1. Key vocabulary: Unit 5. International Business Styles (međunarodni stilovi poslovanja ), New Insights into Business, str. 44

2. Unit 5. International Business Styles KEY VOCABULARY HIERARCHY DELEGATE (AUTHORITY) AUTHORITY SUBORDINATES USE AN INITIATIVE SOURCE: Tullis, G. & Trappe, T. (2000). New Insights into Business, page 44 Track: 19 (Listening)

3. Unit 5. International Business Styles - KEY VOCABULARY Task Instructions: Fill in the gaps with the keywords given below. The characteristics of management often ________________________ according to ________________________, which can determine how managers are trained how they approach their jobs. The amount of responsibility of any individual in a company depends on the position that he or she occupies in its ________________________. Managers, for example, are ________________________ for leading the people directly under them, who are called ________________________. To do this successfully, they must use their ________________________, which is the right to take ________________________ and give ________________________. Managers often ________________________ their ________________________. This means that employees at lower levels in the company hierarchy can use their ________________________ that is to make decisions without asking their managers. SUBORDINATES, HIERARCHY, INITIATIVE, DECISIONS, ORDERS, DELEGATE, RESPONSIBLE, AUTHORITY (x2), VARY, NATIONAL CULTURE VARY NATIONAL CULTURE HIERARCHY RESPONSIBLE SUBORDINATES AUTHORITY DECISIONS ORDERS DELEGATEAUTHORITY INITIATIVE SOURCE: Tullis, G. & Trappe, T. (2000). New Insights into Business, page 44

4. NATIONAL CULTURES What is national culture? How does culture affect business communication? What is stereotype? Think of a stereotype in your country (your own nationality) and give some examples, e.g. as talkative as an Italian

5. The Perfect European (National cultures and stereotypes)

6. Look at the pictures. Can you explain the saying, “When in Rome, do as the Romans do”? garçon, a French word = servant

7. Adjectives of nationality Write the adjectives of nationality for the following countries. COUNTRIESADJECTIVES OF NATIONALITY Danish Norwegian French Dutch Spanish Finnish American British Turkish Portuguese Russian German Greek Italian Swedish Denmark Norway France Holland Spain Finland USA Britain Turkey Portugal Russia Germany Greece Italy Sweden

8. DVD Projection - Cultural differences After viewing: answer the following questions on cultural differences and their effects on doing business. (odgovorite na pitanja nakon gledanja projekcije o kulturološkim razlikama i efektima na poslovanje): 1.If the British say „It’s not too bad“ they really mean... „It’s great / brilliant/ excellent.“ 2.If a German says „It’s not too bad“ s/he might mean... „It’s mediocre = average.“ 4.What are the two characteristics that are immediately noticeable in business contexts? These are: politeness and punctuality (how polite / punctual you are). 5.Can you speak up against your boss in high-power-distance countries (e.g. Japan, South America...)? No, you can’t (it’s not expected). 6.What does a „hamburger effect“ mean in business? It refers to the way in which employers criticize employees’ (workers’) work / performance.