1. Kathleen Frankle University of Maryland Center for Advanced Transportation Technology

2. Discussion Topics Consortium for ITS Training and Education (CITE) Operations Academy Senior Management Program Regional Operations Forums (ROFs)

3. Consortium for ITS Training and Education (CITE)

4. Program Description Provides interactive online advanced transportation training and education Audience: – Current Professionals – earn Continuing Education Units (CEUs) – College Students – earn a college degree from University Partners

5. Types of Courses Offered Independent Study – 32 courses currently available – No schedule – available 24/7 Blended Certificate Programs – Contains three core courses – three electives – Must complete in one year Full Semester – Two courses available – made up of 12 short courses – Fall and Spring schedule like a college course

6. Blended Courses Combines best features of both classroom and online courses – Live discussion with the instructor via conference calls – Online course materials – Specific schedule to complete the course – Interaction with other students via class problems posted on a discussion board Schedule makes completion rates significantly higher than independent study

7. Certificate Programs ITS Project Management Traffic Engineering and Operations Road Weather Management ITS Systems Performance Measures

8. Sample Courses Connected Vehicles 101 Corridor Management Fundamentals of Database Management Systems Introduction to Operations Performance Measures and Management Introduction to the National ITS Architecture Introduction to Systems Engineering Managing High Technology Projects in Transportation Overview of Operations Road Weather Information Systems (RWIS) Telecommunications and Networking Fundamentals Traffic Signal Timing Transportation Management Travel Time (Vehicle Probe Data)

9. Free Courses Partnership with FHWA ITS PCB Program Provides all of CITE’s Courses for FREE for Public Agency Employees University Partners have FREE access to all of CITE’s material. – No cost to be a member – Must offer material to students seeking a degree

10. Operations Academy Senior Management Program

11. Program Description 2 week “Total Immersion” course Focus on Transportation Systems Management and Operations (TSM&O) Targeted towards mid to senior level managers Held every fall in Maryland (near BWI airport) Operated by the University of Maryland Center for Advanced Transportation Technology (UMD CATT)

12. Program Objectives Describe the impact of TSM&O on mobility and safety Manage an organization whose primary mission is TSM&O Advocate the creation of an operational focus within their agencies Demonstrate knowledge of the technical tools of TSM&O and the conditions under which they can be effectively applied

13. Target Audience Director/Manager of Traffic Operations Director/Manager of Transportation Planning District/Division/State Traffic Engineer Regional Director/Operations Chief Director of Maintenance/Construction Transportation Operations/Management Center Manager Manager of Traffic Engineering (state or local) Senior Transportation Planner (state, local or MPO) State Police/Public Safety

14. Background Concept generated in 2006 as a result of an SSOM meeting discussion on training that was needed Development funding received from the I-95 Corridor Coalition Fees a flat cost per student Only public agency participants Participants must be nominated by a federal, state or local transportation agency

15. Curriculum Overview Classroom Instruction Speakers on Special Topics Practice and internalize material learned through team workshops Analysis of existing systems through field studies Daily Peer exchange Pre-study requirement

16. Topics of Classroom Lectures Making Managers Into Leaders Operations Capability Maturity Model (CMM) Traffic Incident Management Customer Service Integrating Planning and Operations Performance Measures/Data Visualization ConOps/Benefit Cost Safety and Operations

17. Sample Speaker Topics Communicating with Your Customer Transit: Improved Collaboration and Cooperation Facilitating Goods Movement through Operations Connected Vehicles and the Future of Transportation Workforce Development Mainstreaming TSM&O in a State Program: A CEO Perspective SHRP2 Naturalist Driving Study VDOT’s Northern Virginia Express Lanes The Future of TSM&O

18. 11 Successful Sessions 309 Participants – Represent 34 states & Puerto Rico – All Completed and Passed Program Requirements Program Evaluations High Networking a Key Outcome – Developed a List Serve that is Very Active

19. Student Feedback “The Operations Academy is a once in a career opportunity to enrich your professional development while positioning you to influence the TSM&O direction of your own agency. I highly recommend the program to transportation professionals; it is well worth the time commitment.” - Anne Reshadi, Systems Operations/Electrical Engineering, Wisconsin DOT

20. Scholarships Scholarships available from I-95 Corridor Coalition States can use FHWA Capability Improvement Implementation Plan funding to participate

21. Next Offering October 18-28, 2016 Nomination Forms Due: June 1, 2016 www.operationsacademy.org

22. Regional Operations Forums (ROFs)

23. Background Built on the success of the Operations Academy Program – Wanted to train more people at each agency – Conduct training regionally instead of nationally Initial Pilots conducted under SHRP2 L36 project – Regional Operations Forums for Advancing Systems Operations, Management, and Reliability FHWA offering additional ROFs to states unable to participate in initial pilots

24. Program Description One week regional training program Focus on Transportation Systems Management and Operations (TSM&O) Targeted towards mid to senior level managers 60% of topics different than Operations Academy

25. ROF Goals To mainstream transportation systems management & operations (TSM&O) into the culture of the State DOT’s by transitioning the state of the art closer to the state of the practice To strengthen the TSM&O programs at the state and regional level To develop a community of practice through the development of a peer network To provide the next generation of leadership with the critical thinking skills for advancing TSM&O To provide training on the “best use” of SHRP2 Reliability products

26. Target Audience Director/Manager of Traffic Operations Director/Manager of Transportation Planning District/Division/State Traffic Engineer Regional Director/Operations Chief Director of Maintenance/Construction Transportation Operations/Management Center Manager Manager of Traffic Engineering (state or local) Senior Transportation Planner (state, local or MPO) State Police/Public Safety

27. Curriculum Topics Operations Capability Maturity Model (CMM) Planning and Programming for Operations Performance Measurement Facilitating Goods Movement through Operations Traffic Incident Management Systems Engineering Road Weather Traveler Information and Operations Work Zones Traffic Incident Management Managing a Corridor (ICM, ATM, Managed Lanes) How to Organize for Operations Communicating the Value of Operations Connected Vehicles and the Future of Transportation

28. ROFs To Date Tennessee – September 2013 Washington – November 2013 Arizona – February 2014 New Hampshire – April 2014 California – May 2014 Milwaukee – June 2014 Colorado – November 2014 North/West Passage – May 2015 Florida – December 2015 Texas – February 2016 Maryland – April 2016 Ohio – June 2016

29. Contact Information Websites http://www.citeconsortium.org/ www.operationsacademy.org https://www.fhwa.dot.gov/goshrp2/Solutions/Reliability/L36/ Regional_Operations_Forum https://www.fhwa.dot.gov/goshrp2/Solutions/Reliability/L36/ Regional_Operations_Forum Kathleen Frankle 301.405.8271 kfrankle@umd.edu