document will appear at the bottom of the screen. Click on the Word document to open the Return to Work Form.

30. Return to Work Form
This is an example of what a Return to Work form will look like.
Your next step is to fax the form to the phone number provided at the bottom of the form.

31. Frequently Asked Questions

32. CCS Scheduling Customer must reschedule CCS before 3rd week deadline
No good cause after the must attend by date nor if a customer already has one excused cause
Detail box must have clear, concise & concrete notes
Reschedule before 3rd week deadline
To be excused must be temporary in nature
No good cause after the must attend by date
No good cause if already one excused cause
Must describe in detail box
Always read notes
Child is sick; car broke down on way to career center

33. Scheduling Manual pages 18-20 NO good cause after the sanction
Interview – ask questions; use judgment
When is interview?
Can only be excused good cause by the 3rd week CCS deadline date. If they call in the 4th week – IT IS NOT GOOD CAUSE; they will get a 1-week sanction
Always type reason in the comments box AND MOSES notes
Manual page 19 – TEMPORARY in nature
Childcare – one day (not, I don’t have childcare)
Transportation – car broke down (not, I don’t have transportation)

34. 60-Dayer Claimant is enrolled in RESEA
Mandatory CAP Goals auto-populate at CCS attendance
60-dayer: claimant who attended CCS within 60 days of RESEA enrollment
Mandatory CAP Goals auto-populate when they are enrolled
Potential 60-dayer: claimant who attends the CCS and is not yet enrolled in RESEA
Career Centers are treating all claimants “as if” they are enrolled in RESEA
Reschedule before 3rd week deadline
To be excused must be temporary in nature
No good cause after the must attend by date
No good cause if already one excused cause
Must describe in detail box
Always read notes
Child is sick; car broke down on way to career center

35. 60-Dayer – Post Career Center Seminar

36. RESEA Left State Checklist
Visit a career center in person  and register for ongoing employment services
Complete weekly work search tracking forms for each and every week they requested unemployment benefits
Register on the current state’s online job bank
Submit updated resume
Conduct LMI exploration
Provide DD214 (if a veteran)

37. RESEA Left State Update job seeker’s address in MOSES
Documentation of all requirements must be submitted to the REALMI inbox or directly to the career center by changing the address on the bottom of the “Claimants who have Left the State” form. The career center that the job seeker submits the documentation to and who attains the Subsequent RESEA Review will get credit for the attainment.
The date that all of the documentation is returned is the date that the RESEA Review can be attained.

38. RESEA Left State Add mandatory CAP goals except JQ and future goal
Add “other” goal
Add goal action step
Will visit career center in their state of residence
Register with the state’s online job bank
Register for ongoing reemployment services
Provide documentation completed goals
Attain all goals including RESEA review
If job seeker relocates to RI, NH, or CT they are considered in-state

39. RESEA Left State

40. Questions and Wrap Up RESOURCES: RESEA Policy & Procedures Manual
RESEA / LMI Team
Local Office Expert