1. BME – Chinese Service Sin Ong Operations Manager

2. Brief outlines..... 1990 Connaught Gardens (sheltered) 1996 Victoria House (general needs) 1999 Cherish House (extra- care?) 2003 Supporting People 2005 Chinese Dom Care Service Now Future

3. Connaught Gardens 68 bedded Sheltered scheme for older Chinese Built in the 1990 First resident moved in in 1991 & 40 % is still here! 80 residents of which 3 are non Chinese. Majority is older Chinese but Chinese with LD and MH issues

4. Cherish House Built 1998 as an Extra Care for Chinese. First residents moved in in 1999, 53 % of residents still living there The complex consists of 45 one bed units with dining a catering facilities, a large day room Age ranging from 63 to 95

5. Supporting People Dom Care Services Support People Funding (Cherish & Connaught combined under one management) Floating Support based on needs 2004 Trident started Domicilliary Care service 2009 Chinese Dom Care came under Chinese Services

6. The Team 1 Operations Manager 1 Dom Care Co-ordinator 2 Seniors Community Support Workers 8 Community Support Workers A team of carers Cleaners and cooks

7. The future.... We aim to expand the Dom Care Service Look into Extra Care Provision again Personalisation or menu of choice

8. Activities Arts & Crafts Chinese Calligraphy Singing Class English Class Fall Prevention Class Day Trip

9. Calligraphy Red Nose Day shopping Assist Birmingham Centre

10. More activities...

11. Singing session arts and crafts stall calligraphy

12. Silver Surfers…

13. Events & Celebrations Chinese New Year Dragon Boat Festival Mid Autumn Christmas Mothers Day Fathers Day Dim Sum Day Barbecue Yearly Fund Raising Event

14. Our Mission Statement Our commitments to our service users to ensure that they live independently and with dignity, self-esteem, respect and equality at all times whilst being support by our culturally sensitive service in respect of advocacy, advice and education with the aim to encourage service users of greater involvement and participation with informed choices.