1. Emergency Management Programs at Kaiser Permanente Skip Skivington Director of Operations Procurement & Supply

2. Changes to Match the New World “Facilitate and broaden communications between government agencies and health plan providers, policy professionals, CEO’s, and communication professionals” -D.A. Henderson, MD, MPH Internal Collaboration + External Collaboration = Community Readiness

3. Healthcare Continuity Management Business Continuity Management Foundation Development Implementation Systematic Planning Risk Assessment Threat Assessment Management EOC Management Threat Policy Development Integration Measured Response Share Best Practices Internal Collaboration

4. BCM Program Design Overview Description of Program Vision Capability Time Minimum Acceptable Level of Capability Normal Operations Incident Occurs Recovery Time Objective Contingency Planning and Crisis Management Proactive BCM Activities Reactive BCM Activities Risk Mitigation modified U.S. DoD graphic Response, Recovery & Restoration Prevention and Preparedness Return to Normal Operations Emergency Response Restoration Recovery

5. Integration

6. Ongoing Risk Mitigation Facilities Community Linkages SARS Smallpox Anthrax Pandemic Influenza Katrina Rita West Nile Virus Smallpox Vaccination Policy and Tools Bioterrorism Response Plan Anthrax Policy and Tools SARS Resource Toolbox Hurricanes Katrina/Rita Pandemic Influenza Legal Facilities Supply Chain Communication & Education Public Policy People/ HR Clinical Community Linkages Healthcare Continuity Management Healthcare RisksRisk Mitigation ToolsWork Group Activity

7. Getting a “Running Start”

8. Partners in Preparedness and Response

9. Going Forward Continue threat reduction strategies by maximizing our personal through enterprise resiliency via combined recovery and emergency planning and training Continue to strengthen our national, regional and local understanding of the threats and our response capabilities Continue to challenge assumptions and collaborate with our internal and external partners