2. Business Solutions Presenters: Stephen Mungomery Carlos Aguado Danny Pieri March 2016

3. In 1951, Queensland Mums refused to accept their children with an intellectual disability could not be educated and put their hands up to create opportunities for them.

4. About us Not for profit organisation, supporting thousands of people with a disability More than 280 locations in Queensland, New South Wales, Victoria and South Australia Staff – 2638 Supported Employees - 2350 Volunteers – 871 Apprentices and Trainees – 360 Support services include accommodation, employment, education, training, vocational and lifestyle opportunities 1951 - Founded 1957/8 Rockhampton & Townsville opened 1960 supported employment 1961 Cairns branch opened

5. Our diverse business capabilities Recycling, document destruction, e-waste, food packaging, pharmaceutical packaging, general packaging and mailing and collating Safety products, timber products, food products, and textiles 31 Australian Disability Enterprises (ADEs) located in Queensland, New South Wales and Victoria

6. Social Procurement

7. Currently involved in Council Recycling operations that result in social outcomes Front end recycling, Tip Shop operation, MRF Enables employment of 196 locals – including 54 people with a disability Social Procurement for recycling business enables “triple bottom line” for government: 1.Economic (quality service at best value) 2.Social (employment for disadvantaged in community, plus other community services from proceeds) 3.Environmental (quality service minimises waste)

8. Request for Tender (RFT) Front end recycling, Recycle Market operation Tender only open to registered not-for-profits Detailed KPIs included reporting social outcomes Contract awarded to Endeavour Foundation in 2013 Second (additional) contract awarded 2014 Outcomes Local processing = Local employment (Gold Coast) Employs 42 Gold Coast locals – nearly 60% people with a disability Over 5,500 tonnes p.a. diverted from Council’s landfill Council achieve value-for-money component Example: Gold Coast City Council

9. In NQ, other services for QLD Gov’t also result in social outcomes. e.g. Document Destruction for Queensland Health, QLD Police, TAFE

10. North Queensland

11. Confidential document destruction e-waste recycling Industrial cleaning cloths Clean room - food packaging General packaging, mailing & collating Capabilities

12. Our supported employees 176 supported employees Cairns, Innisfail, Mareeba, Townsville, Home Hill Offer choice of full-time or part- time work Valuable on the job training, recognised qualifications Social and supportive working environment Professional and personal development Socialisation and friendships

13. Our support services 93 services across North Queensland Accommodation/ Day Services/ In Home Support 24/7 Accommodation Support / In Home Support Drop In / Respite / Community Access/ Education Mareeba, Cairns, Innisfail, Ingham, Mossman, Ingham, Townsville, Ayr, Mackay, Cannonvale, Rockhampton, Gladstone, Biloela 757 service users 3 brand new, 4-bedroom houses for Cairns locals with a disability

14. Cairns Challenges Community involvement Opportunities

15. Thank you

18. ‘Other businesses employ people to mow parks or make coffee’. ‘We mow parks and make coffee to employ people.’

19. Nundah Community Enterprises Cooperative (NCEC) was formed out of the aspirations of people with disabilities who desperately wanted to work but were long term unemployed. In 1998 members and their supporters embarked on a mutual approach to creating employment because the existing employment system had not worked.

20. Beginnings NCEC began humbly as a ‘jobs club’ with the help of volunteers, a borrowed mower and a supportive local community.

21. Today N.C.E.C. is a workers cooperative and pioneering community enterprise, creating meaningful employment opportunities for more than 20 members with a disability.

22. N.C.E.C. has three businesses: 1) The Parks and Mowing Crew. 2) Espresso Train Café and Catering. 3) Consultancy & Training

23. The Parks Crew Is managed by a fulltime gardener and provides supportive part time work to 10 NCEC members

24. N.C.E.C. parks work for Brisbane City Council and Transport and Main Roads QLD.

25. In partnership with B.C.C. and Main Roads, N.C.E.C. is a pioneer of ‘Social Procurement’ in Australia.

26. Local people mowing local parks: NCEC win a ‘Spotless Suburb’ award for maintaining Nundah Village

28. ‘ESPRESSO TRAIN’ Employs a Manager and Chef and 10 members with intellectual disability and/or mental illness. Is located opposite Nundah Train station. www.cateringbrisbanenorthside.com.au

29. Community Consultancy Leveraging 17 years of experience supporting other disadvantaged communities in enterprise development

30. Participation and Production NCEC has a core commitment to create meaningful work for members with a disability. As a social enterprise which receives no ongoing funding from government of philanthropy, NCEC must balance the twin goals of ‘member participation’ and ‘business productivity’. “Participation and Production : A Resource for Community Enterprise” free e-book available @ ncec.com.auncec.com.au

31. N.C.E.C. members report significant improvements in health and well being, due to having: - A valued role, - Meaningful use of time, - Improved personal finances. - Enfranchisement & a sense of ownership

32. In People’s Words “The job has helped me recover... the best thing about it, is getting me out of bed and doing something different each day” (John). “Sometimes I was so short on cash I had to go to cash converters to sell DVD’s. It was a pretty vicious cycle – I didn’t like it. I was pretty glad when this came up. Beforehand I used to rely on my parents a lot. In the last four or five years I haven’t borrowed a single cent: I’ve been pretty self-sufficient. That’s important to me” (Craig). “ It’s Our Co-op!” (Michael)

33. - Member owned - Member focused - Member and community benefitting www.ncec.com.au

35. Thank you