1. Listening to you, working for you www.bexley.gov.uk Swine Flu Briefings ‘Are you ready ?’ Tony Plowright Emergency Planning and Business Continuity

2. www.bexley.gov.uk Listening to you, working for you www.bexley.gov.uk Listening to you, working for you www.bexley.gov.uk Listening to you, working for you www.bexley.gov.uk Maintaining your service How will we lose staff because of Swine flu? those who contact illness those who have to care for others We may have to support other services or agencies

3. www.bexley.gov.uk Listening to you, working for you www.bexley.gov.uk Listening to you, working for you www.bexley.gov.uk Listening to you, working for you www.bexley.gov.uk Prepare yourself Do your staff know what to do if they have contracted swine flu? Do you have a team contact list? Is it up to date? Do your staff know how to get hold of you out of office hours? What will 12% absence look like in your team? Do you know what care responsibilities members of your team have? Have you thought about how you will manage staff absence due to these commitments? Can critical work be covered by others in the event of staff absence?

4. www.bexley.gov.uk Listening to you, working for you www.bexley.gov.uk Listening to you, working for you www.bexley.gov.uk Listening to you, working for you www.bexley.gov.uk Prepare yourself What needs to be prioritised? What can wait? Do you and your staff know your BC plan? What if you get swine flu. If you are not there, who'll implement your plan? Who else do you rely upon to deliver your service? Who are your key suppliers? Are you confident that they have arrangements in place? Have you asked? Have you got a back up supplier, should your supplier of choice fall down because of swine flu?

5. www.bexley.gov.uk Listening to you, working for you www.bexley.gov.uk Listening to you, working for you www.bexley.gov.uk Listening to you, working for you www.bexley.gov.uk Prepare yourself Do you know the trigger point in staff numbers when a full service cannot be maintained? Have you identified from within your directorate staff to assist your team to maintain essential services? Have you identified key dates for completion of any statutory or legal requirements? If you intend to prioritise services and defer others have you informed key partners? Do you know who your directorate representative on the Swine Flu Management Group is?

6. www.bexley.gov.uk Listening to you, working for you www.bexley.gov.uk Listening to you, working for you www.bexley.gov.uk Listening to you, working for you www.bexley.gov.uk Maintaining Critical Services What are the Council’s critical services? –Communications –Web Team –RDBM –Building Services –Environmental Health (Residential) –Environmental Health (Commercial) –Area Teams – Highways and Street services –Burial Services –Property and Facility Services

7. www.bexley.gov.uk Listening to you, working for you www.bexley.gov.uk Listening to you, working for you www.bexley.gov.uk Listening to you, working for you www.bexley.gov.uk Maintaining Critical Services What are the Council’s critical services? –Children Placement Services –High Threshold Social Care –Community meals –Older people –Care Central –Housing Options –Neighbourhood services –Emergency Planning –Contact Centre –ICT

8. www.bexley.gov.uk Listening to you, working for you www.bexley.gov.uk Listening to you, working for you www.bexley.gov.uk Listening to you, working for you www.bexley.gov.uk Maintaining Critical Services What is the definition of a critical service? Where can you find the definition?

9. www.bexley.gov.uk Listening to you, working for you www.bexley.gov.uk Listening to you, working for you www.bexley.gov.uk Listening to you, working for you www.bexley.gov.uk Maintaining Critical Services Check your plans. Brief your staff. Know your priorities. Confirm your confidence in those you rely upon. Don't leave it till it goes wrong! Be prepared to be flexible.

10. www.bexley.gov.uk Listening to you, working for you www.bexley.gov.uk Listening to you, working for you www.bexley.gov.uk Listening to you, working for you www.bexley.gov.uk Swine Flu Briefings ‘Are you ready ?’ Any Questions?